FedEx Ship Center

I’ve been waiting for a package this morning. Refresh the tracking window to see «delivery exception –business closed». Nobody rang my doorbell. Nobody knocked on my door. My dogs let me know when a FedEx delivery is here, they start barking when they hear the truck, before the guy gets to the doorbell. No warnings from the dogs. I’ve been sitting near the window all morning. Didn’t hear a FedEx truck.
So either the guy didn’t even drive through my neighborhood at all or at least didn’t stop.
I called and they said that it should be here by 3pm. They have no interest at all in making their employee turn around and actually attempt to deliver this package.
I’m not sure exactly what this review will achieve other than venting. FedEx has been shitting on its customers for decades. They really don’t care. Good job!

So, I actually had to come here to get my package. Strike 1
This was supposed to be an over nighter from a company that had already done me WAY wrong. Fed Ex refused to leave this at my door. Even after modifying the delivery instructions and making calls, they said it was the drivers discretion… well driver… you suck! Strike 2
I have had numerous packages left at my door (apartment style condo) when I am at work, or not at home… but not Fed Ex…
Thanks but no thanks!
And the girl wasn’t even very friendly when I went to collect my package. Smile! Just smile lady! Strike 3
Sheesh!

I usually use USPS but they weren’t open later on a Saturday, so I decided to give this place a shot today. Big mistake.
The first thing that kind of did (and should’ve) tipped me off was that they don’t publish prices on their website (you have to click ~7−9 links and download a 30-​pg PDF, which I didn’t have time to search through). After arriving at the store location, I was blown away at how ridiculously expensive their prices are! Compared to USPS for 2– and 3-​day express domestic delivery, it’s more than twice as much.
The second thing was the discourteous and disinterested employee with whom I interacted at the front counter. As soon as I stepped up, his personal phone started going off at full ringtone in his hand, and he didn’t attempt to silence it. It just kept going… and going. I had to almost shout above it. I just kind of stood there, staring at him, as if to say, «are you kidding?» He answered my questions about different shipping speeds and rates but with random eye rolls and an expression and tone that indicated he’d rather be anywhere else.
Anyway, that was my experience today; hopefully you experience better if you decide to check this place out…

this is the main location for fedex in clinton township. this location provide excellent customer support. they are quick and efficient.