La Quinta Inn & Suites Cleburne

My boyfriend and I stayed here this past weekend while attending a wedding at Thistle Springs Ranch. The staff member who checked us in was very kind and accommodating. Our room was clean, free wifi was awesome and the tv had a nice selection of channels. On the negative side the bed wasn’t very comfortable and the sheets were kind of scratchy feeling. Also the air conditioner was pretty loud and had only one setting: HIGH. The air conditioning unit is right under the window so if you have it on then the curtains constantly look like a ghost. Okay for just a night, but definitely not for extended stay.

A lot of confusion at check in, and front staff– while trying to be helpful– wasn’t. They only had a smoking room available for me when I checked in at 6pm, even though I reserved nonsmoking– they hadn’t gotten my room clean yet. So they wanted to put me in a normal king bed at my reserved rate, even though I reserved a two room suite. After all of that was sorted out, once I finally got to my room, it was fine. Interestingly, the thermostat told me to control the temperature through the AC unit and the AC unit said to use the thermostat. It didn’t matter much because the temperature was fine when I got in, so it didn’t need adjusting.
I like La Quinta Inn & Suites and stay at them a lot. But this particular property was not up to the quality of service that I’m used to.

Nice, newer facility. Very friendly, helpful front desk help at check-​in who gave great dinner recommendation. Single king room was spacious and clean.

update ⁷⁄₁₃
Manager, Mr. Patel @ Cleburne Hotel sent me a fax to «prove» I had THREE rooms. Funny, the confirmations are hand done by the hotel and NONE of the confirmations match the ones from LaQuinta on line. So he generated fake ones to prove it? LaQuinta Corporate has issued a refund. Glad I didn’t book direct or I would have trouble with cc company. Still won’t use them again.