Lady who works the window in the morning around 7:45 isn’t the friendliest, seems moody & miserable and doesn’t make much conversation. Only stop at this particular Starbucks because it’s close to school. A couple other employees who are friendly and very talkative, that’s why I’m giving 3 stars :).
Tiffany V.
Classificação do local: 5 Clovis, CA
I am a gold member so I go to Starbucks all the time. I wasn’t too fond of this place when I first started going in November but this Starbucks is amazing! They are so friendly and they start making my drink the minute I walk in the door!(i order the same thing every time) they call me by my name every time. Very helpful. A little slow at times but well worth it. Stop in and say hi to Brittany! She is always on it! They take good care of their customers and even better care of the regulars! Thanks for making every experience a great one!
Johnny T.
Classificação do local: 2 Fresno, CA
I’m changing my view of this place :(I personally used to love this Starbucks, like I was here ATLEAST2⁄3 times a week, but it all changed on 1−8−16. Here sit down I’ll tell u why, SO! I walk in strutting casually like I always do, order up a simple regular grande dark roast and there out yes there out, I’m like ok J relax its cool simmer down olé chum get a medium roast. So I go a medium roast and it’s double cupped because there out of those slips to prevent coffee burn… I’m like ok weird but acceptable, the cashier /coffee server lady was moody(busy I guess) but I didn’t choose her job it’s customer service lady. So now I walk over to the creamer/sugar area and THEREOUTOFHALFANDHALF! YESOUTOFHALFANDHALF!!! That’s when I knew life was going to change for olé J :(ya know its not a lot to bicker about but chain of events led me to believe that I should coffee somewhere else :)
Hayley E.
Classificação do local: 4 Fresno, CA
They have great service, good drinks(for Starbucks standards) and a friendly attitude that keeps me coming back. The reason for the loss of one star is because their drive thru is SO slow. It always takes me about 10 – 20 minutes to get my drink. This is not the Starbucks I go to if I’m in a rush! Overall, super friendly service
Desirae M.
Classificação do local: 5 Biola, CA
This location is so convenient that I gave it another try. I’ve gone regularly in these past few months and the service has improved soooooo much from last year. They’re fast, friendly, and the drinks always taste great! I’m definitely a fan of this location now.
Sonia R.
Classificação do local: 1 Los Angeles, CA
Slow drive through. They are constantly«out» of the ingredients to make my drink. No lemonade. No mango. Makes no sense to advertise a «mango» black tea«lemonade» when the ingredients are constantly out. Would be nice if they had a sign on the drink that it was out so I didn’t have to drive all the way up to the drive through to find out and then have to wait through the drive through to drive out without a drink since there isn’t a separate spot for people to drive out…
Brenda S.
Classificação do local: 5 Fresno, CA
Started my morning commute to work and had to stop for coffee with the sister. We were in the drive thru and didn’t expect to get a greet such as we did. So friendly and full of energy. And myself and my sister laughed so hard. Repeating our order in a French accent… WELOVEDIT!!! mm most definitely one of our fav Starbucks!!! Great job aAM CREW!!!
Michael C.
Classificação do local: 4 Clovis, CA
Typical Starbucks. Love the drive-thru. Plus the drive staff has a lot of personality. They’re fun. New signs look nice. But recently I was annoyed by a barista when I walked in. It was an example of an indifference to customer service and Starbucks standards. Simply, after getting coffee I found no half and half or any of the milk containers. I requested half and half and I’ll withhold her name but she is taller than average. She took her time and then signaled me to come and get it. And she didn’t even bother to get the 2% and skim. No smile or apology. It rubbed me the wrong way.
Raj S.
Classificação do local: 5 Bakersfield, CA
Very busy place with constant customer flow. The staff keep it fast and friendly. It does not take them that long to finish drive in or in store customers. Yesterday they did not charge me for my drink as I had to wait more than usual. Nice:).
Jazzy C.
