Big 5 Sporting Goods

Looking at the other reviews, looks like they fixed their service here because that wasn’t the issue today. I was greeted and asked if I needed help immediately when I walked through the door, which kinda annoys me. I like to try and find things myself first, personally.
I came looking for a weight rack that holds standard-​sized plates to make my home gym look a little more official than just keeping all my weights on the bars all the time, and they didn’t end up having it. I only came here specifically because my cousin had gotten me a Big 5 gift card earlier– and now I so obviously see how Dick’s muscled its way into the sporting goods market…
I should have taken pictures, but this place looks so cramped with shit just piled on top of each other, making little pathways to walk in some cases. In the section I was perusing (the weights) there was literally shit (ok, literally STUFF) stacked on the floor. It looked like a fucking indoor rematé (Mexican swap meet/​flea market.) The sad thing was, all that shit stacked and they still didn’t have what I was looking for– and I know for a fact Dick’s does. Big 5 may need to move into a bigger location if they want to stay competitive…

Cheap prices, terrible service. This location on Clovis and Shaw has been updated since I worked here in 2006 but the customer service has gone down the drain. I was not greeted when I entered the store. Initially I was helped quickly in the shoe department but had to wait 10 minutes to get different shoe only to be asked by the same guy who helped me «do you need help sir?» Uh yeah I’m not finished. They tend to hide out in the back area where product is stored. The cashier was very rude when I mentioned that the layout of the store has changed. If price is no factor I would suggest Dicks or Sports Authority.

The service here was terrible. My Daughter is going to play soccer and we needed help to find some items. The store was dead and the only person we saw was at the cash register and he would not even acknowlege us.
After waiting about 20 minutes we finally got help and only found a couple of the items we came in for.
Don’t waste your time… terrible service.

Bad bad bad. Bored employees. To be fair, I have been there before and there was a nice young lady, so they’re not all bored.
Terrible selection compared to other stores. Over charged me for bike helmet, and when I pointed it out, no apology was offered. Compared to LA – where I live – Fresno/​Clovis economy is still down. Many half leased shopping centers. These employees should be grateful to have a job.

Very little variety, crappy service. The employees are no more knowledgable than my 7 year old is. Most everything is over priced and not usually what you are looking for. Currently the only sporting goods store in Clovis, but that will change when Dick’s opens.