H&R Block

This review is for Galina, She has been doing my taxes for 8 years. She always does a great job and its always a quick appointment. Always a pleasant and nice experience with her.

My appointment was at 6:00 and it’s 6:41 now and I haven’t been seen. I might have to switch to turbo tax next year. I certainly don’t feel valued.

If I could do zero stars and a police report I would. I worked with Galina for my 2013, and planned on doing my 2014 with her. I’m young, dumb, and don’t understand all the ins and outs of taxes yet. However, I do understand NOT to leave my w2 forms with my social security number with anyone but myself. This woman couldn’t figure out how to deduct my Roth IRA account so I decided to go with someone who was more informed. I left with no intention of going back. Well, Galina decided to pull a fast one on me and kept my w2’s without my permission or knowledge. I understand everyone needs to make a living, but being a scam artist so I would maybe come back to her, is disgusting. I spent a month looking for these w2’s and i finally called yesterday and she reluctantly admitted that yes she had them. I would advise anyone in their right mind to keep far away from these locations. As my friend so eloquently refers these places, Hit & Run, and he is so right. Put your money in the right hands, in a professional CPA. What ever you do, DON’T WORK WITH GALINA!

Unfortunately for me this was a terrible experience. I have a very busy schedule so thought to make an appointment to avoid any delays. The taxman Mark that I was assigned to was 20 minutes late for my SCHEDULED appointment. When I proceeded to sit in his cubicle it was evident why he was tardy for our appointment. He spent the next 20 minutes, before I finally walked out, asking me the SAME questions over and over. He wasn’t listening to my circumstances, and was writing explanations to tax questions that weren’t even true– or the answers that I had given him. He continually went over «situations» that weren’t even pertinent to my tax needs– further confusing the process… «Well IF you had made this much– this would happen» I had to ask him for no more hypothetical situations and just deal with whats in front of him. Finally– I walked out. a very wasted 45 minutes of my day, and now have a bad taste in my mouth about H&R and made appointment with Jackson Hewitt for Monday.

I had a pleasant experience working with my tax advisor Jeff Rondini. He was professional and in my opinion did a great job. I’ve referred Jeff to my family members as well. Thanks Jeff I’ll see you again next year.
Ralph Ocasio

I normally use Turbo tax and this year I decided I wanted a real person helping me to file my taxes. Enter Jeffrey Rondini. He is a tax angel. He was kind and patient and far exceeded my expectations of an H & R Block tax advisor. I HIGHLY recommend this man! Thank you H & R Block for employing such a tax wiz!

My fiancé and I just had our taxes done at this branch last Sunday and we are so happy we did. We usually do our own taxes with Turbo Tax online and I thought we were doing a good job. This year, I had a funky form to include and I just couldn’t figure it out so we had to turn to professionals.
I will never do my own taxes again! We were in there less than 1 hour and although we paid more for the service than with Turbo Tax, we were able to get a lot more money back. I mean A LOT MORE.
We had the pleasure of working with Jeffrey Rondini and Joe Macsey. They were both very competent and professional. All in all, it was a great experience and we will have them do our taxes next year!