Classificação do local: 1 Fresno, CA
The barista, was so SOOO rude! She talked so rudely to me. I will never go back to this location. Really wish I would have got her name. Ugh, worst Starbucks ever. I can’t even enjoy my frap right now. I bet this locations ratings will definitely go up if she’s fired.
Joseph G.
Classificação do local: 5 Fresno, CA
Good Starbucks, they are all really good !
Tashara H.
Classificação do local: 4 Fresno, CA
Super friendly service no matter what time of day I stop by. If you are driving westbound on Herndon in the AM, this is an awesome location to stop, grab coffee and keep going in the morning… and you have a clear view of how backed up the drive through is as you pass by, so you can gauge if you have time to stop, depending upon how late you are running for work. I think this is one of the better stocked stores in the area for merchandise and food. Seating is plentiful, but fills up quickly, especially in the evening hours. I have been here more times than I’d like to admit. Only twice has my drink been made incorrectly and both times, my drink was fixed quickly and with a smile. Definitely keeps me coming back!
Kristin L.
Classificação do local: 5 Los Angeles, CA
9 times out of 10 I’m grabbing my coffee via the drive thru at this location. I have good luck in this drive thru. It’s quick, even when there appears to be a long line of cars. The baristas are always upbeat and they get you in and out.
Jennifer G.
Classificação do local: 4 Tustin, CA
I frequent this Starbucks every week. Never had any issues. The drive thru cashiers are pretty friendly. Some times the line can be super long in the morning though. Not too many students studying here so it leaves more seats open for just hanging out with friends. Overall good location.
Teal B.
Classificação do local: 2 Clovis, CA
I normally enjoy this Starbucks but the last time I was there the service was lacking. So, I had met a group of people at the mad duck and we were all about to hop on a party bus to celebrate our friend’s birthday. One of my friends wanted to grab a coffee from Starbucks before we left and I wanted a water. We ordered our drinks and the manager tells me that she can’t give me a water. I asked why and said I was happy to pay for the water. she said that they were low on ice and couldn’t sale me a water because of that. I thought this was really strange because its just water and I didn’t mind paying whatever it cost! She let me know that I could order a lemonade with ice if I wanted but not a water because she didn’t have a lot of ice. Not cool!!!
James O.
Classificação do local: 3 Fresno, CA
I really enjoy the atmosphere at this location. They have plenty of seating both inside and out. Friendly staff and swift service. I would gladly give a higher score however I have not experienced consistent drink quality at this location.
Celestine V.
Classificação do local: 5 Fresno, CA
This is my favorite Starbucks! We go every Sunday and the chick on drive thru is so happy and always makes our drinks the best!
Miran C.
Classificação do local: 3 San Francisco, CA
Very friendly baristas and good amount of seating. Not the cleanest, though. The floors had tons of crumbs and plenty of employees but no one sweeping… Even the bottom frame and edges of the floor-to-ceiling windows had crumbs that looked old. Also, one customer was allowed to bring in her two dogs. I don’t know… I am used to seeing customers being asked to leave their dogs outside in NYC and NJ in the nicest of ways, and we all comply because of health codes.
Amanda W.
Classificação do local: 1 Clovis, CA
First time I went here there was good service and I got just what I wanted. next time I came it went all downhill. Three strikes and you’re out! 1st — didn’t get reciept and took forever for them to understand my simple order light java chip grande no whip! After asking them for a receipt the cashier complained it would take too long 2nd — got drink with whip! 3rd — took one sip and threw it away! It tasted like ice mixed with chocolate chips! No coffee flavor at all. I would never order from this starbucks again!
Julie N.
Classificação do local: 3 Salt Lake City, UT
Drive Thru Scenario again… Starbucks: What would you like to order? Me: Tall, non-fat, no-whip hot chocolate please. S: Great I’ll have your caramel mocha at the window for you! SERIOUSLY? Well, it was a nice chuckle for my last trip to the area, I guess… SMH.