Infinity Laser Hair Removal & Skin Rejuvenation

First time going to Infinity laser Hair Removal today, and I must say I’m hooked on this place’s ambiance, overall comfort level for the customer, and supportive staff members.
I’ve gotten laser hair removal before at a different place, and it wasn’t the greatest for hair removal. I came here to give it a second try.
They offer you tea or water while you wait to be called. They give you a 1×1 consultation. Then give you the pricing details (the prices are also available online). After you sign the papers you go into the room and Katie, my technician made me feel very comfortable and relaxed even though I was very nervous and thought I was going to have a break down.
I’d recommend trying this place for any laser hair removal treatments. No gimmicks, everything is pay as you go so no commitments.

Writing this after my first treatment! I had laser hair removal done on my underarms and it was probably one of the quickest and (relatively) painless treatments I’ve ever had done. I would describe the sensation more of like a light rug burn than a rubber band snap, but it wasn’t bad at all! Katie was so nice and patient, very funny too! She answered all my questions and offered a lot of useful information. Nothing was awkward and I never felt uncomfortable during the (very short) duration of my visit. I probably spent more time filling out the new patient form than the consultation and treatment combined.
My only gripe is the parking, maybe I wasn’t looking closely or I was too anxious but I could not for the life of me find the garage parking or the parking lot so I ended up parking on the street and walking (was only a 3 minute walk so no biggie!).
Side note: Before settling on Infinity, I was about to check out Ideal Image but I found it very shady that they were not willing to give me a price quote, on the phone or online. It was through Unilocal that I found that people were being quoted in the thousands of dollars (for underarms!!) and that you get bullied into a contractual agreement – not okay. I was so happy when I found Infinity – their pricing is all online and straightforward and there’s no obligation to fill out any type of contract; not to mention that everyone there is friendly and patient!

Very good experience, from the first phone call to get all information and scheduling the appointment to walking out of the office after my treatment. Katie (tech) made me feel very comfortable and informed. It’s great that they have later hours and there is no up front payments or contracts.

I am not one who normally post reviews, but I’ve had such a great experience that I felt I needed to express my gratitude to Infinity Laser Hair Removal & Skin Rejuvenation. They’ve made a positive difference in my everyday routine. It is so nice to not have to shave! I’ve had my legs, underarms and upper lip done (and yes, I admit I had a some hair on lip and it was quite embarrassing, but now I am comfortable with my appearance, thanks to Infinity). The laser hair removal REALLY does work! And the Infinity team make it easy, convenient and affordable to start your journey to not having to shave, wax, pluck, bleach, trim, etc. I’ve worked mainly with Susanne and she has been an absolute pleasure to work with; patient, kind, informative and efficient. She is truly an expert in her field. Trust me, give them a try and I guarantee you will be extremely satisfied.

Love this place. The pricing is reasonable and you pay as you go. The staff is laid back and makes you feel comfortable. The process of laser hair removal doesn’t even hurt. Though the building was a bit difficult to find, it has a kind of cool old vibe…

Back again to see Katie! Honestly people, summer will be here before you know it and you are not going to want to deal with shaving. Give Infinity a try, take a look at the very informative website they provide or call the office and speak directly to a caring staff member who will help you understand the expectations.
I’ve undergone two treatments (I know not that many, but it still counts).
On a pain scale it’s 1 out of 10. I would say this is a 2, meaning it’s low. I know we all have different levels of tolerance but this is better than a needle stick, or a prick from a thorn or a splinter. Ladies if you have your brows threaded and find that painful this is by far much better. The best part, Katie takes her time and ensures your comfort along the way. Overall you can be in and out in 30 – 45 min.
Even with my one treatment on the first two areas I saw a visible difference in my treated areas. Irritation and bumps from shaving, eliminated! Per my education of hair growth, it grows in cycles so quite a bit of hair fell out early on, I have new hair growing but what a difference. I cannot wait to complete my 5−6^th session it will be fantastic! :)

I love this place. They only do single session pricing, which is great for everyone’s budget!

Wonderful place with a polite, professional staff. The pricing is straight forward and no nonsense. I’m on a mission to not have to shave my legs anymore, and after 2 treatments with Elle my skin is already smooth and super reduced hair. Can’t wait to see after another 3 or 4 treatments!

I’ve tried two other places prior to Infinity; and only visited there on a friend’s recommendation.
That being said I’m three sessions in and couldn’t be happier. As per Heidi A’s review, the fact that their pricing is available online was a plus to me. Certain other (better advertised) places don’t do that and don’t even want to give pricing over the phone. I understand that there may be some fluctuation in pricing based upon the size of a given area for example, but at least give me an idea. The pay as you go is also nice; I have no reason to not continue; but I liked the fact that I wasn’t committed either.
My appointments have been with Suzanne and she’s been wonderful. I’ll admit I don’t have a very high pain tolerance and she’s beyond patient with me. Additionally, they can provide a numbing cream for the facial areas which they do at their cost (I’m taking their word for that; but I have no reason to not believe it) which has greatly helped. It’s been well worth it for me.
As was pointed out, it’s not located in some new/​shiny building; but the location is fine with me and the office is always immaculate when I’ve been there. As I said I’ve tried other places and frankly I can’t imagine going anywhere else at this point.

I was impressed that the entire pricing «menu» was available online. I’ve talked to other places, and I kept getting the same hype about a «custom package» that others have mentioned; even when I asked point blank (on the phone) about price, same line, no answer. Not for me. Plus, Infinity has pay as you go pricing. After the first six treatments, the cost goes down, and you only pay for what you get. I don’t like commitments; now I know if i’m not happy with the results, I don’t have any further obligations. (AND I can go in for a «touch up» in 2 – 3 weeks if they missed any places.)
LOVED Elle, my esthetician. Young, pretty, professional, most importantly, fast. The building isn’t all glass and chrome like some of the newer places, but that’s okay with me. Everything was clean and neat, everyone very pleasant.
I’ll end with saying that I’ve made my second appointment with them… maybe someday I’ll throw away the razor!