Circle Automotive Service

I had some serious problems with my truck this week and had to get towed by AAA to the nearest certified mechanic. My truck was towed to Circle Automotive and it turned out to be an answer to prayer. The shop was already closed but John was there and let me keep my truck in the garage overnight so he could work on it the next day.
My truck was potentially in really bad shape and it was the fault of the oil changers. John was kind, honest, and sooooo helpful in explaining the whole situation to me. He handled everything so professionally. In the end, my truck was fixed and now John and the lube shop will be referring customers to each other’s businesses. I am so incredibly grateful for John’s services.
This is a quality, honest automotive services shop where you are treated with kindness and professionalism. I will be returning for future auto repairs and maintenance.

They’re awesome! Honest! Very well priced! They will definitely get my recommendation and all my business. Thanks again you guys for the excellent work!

At the time of this writing, their website shows M-​F hours of operation to be 7:00am-5:00pm. The tech (Brian) showed up at 7:45 to open shop. The front office door indicates M-​F hours of 7:30 — 5:30.
Not only was it frustrating to wait around for 45 minutes, but it caused my family significant inconvenience.
(Interestingly, their company slogan is «Honesty with Integrity.» Nice, but meaningless if it’s not backed up by action.)
I was so frustrated and upset that I had just called AAA to send a tow truck to take my vehicle to another shop. Then the tech showed up, and he talked me into leaving my car there, offering a waiver of the diagnostic fee, a discount on labor, or a voucher for an oil change. Most repair shops waive the diagnostic fee if they end up doing the work, so that incentive didn’t really have much value.
Brian ended up giving me a fair discount on labor, did a little extra work at no charge, prioritized my repair job and got it done sooner than expected, and used quality name brand parts without being asked. Since I’m a AAA member, they extended their standard warranty from 6 mos./6,000 miles to 24 mos./24,000 miles full parts and labor.
The receptionist was very friendly and positive, and Brian was accommodating, knowledgeable, and professional, and did seem honest. Nobody’s perfect, so the late opening is understandable and forgivable.. Circle Automotive demonstrated integrity in the way they treated me and they «made it right.»
Based on my experience today, their slogan «Honesty with Integrity» seems appropriate. They turned a disgruntled customer into a satisfied one, and I will definitely give them more business in the future.
I originally rated them 2 stars this morning at 7:45, but they earned the full 5 stars by the end of the day.
Thanks, Brian!

We can’t say enough great things about Circle Automotive. We take both of our cars to them as they get us in same day, are done same day and most importantly, are honest and don’t charge you an arm and a leg. I even stopped going to my Audi dealer as these guys are so much better. John is the owner and he’ll treat you right!

We have been taking our cars to Circle Automotive for years. My husband introduced me to this shop because his dad used it for many years and knew how dependable and honest they always are. Every time we take our cars in, we know they/​we are in good hands. Circle Automotive is honest and trustworthy, doing only what is necessary. The cost is always reasonable. I can drop my car off after hours or before hours if needed. I have even gotten a ride to a local wi-​fi spot so I could work while they worked on my car. I love that is is a local, family owned business. They are ALWAYS courteous, ALWAYS honest, ALWAYS do the job right for us. In fact, we now have a third generation starting to use Circle, as my daughter is driving and has her own car. I want her to be in good hands when we cannot oversee her repairs and she is learning to budget. Circle is the place we trust!

Have had several bad experiences in the last couple years since someone other than John is now doing much of the work. Replacing parts that were not necessary (not diagnosing problem properly) and missing actual problems that led to additional towing and repairs. Terrible customer service too.

John is the owner and he is a very trustworthy person. He is not pushy and truely wants to make the customer happy. This is a family owned shop and everyone is very friendly. My whole family takes their vehicles here and we will never go anywhere else. If you are looking for a honest, professional, and reasonable mechanic this is the place for you.

My family takes all of our cars here, for good reason. Always straightforward and honest, never pushing unnecessary repairs, and open with the knowledge so I can handle what repairs I can myself (like most people, i don’t have full mechanic tools or a lift at home).
They also went out of their way to work around our work schedule so we could pick up our car, and even offer a small discount for AAA members.

i had a get a repair on my car and called around to a bunch of places. this was the cheapest i found (to replace my water pump). they squeezed me in towards the end of the night even though i had made an appointment for earlier in the day, had something come up, and forgot to call them to reschedule. after it was fixed, someone, i think the owner, showed me a replaced part and how it had been leaking. then he recommended i replace my wiper blades (which i know i need to do) and suggested i replace the whole blade and not just get a refill and he showed me how to do it and he didn’t expect me to buy it from them.
so they seem honest, knowledgeable, accomodating, have low prices, and they offer a 5% AAA discount