I would give one star but out of my last three visits this month, I had one good visit. My first visit, some hobo had a long conversation with me in the dining room about how he helps out the store by changing their trash and other things, which I’m sure is illegal, that visit my food was fresh though, which makes it worth it for me. Second visit the lady up front had her back to the counter while she was stocking which is fine, but the thing was she noticed I was there and NEVER acknowledged me. Another worker came up and asked her if she took my order than she turned around and looked at me than turned back around and took a drive thru order on her headset. I get people worry about their timers cause sometimes the management get upset if they’re bad timers but dang, she totally neglected the front counter. Then I overheard them talking to a customer on drive thru about how they weren’t accepting credit cards that night so I just walked out. I believe in second chances though so I came back a few weeks later and got perfect service from one of the night time managers, she was really tall and African American but I don’t remember seeing her name, very nice lady. Food was again fresh, which was perfect. She made up for those first two times I ever visited this store.
Shannon F.
Classificação do local: 1 Atlanta, GA
Sat in the drive thru forever with no service. Even as cars lined up behind me the girl was only taking orders from the other lane. I finally gave up after the 3rd time she took the other lanes order over mine. This is by far the worst McDonald’s in Cleveland if not the entire state
Ciara S.
Classificação do local: 1 Lakewood, OH
Craving fries and a coke. Took me 20 minutes to get through the drive thru. There was only 4 people in front of me. I had to pull up and wait for my drink. Then they forgot about me. I had to go inside and ask for it. What the hell. That’s what I get for cheating on my diet.
Bryan K.
Classificação do local: 3 Lakewood, OH
It’a mcdonalds of course it’s good. I give it a 3 to let people know that their drive-thru is the slowest I have ever been through. time I go there. I hate it makes me so mad. They aren’t even an option anymore because they are so slow. Tbell and rally’s are super fast and good enough. Pick up the speed!
Jonn C.
Classificação do local: 1 Chicago, IL
Worst mcdonalds store. All employees are not happy, not enthusiastic to work. The cashier was not even smiling. They should should just call in sick if they are not happy to work.
Patrick S.
Classificação do local: 1 Cleveland, OH
I know this is mcdonalds, but I’ve been going to this one for 20 years and it is still by far the slowest service of any. Late at night I think they only have one girl doing everything, taking the orders, collecting the money, cooking the food, and handing it out the window. This is probably a management and staffing problem. I go next door to rallys and I’m in and out in no time, and they are very friendly at rally’s. It’s hit or miss at this mcdonalds.
Murray R.
Classificação do local: 1 Cleveland, OH
Worst McD’s in the entire state of Ohio. Never go here unless you want your order fucked up. Don’t they have idiot proof ordering systems in there? I see them beeping and whirring away. Yet any time you come here, you don’t get the right food. I should know better. Check the bag. There you go McDonald’s, a new slogan for ya. CHECKTHEBAG, BITCH. It’s my fault for coming here. Oy vey, what a festering shithole of incompetence. I hope none of these people reproduce.
Doug S.
Classificação do local: 1 Cleveland, OH
This is quite possibly the slowest McDonald’s I’ve ever been to. There’s two drive thru lanes, but all this does it confuse the workers. I’ve placed orders and by the time I reach the cashier she’s forgotten it and I am often asked«Which order was yours?». A few months ago I pulled in around 8am on a Sunday. I was the only car in the drive thru but no one would answer the speaker. Finally I drove around and went in to order. I saw all of the employees standing in the back laughing and joking, no one was up at the counter. When the counter employee finally saw me, she gave a huge sigh and acted like I was bothering her by being there. I have occasionally gone there around 4−5am and am not surprised to be waiting up to ten minutes for food. No, that’s not an exaggeration, I timed it at a few seconds over 10 minutes last trip(with only two cars ahead of me). I know it’s a McD’s and I’m not expecting a five star dining experience but the wait times can get ridiculous. As far as the food goes, I haven’t had an awful experiences. They usually get my order right and the food is what you’d expect at a McD’s, you’re just going to wait an awful long time for it.
Neal E.
Classificação do local: 4 Haymarket, VA
I needed some food fast — and so opted for fast food! Ordered a Filet O’ Fish sandwich and a bottle of water. Sandwich was made to order — hot and delicious! The cheese was melted just right, the tartar sauce was perfect, and the bun was soft and fresh. Hit the spot!