Fairfield Inn & Suites Fresno Clovis

Booked two rooms for our planned family trip down to Fresno. Both were booked for two queen size beds. I called the hotel at 3pm the day of check in to confirm our reservation and room types. We arrived at 1am in the morning and went to check in. The front desk attendant said he had one room with two queen beds but only had one other room left and it was a king room that he could pull in a roll away. That wouldn’t work for our situation which we explained to him. With no other options we took the two rooms and we’re waiting for the roll away to be delivered. After more than 30minutes and at 1:45am I called down to front desk attendant only to be told there was no roll away beds left. We now have someone sleeping on the FLOOR because the manager overbooked the hotel. After the front desk attendant attempted to reach the manager to figure out how to rectify the situation and no one answers he explained we «should» receive our money back because that’s what usually (!!?) happens. Now let’s see if I even hear from the manager tomorrow… On top of everything else the showers weren’t even clean, there was black long hair on the walls in the shower. I can’t wait to get out this hotel first thing in the morning and head home!

I will NEVER stay in a Marriott AGAIN!!! Accidentally booked a room in Clovis (wedding in Kingsburg, meant to book a room there) they would not refund a dime, so I paid full price for a room I didn’t use and booked at Marriott in Kingsburg, they would not apply to this room. NEVER AGAIN MARRIOTT!!!
Cancellation policy? BS!

I didn’t know where to stay knowing I was going to be in Clovis Ca. I looked at their site and thought it looked nice and clean, and it was. I had a very nice 2 day stay there. Front desk girl was AWSOME. Forgot her name. I checked in at 6pm 8÷14÷2015. The plane lost my luggage and my cell phone was going dead. My cell plug was in my lost luggage. I told her about that, and she looked in the back room «lost and found», and found a plug that fit my phone. I had to be at a special event and that plug saved me. I had to keep in touch with special people and of course if my phone went dead… I would have been dead. lol. What ever questions I had, she had an answer. I was also impress with the complimentary breakfast. OMG… it was like a buffet instead of just sweet rolls and coffee. I was very impressed! Lots of food choices and free! The breakfast lady on 8÷15÷2015 was OUTSTANDING. She kept all the steamers full of food and was helping everyone with everything. The breakfast room area was very nice and updated. My room was nice, clean, and stylish. I was glad you could leave the fan on the a/​c because it makes «white noise», so if anyone is talking in the hall, you can’t hear them. I had a very good night sleep both nights. Okay… this was all the good stuff.
The only bad thing I can say is that the hotel is in a area that when you drive up to it., you have dirt fields at the front of the hotel. Makes the hotel look strange like it’s sitting in a field.
Not very good curb appeal. But don’t get me wrong, the lobby and hotel look good on the inside, but not on the outside. If you don’t have a car and you want a bag a chips or soft drinks. You better have on tennis shoes and love to walk. There are restaurants and fast food close by and a liquor store, but its a hike to get to them. Some of the way you have to walk in dirt. They are close if you have a car. You also feel very safe at this hotel. Over all… this was a nice and comfortable stay at this hotel. I give it 5 stars.
Art.

MEH… stayed here because everything else was booked. I don’t have an issue normally with this chain of hotels. The bed wasuncomfortable. The air conditioning was strange. I was warm when I checked in then got cold. This am I was able to sleep in but it got warm (uncomfortable) like they control the room. Yes, I had a thermostat but it kept changing back. Strange. Anyway. I left the room early. My complaint as a business traveler is I want a copy of my bill under my door in the am. I haven’t selected the em only feature. So I have to stop by the front desk to get one. Just another few minutes out of my rush to get to the airport usual situation. This would be a last ditch effort if I come here again. Too bad my normal choices were booked for the night. No wonder this one got me in. Oh. My BIGGEST complaint was they don’t take VIsa? Wth?

While this hotel is clean and attractive, I had a not so good experience here. My stay was booked for two days. My card was charged when I checked in. The next morning, Sunday, I was gone for most of the day. When I came back to my room my key didn’t work. I went to the desk, was asked how long my stay was, and then they reactivated my key. The next day, Monday, I was up by 7 AM, and went downstairs to take my bags to my car. When I got back to my room, the key AGAIN did not work. So I had to go back down to the desk and when I asked why my key would be deactivated at 7 AM and check out time was 11AM, and my bill had already been paid, I was offered no explanation, but the clerk did ask me how many more days my stay was. It seems to me that they should KNOW how long a guest is staying, and not treat them like they’re trying to get back into their own room to maybe swipe a towel or something. There are other hotels in Clovis that don’t make inconveniences for their guests, and I’ll be staying elsewhere from now on.

This is the most accommodating friendly Marriott hotel I have stayed in. I have stayed in Fairfield and Spring hill suites all through the western states and This has been my most enjoyable trip yet. We travel with a swim team and sometimes need some accommodation adjustments, room changes, roll a way bed, different breakfast time and they addressed all of them and more. I will come back.

