Einstein Bros Bagels

Had one of the more disturbing experiences I’ve had in a dining establishment. Stopped in for a bite after work and ordered a bagel with cream cheese. While one employee worked on my order, I paid for my order with another employee. He started by asking how my day was, and I answered and returned the question. He responded that his day was not going that great. I offered an empathetic response. I didn’t ask for any more details, but he took it upon himself to offer them to me: he showed me his thumb, covered in a dirty appearing bandage. He told me that the finger nail had pulled back from the nail bed, became infected, and developed an abscess. Yum. And just that day, he had had it drained, so it was feeling a lot better now. Appetite officially lost. Granted, he was not the one handling my food… but still. TMI, and how about a clean bandage, while you touch my credit card?
Couldn’t even enjoy my coffee because it came out of the self serve carafe at room temperature. I know I wanted decaf at 4 in the afternoon when the restaurant was empty, but that’s still unacceptable. I will not be returning.

Hmm, not sure about this one. I will start off by saying this low rating was mostly because of one employee who definitely needs to check his attitude. I went in at peak lunch time and there were 2 people working… more were sitting on break. One employee came from the back and was not happy that the manager asked him to assist with the line and order and I got to listen to 10+ minutes of him complaining about working, how we will call HR, la la la.
I used to manage restaurants and to have a person on the front line clearly letting customers hear that rant is not good. You could see the customers were aggravated with how long the orders were taking and this employee complaining was not helping. I could see the manager was not thrilled but that should have been stopped right away.
I will most likely not return here which is ironic since I kept putting off coming here but decided to give it a try today. Oh… after all of that… I got a salad here and it was not that great at all. Sigh… onto the next one.

I really like this store. The manager, Amber made everything right when our order was wrong. I only wish all businesses ran this way– good customer service. I can get bagels anywhere but a place that treats me well and serves good food deserves all the business they can handle.

For a chain, this place is ok. I am not always fond of the ingredients that come with eating here, but you get what you get at places like this. The prices are on the high side, too, but also to be expected. One can often find coupons that help with this.
The mornings are pretty busy, here, but the coffee is decent and the staff is helpful and efficient. This makes that long line churn away rather quickly. I mostly come here for the bagels, and not all that often, really. The asiago and the spinach florentine (I believe that’s the right name) are very good. My wife’s staple is the everything bagel.

So I traveled for miles and way out of my way just to get a Salted Bagel with Lox, and of course the awesome Coffee Einsteins has.
So first off I’m very disappointed that at 10:30 am they don’t have any Salted Bagels. Really that’s your big seller! I highly doubt it. Second disappointment is when I sit down I notice that there is white onions on the Bagel and Lox when there should be Red onions or what I know them as Bermuda Onions. I mean yeah it’s defiantly a good sandwich and the Lox is Fresh and non fatty and the sesame bagel is fantastic
by this point I solderer through it and take the nasty Onions off after a couple of bites.
The sad thing is Einsteins does make the best Bagel and Lox in my opinion, I’ve had it at other places and they don’t compare.
I put 2 Stars because they have done better.

This location is very nice with a friendly staff a crisp clean environment that is spacious and inviting. Unfortunately, I only stop here on my way to work which means I only have a few minutes to enjoy or to get my order to go; which is a testimony to their efficiency in serving guests. There is always a warm welcome and the food is always fresh.
The reason I stop is for their breakfast sandwiches. I enjoy a basic bagel but I have really gotten hooked on Einstein’s bagel sandwiches. My sandwich of choice is the egg sandwich with sausage (turkey) and cheddar on a sesame seed bagel. These sandwiches always are prepared after you order them and have a delightful fresh taste. For me the sandwich still comes in two parts the bagel and the other stuff. The bagel is warm and the freshness allows your teeth to fall into the flavor with the added accent of the sesame seeds that add a delicate crunch. The egg, turkey sausage, and cheddar combined offer a wonderful combination of a hot breakfast (on the run); the egg and sausage are smoking hot working to melt the cheese. The cheese is a mild cheddar but still offers a hint of sharpness that accents the egg and the sausage.
My next adventure to this location is to try their lunch. If it is as good as the breakfast I will be delighted.

This is the nicest Einstein’s I’ve ever been to. It is in a new building w/​lots of parking. I love the bagels and blackberry lemonade.

New, large, clean, with friendly kids working there.
A little hard to access, since it’s at the corner of East Bay and US 19.
Ample parking.
$ 5.69 for bagels and lox. Such a deal!
My new go-​to place for bagels.