Bank of America

I’ve been a BOA customer since 2008. Today, I felt discriminated and undermined. As I stood in the line of this particular branch to get a form notarized (something I’ve had done at the teller booth for all these years) the manager asked everyone in line if he could expedite their request except for me. Could it be my wheelchair that scared him off? Since all I needed was a notary, I didn’t think much of it until when it was my turn and the only teller available told me she wasn’t a notary and I’d have to ask her «boss» to help me. By this time, there was another line right by where he was standing and when I asked him if I needed to wait another 30 mins for a notary, he simply shrugged and said, «Yes.»
I couldn’t wait because I had to pick up my daughter and I could not waste another second in that discriminatory place. I left without having my paperwork notarized and could not get anyone on the phone to arrange for their young and inexperienced manager to make up for his act of simple incompetence.
Before I left, I made everyone heard me tell him, «funny, how you didn’t bother to ask me if I needed help from you at the teller’s line when there was no line over here.»
Extremely disappointed and this guy needs to up his game at banking services.