07.22.2014
Family and I did a quick stop to sleep here before heading to Yosemite.
BED & PILLOWS: Very comfy. I didn’t wake up every time Hubby moved.
BATHROOM: Clean. I wish the shampoo and conditioner samples were larger or they left more. Usually if you request two beds there will be more than two people, so more shampoo/​conditioner and towels are helpful.
ROOM: Thermostat was good. Clean, not smelly. But being near the exit, we could here the exit door open and close every time someone left.
BREAKFAST: Hot breakfast buffet was very good! Eggs, potatoes, ham, bagels, breads, muffins, boiled eggs, cantaloupe, honeydew, apples, bananas, yogurt, milk, orange juice, apple juice, coffee, tea and hot chocolate, and the WAFFLE maker!!! One of the ladies from the front desk was very friendly and kept the eating Area clean and well stocked.

Area: ⁵⁄₅ — Very safe. Haven’t had any issues, and I haven’t heard of anyone’s cars having issues. Just be smart and don’t leave anything of value in them.
Parking: ⁵⁄₅ — Right out front. They have enough parking spots out front for a full house.
Staff: ⁵⁄₅ — I love the friendly staff. Very friendly, caring, helpful and easy to talk to.
Rooms: 4.5÷5 — The rooms are clean, and it’s typically not too noisy. The TV is an easily navagatable flat screen, about 32″, and the beds are soft with about 4 pillows per bed. Just try not to get a room next to the elevator so you don’t hear it dinging.
Fitness/​Pool: 4.5÷5 — They also have a nice fitness area with some treadmills and an outside pool and spa. I love the built-​in treadmill TV’s, but I wish they had a larger fitness area because it is a little cramped.
Perks: 4.5÷5 They also have an appetizer dinner most Tuesdays and Wednesdays for an hour that has soda and all sorts of goodies (cheese & crackers, fruit, salad, usually 2 hot appetizers, and a couple other things). This is because they know a lot of people that travel on Tuesdays/​Wednesdays are business travelers. I wish they served beer, too, because most business people love to have a drink at their hotel.
Cons: The biggest issue is if you don’t reserve your room at least a week or two in advance then they might be sold out. It’s a very good hotel, so the popular ones will go quick. Don’t get your hopes up that they have a room available within a few days of your staying on a weekday unless someone cancels their reservation.
Overall: ⁵⁄₅ — I enjoy staying here and it’s my #1 preferable hotel when staying in Fresno.

Everything was perfect. No issues with the facility staff, rooms etc. Wasn’t expecting much for Clovis (no offense) they delivered a top notch experience. located near food shopping and freeway.

I come here a handful of times a year on business. When it comes to a reasonably priced, clean, and convenient place to stay, this place hits it’s on all marks. Whenever I show up the person at the front desk is always friendly and helpful. I prefer a low floor and they’ve always been able to accommodate me without me needing to ask. The only downside as others have noted is the «thin walls.»

Sadly, the last couple times I traveled to the Clovis area on California State business, I have been unable to stay at the Fairfield Inn and Suites. My favorite place no longer accepts the state rate. Recently, I ended up having to drive an extra 20 minutes to another Fairfield Inn that did accept the state rate. I guess business is improving, which is good for them, but sad for me and my peeps who would normally stay there for up to twenty nights per year. Now we are lodging at the Clovis Cole (review coming soon).
Dropped one star for the inconvenience.

First let me say, the clerk at the front desk was extremely friendly and helpful. We arrived much earlier than we had anticipated, and she was able to accommodate us with a very early check in. As for the accommodations, the room was extremely small, cramped and dingy looking. The entire room and bathroom looked as though it needed an update and a good cleaning.

Clean, a Marriott branded hotel, and fairly comfortable bed. Nothing too fancy, but it takes the government rate. Parking is free, as is breakfast. Wifi is reliable, and there are tons of tv channels. Fridge and microwave. Walls and ceilings are very thin, you can hear others’ conversations and stomping from upstairs. There is a little reception on Tuesday and Wednesday evenings that could totally be a light dinner: fruit, cheese, salad, soft drinks, rice, chicken, and stir fried veggies.

This is a newer hotel. Décor is very sparse. It feels like a much cheaper hotel than what I paid for it. The room itself felt very small, and the door placement was awkward as well. Internet speed was decent.
The big negative (and it’s big) is that the walls are paper thin. I could understand the words being spoken in the room next door, and it’s not like anyone was shouting. There is a lot of ambient noise as well. It was very hard to get any rest when we were there, and I can imagine that our talking was just as disruptive. Also — for the 3-​story hotel, the elevator was incredibly slow (one elevator is always a bad thing).
Refrigerator was NOT cold. at all.
All in all, I’m not very happy. I won’t be back here.

