Twin Lakes Apts

Love my new balcony and windows, can’t wait for the gym to be done! Also Juliana is the best ever. She takes care of everything so quickly.

If you have no other suitable options, this place will do but, I don’t recommend ANY of the Solomon Organization properties.
We have lived at Twin Lakes for more than a year, as we moved to New York with limited knowledge of the area and few suitable options, since we have kids and pets and aren’t rolling in the dough.
The Solomon Organization properties are not maintained well, or at all really. The office staff is pleasant enough but, most of them are just there to make a paycheck and don’t care about your family or your living conditions. They rotate employees around the different properties so if you’re lucky enough to deal with someone who raises the bar, they’ll likely be gone in a few months, unfortunately.
Maintenance is a joke, at best. If you get them to actually show up, they only do the bare minimum to fix the job and don’t care how it looks or effects your life. The cheapest materials are always used, even if they don’t match or do an efficient job. The new maintenance supervisor has made great improvements but, he is still only one person and without adequate staff, basically has his hands tied. Snow removal is done as nonchalantly as possible and they make no effort to do even a decent job clearing sidewalks and parking lots. They do, however, spend a great deal of time driving around with their plows up. There used to be one exceptional maintenance guy, Steve, who doesn’t seem to be around anymore but, now we seem to be left only with inexperienced, uncaring unprofessional men who reek of cigarettes, despite coming into peoples homes, around their children.
The pool is pretty nice, although there are only two lifeguards who actually do their jobs (one who is positively exceptional!) and the pool is open only for a very short time during the season, closing long before it cools off for the year.
There is nowhere for children to play and no playground equipment to speak of, which is unfortunate since so many children live in Twin Lakes.
The lady in billing is very kind and is willing to work with your family situation as best she can but, the office staff is told to tell you that you’re SOL if you inquire about needing assistance so you’ll have to know to go to her directly.
There is zero insulation in these units and no carpet padding so heating bills are astronomical, despite living in very cold conditions and if you stay at home, you’ll likely be doing great damage to your body by walking on concrete all day. I highly recommend area rugs in all rooms to help with this.
Sitterly Road is VERY dangerous and known for it’s car accidents as there is not adequate signage, lighting or safety precautions so beware of traffic when entering and exiting the properties.
The properties are very expensive, given what little they have to offer.
I would NOT recommend a Solomon Organization property (Twin Lakes, Squire Park, Fox Run, etc.) to anyone!