Popeyes

Both locations near me are bad. This one constantly gets our orders wrong. My boyfriend’s chicken has been burnt while some pieces seemed like they weren’t cooked enough. We always ask for spicy tenders yet half the time we are given regular or a mix of regular and spicy… when calling to complain they say to drive back to get it fixed… I’m like after I drive 15 mins there and back the first time I’m not about to drive back there a second time…
Also the workers at this location are not friendly. They seem very short when you order and last time I went through the drive thru the lady in the window on the headset kept shaking her head and being very snippy. She did not seem happy to be working there. Almost all the workers I’ve been in contact with at this location do not have good attitudes.
Also there have been times we have had to pull over and wait a long time for my boyfriends shrimp to be cooked and last time I went there they were out of all the tenders. How can a chicken fast food place be out of every tender? I’ve heard this has happened other times at this location as well. This location needs to be managed better.

The worst Popeyes in Cleveland they all suck. Never get the order right always have to wait at least 15 mins in the drive thru for cold fries and always wrong order. The only reason I went was because I am pregnant and had a craving. Never again I got the the wrong order no receipt. Ghetto ass place.

What was I thinking?
Fast food… not applicable for this location. I had to pull over and wait 15 – 20 minutes for four meals (fried shrimp wasn’t ready).
Woman at the window was arguing with a coworker as we pulled up and not personable by any means.
Once the food did arrive to my car, I made the rookie mistake of not checking that we had everything. One meal and two sides missing while another meal was incorrect. Paid almost $ 30 and no beverages.
Minimal pros but red beans and rice were tasty and the woman that brought the food to my car was apologetic.
Other than that, it was by far the worse experience I had at a fast food establishment. I am almost certain that I will not be back.

Who manages this place? There’s always at least 20 people working. It’s always dirty. It’s always slow service. If you’re white you will be treated badly. The chicken sits out for long periods of time. This place is an absolute mess.

I ordered a $ 10 meal and got the little scraps left (small chicken pieces, few fries) so I address the situation and get looked at stupidly by the manager and get another piece of chicken (they reluctantly give) than I sit down at a booth behind a display wall and could hear the employee and manager disrespecting me very badly. I will never eat here again. Sorry I wanna get what I pay for

Why do they always seem to run out of the special flavors. Their excuse always seems to be «the delivery truck hasn’t showed up yet».

Service was terrible, employees seemed to be afraid to talk. Been their twice and food still terrible– chicken has no taste even the spicy chicken was very bland. Sitting area was very dirty. Only a few people inside eating. Sweet tea ha good!
Sorry, back to KFC…

Good by !!! KFC you had a great run !!! Popeyes is the best the chicken was hot the mashed was awesome they didn’t charge me for extra sauce the food was the best. KFC you should just shut your doors it’s over

8 pieces spicy chicken
1 mashed potatoes & gravy (4 servings)
4 buttermilk biscuits
_​_​_​_​_​_​
$ 17.34
Seemed steep for fast food take-​out.
Might be FABULOUS.
For us, not particularly. When I get pulled in by a repetitive TV commercial I’m trying to avoid, I hate myself. (But not for long. I’m pretty lovable.) In the case of Popeyes, countless fried chicken spots aired in just a couple of weeks.

