Clark Urgent Care

Waited way over an hour for a drug test. I didn’t see a Physican and instead everyone seeing the doctor had come and gone…
Wouldn’t recommended this place for drug testing. I’ve been to places and I was in an out in 30 –45 mins on a busy day.

This place is a joke. Got the flu over the weekend and needed to be seen to ensure it was actually the flu. My wife used to live in Cranford so she recommended this place instead of heading to the hospital. I waited about 30 minutes and then I was seen by a woman. I’ll keep her name private. Apparently she is not a doctor but a nurse of some sort. The woman was completely unprofessional and rude. She asked me what was wrong and I explained my symptoms. She then asked me what I would like for her to prescribe me… I wish I knew. I wouldn’t have come to see a doctor if I could just heal myself. Terrible place, stay away. I should note the receptionist that helped me was awesome. Good guy and we appreciate what he did for us.
By the way, I complained about the care I received and was sent to another urgent care in Menlo. That was just as big of a waste of time as the first appointment. They bring me into a room and apologize for the nonsense I just went through. I thought I was going to get re-​evaluated. Nope, just had a manager come in and ask me to tell him the story of what happened. Complete waste of time.

Front desk are really nice, this place has me waiting for over an hour and there’s no one even here. This is so crazy. I hear everyone laughing and I’m here with pain. Definitely won’t be coming here again.

Receptionist very pleasant. But it all went downhill from there. My nurse was rude and unprofessional. I knew I was in trouble when I followed her to the examination room and she was literally shuffling. Nothing like a nurse with such low energy she can barely generate steps. She was in my examination room talking with another nurse about the size of another patients arms and other sensitive information about the patient in the next room whom I clearly saw. At least the other nurse seemed to understand that my nurse was being inappropriate. The Dr examined me for under 20 seconds, wrote out a PX and said «here you go». When I said «what is this» he sarcastically said «it’s a prescription». Really? I had a comedian and what I was hoping for was a medical professional. 2 hour wait in total and I arrived at 10am on the dot when they opened with only 4 patients ahead of me. Baffling because I was pushed in and out in under 5 minutes once in the exam room. Would never go back.

I have been to Multi Care many times over the past 15 years, mostly for physicals for my kids or a quick visit for a sore throat or minor injury. The wait time is always very long, sometimes an hour + between the waiting room and once your actually in the examine room. The care there has been good, especially when we were seen by Dr. Goldstein, but on a recent visit there to have my daughter looked at for what appeared to be a concussion, I was not so happy with the care. She was seen by Dr. Levine who asked her if she had lost consciousness. When she replied «NO», we were told that she did not have a concussion. His only concussion test was to look in her eyes with a light. The two trainers at my daughters school did more and they are not even physicians. She was told she could go back to school as soon as she did not have a headache and had no restrictions for sports (she was still in soccer season). After the symptoms did not go away for 2 days, I took her to a pediatrician who did diagnose her with a concussion. She missed 3 and a half days of school and did not return to soccer for almost 10 days.
I am worried what might have happened if she had not still had symptoms, returned to play soccer and had been hit in the head again.
If I return to the Multi Care it will only be if we can be seen by Dr. Goldstein.

Silly me doesn’t have a general practitioner. So when I got a painful boil on my leg I ended up going here out of desperation. I showed up right when they opened on a Saturday morning but there was already a line of people waiting. I ended up waiting nearly an hour to see the doctor. However, once I did see him he took his time with me, answering questions and providing me with treatment. The treatment wasn’t fun but it did the trick. I was pleasantly surprised by the experience and would definitely return in the future.

When I went there several years ago on a Sunday afternoon for an «emergency» that needed minor cutting & stitching, I was taken almost immediately, treated nicely and the Dr. was quite competent. Best of all, I was in & out in about 1 hour. I returned to have the stitches removed 10 days later & again, it was a very quick visit ~ this time I think I waited 10 minutes in the waiting room. They did NOT charge me for the follow up visit… my leg healed very nicely with a minimal scar ~ just a thin straight line, no bumps or lumps!

Pretty good place. I have been here a few times. The dr.‘s are good.
Expect to wait at least 45 minutes.