Nice breakfast, clean facility. Main problem was that we rented a King Suite so that we could use the sleeper sofa for our kids – 8 and 6. The sofa mattress was terrible – you could feel all the individual springs. Also disappointing was the staff response. The next morning they switched us to a twin queen room, but they made no offer to compensate us for the extra money that we had to pay for the terrible sleeper sofa. The sofa mattress was so bad that our kids preferred to sleep on the unpadded ground. And my kids are skinny. I reported the problem to the manager (Melissa Stringer) but only got an indifferent answer.
So I have a decidedly mixed opinion. Staff training needs improvement. I would stay again, but definitely NOT in a King Suite if you need the sleeper sofa…

Clean and comfortable with good service are apt descriptions of the Fairfield Inn.
We arrived on a hot (100 degrees) Wednesday afternoon in Clovis and welcome the cool (temperature) of the inn. It looked fairly new and the room interior was clean. The bathroom was roomy and there were no signs of mold on the tile. The queen size beds were firm. Being on the top floor, we were not subjected to footsteps above our ceiling. Our room had a small microwave and a tiny refrigerator.
That evening, the inn provided a free dinner which consisted of chicken and potatoes with various salads and fruit. We only had a few snacks and didn’t sample the main course. This only happens on Wednesday evenings.
For breakfast, the next morning, there was a full compliment of sausages, scrambled eggs, potatoes, cereal, waffles (make your own), fruit, and coffee. This was one of the best breakfasts I’ve had at a Marriott. The attendant that was replenishing the food was helpful.
We had a pleasant stay and if in the area again, we would choose the Fairfield Inn.

I travel a lot so when I decided to stay at the Fairfield Inn & Suites, I expected something better than just any hotel.
Let’s start with the Cons:
1. The refrigerator doesn’t keep cold. So if you planned on bring food to save money or keep your leftovers, DON’T. Bacteria would grow back way too fast because the fridge wont even stay cold for longer than two hours at a time; using the «chill» button. Stupidest thing I have ever seen.
2. The elevator. Slow as fuck! Not only that but no air conditioning inside. Given this was the week in summer where the temp outside was 110 degrees plus. I wanted to die. It took me 30 mins. from the first floor to the second floor, where I then started to think I was going to be trapped in the non conditioned elevator with my 6 year old daughter.
3. Wanting to come back to the room and relax was asking way too much. My door wouldn’t recognize my door card. After the elevator event I took the stairs to have it rescanned. Walked all the way back up to find the card still didn’t work, wtf! They scanned it again and had the front desk person walk up with me to try and open my door, let’s just say the door jammed and I was stuck out in the hallway for another 30 mins waiting to get inside my room.
And the pros…
1. There was a nice FREE breakfast selection.
2. The rooms are up to date and fashionable.
3. The staff was helpful and nice.
Would I stay here again? Not unless it was free and even then I would have to debate it.

If you ever have to stay here, DON“T!!! This place SUCKS! First day here internet down, I call front desk NIKO tells me there is no issue with the internet because he can access with his phone. REALLY??? Well i’m a guest and I can’t access it with my phone or my computer. He comes to my room to try and hook up the WIFI as if I wasn’t competent enough to do it myself. He says, hmm i’m not sure what the problem is. I asked if maybe they should reset the router he says why would they do that? The internet works sir I can get it on my phone. He leaves and comes back with an ethernet cord, still doesn’t work. He just leaves. After about 30 minutes I call the front desk again and finally he says maybe you should just call this number. Within 5 minutes the internet is back up. Why?! Because THEY RESET THE ROUTER!
Wake up on a Tuesday morning taking a shower and the water turns off. Turns back on then turns off. I call the front desk and the idiot on the other side of the phone says ’”Sorry the water is being shut off for maintenance for 4 hours.” REALLY!!! No warning, no heads up you’re just gonna shut the water off!!! He says «sorry we were just informed we are getting a new water heater» UMMM I seriously DOUBT that you had no idea the water was going to get turned off…
DO NOT EVER STAY HERE!!! THIS HOTEL IS THE WORST I’VE EVER STAYED AT!!! GUEST SERVICE SUCKS!!!

If you ever have to stay in Clovis — as I am required to do every so often — then consider staying at the Fairfield Inn. It will accommodate your needs as most hotels near major thoroughfares do, i.e., pool, a ‘hot’ continental breakfast (whatever that means) and laundry facilities.
In short, a practical hotel with the extras you’d hope they’d have.
Enjoy your stay, if you must.

I love this location of Fairfield Inn. This is one of the better locations (I’ve stayed at the ones in San Bernardino and OC).
The maid and I communicated via nice little notes. I left one with a tip, she’d leave one with something extra she’d done for me. I enjoyed our exchanges, and hope to put a face to my mystery corresponder one day! LOL
The front desk staff were colder than a witches tit, but whatever… they are competent. That’s all that matters.
The gym was GREAT! They provided towels, water, sanitizing wipes and disposable headphones to use!
The room was nice, the fridge and microwave did the job. Bed was clean and I rested well. Towels were NOT thin… can you believe it? They were plush and soft!!!
Will stay here again if I ever get stuck in this little town…