Not much of a TV watcher, probably aired during my husband’s favorite sports (I’m generally not glued to it for that) or maybe during those recent Sunday mini-​marathons of BReaking BAd (glued like SUPER Crazy Glue Industrial Strength, to THAT). InCRedibly ENtertaining serIEs. DIdn’t waNT it to eND.
WHATEVER was on, whenever that familiar jingle «Love that Chicken from Popeyes» came on, I tried to block it out, tune it out, look away. But — by what seemed the hundredth time — I caved in. Okay Okay, enough already. By then, I couldn’t take it. The standoff had ended — and Popeye had won.
~ SPICY CHICKEN
I love crunchy batter but this was somewhat
hard, and there was too much of it; TOO spicy;
I don’t mind some heat, but after just half a
thigh and a wing, my mouth and throat burned
for hours; start with their regular if new to this
chain
~ MASHED POTATOES
Surprisingly decent; if an instant form (likely),
the best I’ve ever tasted.
~ GRAVY
Not the standard chicken or even beef-​flavored
found up north in our neck of the woods; has
that unmistakable Louisiana influence, and
more like what you’d expect with Cajun and
Creole dishes; didn’t work for us; good enough
tasting, but one I’ll always associate with rice—
never potatoes.
~ BUTTERMILK BISCUITS
Soft, small, (smaller than McD’s Bacon, Egg &
Cheese); I baked an extra 10 minutes to firm up;
didn’t like flavor of whatever fat was used to make
them; might be okay with butter, honey, other;
you might like
Potatoes, gravy, and biscuits 6.35. Their chicken was 10.99, and 60% higher (!) than Giant Eagle at 6.99, which are much better in preparation and flavor.
Maybe I’m out of the fast food chicken coop loop, but $ 17.34? That’s more like what I’d expect to pay at a ball field concession stand, or from a counter a five minute walk from Concourse C.

The food was good. I had the boneless tenders three piece, with the cajun fries. The chicken was crispy, the fries were hot (we asked for fresh fries). The service was deplorable. The girl who waited on us could not care less about this job or customer service. I overheard the manager tell one of the employees to «go ahead and feed his boys.» I don’t know if these were literally his kids, or just some friends. They looked like his kids (he was an adult, these were teens). The kids were thrilled to get the food (which I believe was free). The kids cleaned the tables, took out the trash, and swept the dining room after eating. I have managed many restaurants, and I know employees will steal you blind, so I always supported «breaking the rules» and allowing employees to eat for free or give out free food to family if I knew about it. I would rather know what’s going on and have some control over it then have wholesale theft happening, so I applaud the manager for this. The store was very clean. The only thing that was bad at this location was the service.

The staff seemed dazed and confused. Louisiana Fast? No!!! we were told to pull around to the front and waited 15 minutes to get 75% of our order. The employees were rude. They acted as if 2 #7s with beans and rice was a unusual order. A #7 has 5 chicken strips we got 5 total for 2 orders. The Pop was warm with no ice at all. I like Popeye’s normally but I won’t go back to this location.

I’m very discombobulated. I really had my heart set on some excellent Popeyes Chicken.
I’ve learned over the years to ask up front for the kick-​ass «Cajun Sparkle» that complements their chicken perfectly. Anymore it seems half of them don’t even carry it anymore.
It took me 20 minutes to get here and im too lazy to go anywhere else.
The chicken was good. Could have been better but I’ve already explained why.
There were many black people there. I liked that. I don’t feel I’m at Popeyes if I’m surrounded by «whitey».

Worst service ever!!! Although I love the food, I will never go back to this location!!! All the employees moved they had nothing to do. I’d love to give the owner an earful :/

The food is good but it took me 25 minutes waiting in the parking lot for FRIES. I went through the drive through and was told to pull around… 25 minutes later I walked inside a little upset and my bag was sitting on the counter. The lady says «it just came up.». My food wasn’t hot… Not a good experience. I might go inside next time.

I would rate better but the service is poor at this location. I just went through drive through and not only did the girl with freckles refuse to take multiple orders from my car, she became indignant about it. She said «we can only take one oder per car!». I had several people in my car and we wanted individual orders. When i said I’ve never heard of such policy, she said «WELL YOU HAVE NOW»
Needless to say, ive initiated a customer service report at their corporate headquarters (877−767−3937).
I will await to hear back from them.

I love Popeyes, I hate the service. It may just be this particular one but if you plan on using the drive thru be prepared to park and wait for at least 20 minutes. I’ve never not had to wait. The food comes out hot, but after waiting forever it should be. The chicken is delish, we always get the spicy with fries and biscuits. By far the best biscuits. The fries kind of remind me of Rallys, but better! The Cajun mashed potatoes are also fantastic. Prices are average, cheaper then KFC, if I remember correctly. I would have given then 1 star because of the crappy service but since the food is so good it makes up for it!

When it comes to fried chicken I look no further than Popeye’s, and their amazing cajun seasoned masterpiece.