Came to this store today to buy some steel toe shoes for work. When I walked into the store, the employee there was busy at the counter doing something, but she called out to me and said that she would be able to help me in a couple of minutes. I walked over to the steel toe shoe section and started looking at shoes. The employee came over to help me after about a minute. This woman was very knowledgeable of the shoes and their features. She asked me a few questions that helped her determine which features I actually needed(oily floors, floor surface, working outside, electrical hazards, wet areas, etc.). When she helped me narrow the selection down to two pairs of shoes, she suggested I try them on, although she predicted that one of the pairs would probably run too wide for my foot. The employee had me stand shoeless on an electronic device that analyzed the size of my feet, the arch heights, and my weight distribution on my feet. And all I wanted to know at first was what size shoe I needed! Anyhow, the employee got the correct size I needed. Man, I’ve worn steel toe shoes before, and they were always uncomfortable. But the shoes I tried on, and bought, were very comfortable, just like the employee said they would be! I also tried on the other style of shoe, but, as she correctly predicted, the shoes were too wide! In and out of the store within 15 minutes. That’s the way work shoe shopping should always be! Thankfully, I had a very knowledgeable woman helping me, and she really did know a lot about the steel toe shoes that Red Wing sells. She made my shopping experience fantastic!
Marko M.
Classificação do local: 2 San Bruno, CA
Great shoes. Horrible service. The manager was nice but the cashier was clearly having a bad day. They should reevaluate their staff if they want customers to come back.