Fuller’s Tire Center

I’m done taking my cars here. Twice… I’ve had these guys perform oil change services and twice they’ve given me incorrect info about my car. I was told that I had problems with a specific part and it needed to be replaced as it was unsafe to drive. I was being told as if I needed to worry that the car would not make it another day/​mile/​etc. I was even offered a ride back to the office (as I was on my lunch break) so that they could perform the job immediately. The car was even down from the lift already and I made him show me where the problem was (which I was skeptical to begin with). I told him that I did not want to get it fixed and pay the $ 500… and chose to get a second opinion, taking my car to my usual mechanic, who told me that there’s nothing wrong with the issue i was told. This is twice that I’ve taken my car to my mechanic after being told one thing (at Fullers) and then finding out that there’s nothing wrong with the problem I was told. I take all my cars to my mechanic and if there was a problem with it, he’d tell me. Why wouldn’t he tell me??? But twice, these guys have tried to scam me and lie that I should get the job done right there and then, try to scare me by saying that my car is «unsafe to drive»… a bunch of BS. These guys like to offer cheap oil changes just to get customers in their doors so that they can assess their cars — and try to take advantage of the situation. Like I said… I’m done with these guys.

Always professional, friendly, and fast service at this location. I went in for an oil change and was out of there in 10 minutes.

This Place is Fantastic. Great Prices and High Quality Work done everytime. I been taking my Lexus here 3 years straight no problems. The Customer Service is One of a Kind, Makes you feel like Family. The Managers are Knowledge and are highly experienced.
Highly Recommended!

I have had several positive experiences at Fuller’s Service on Ogden in Clarendon Hills. I have been
treated with fairness, integrity, and professionalism
for both minor and major repairs to my older Lexus.
I highly recommend this business.

Started using this because it is near my new job. They told me I needed control arms for my HHR. Now i had them replaced last year at my family’s neighborhood mechanic in joliet. Told Fullers I would need a second opinion. Went back to my neighborhood mechanic and also to joliet junior college’s automotive instrutor and both said nothing was wrong with controls arms just need new tires.
Not very happy these guys tried to rip me off.
I just got back from trying to get a refund on a key remote I bought from them, which they never programmed. Even though they never told me the part was not refundable nor was it labeled on the receipt, they would not refund. The integrity of this place is highly questionable

On 9-​6-​2014 I took my Honda Accord into Fuller’s Tire Center for an oil change. I normally go to Midas but they were closed at the time. I have owned a certified used auto (Honda Accord V-​6) that came with a warranty since July of 2011.
I have my oil changed every 3 to 5,000 miles. So I have had several oil changes at both Midas and on a couple of occasions at Jiffy Lube without incident.
I returned to Fuller’s on Mon. 9 – 8 to note that they had not shut my hood properly after changing the oil… fortunately the hood did not come up at me while driving but it is amazing that Fuller’s would send me out of their establishment with a hood that was not securely fastened.
On 9−30−14 my engine light started flashing indicating an oil deficiency. I took the car to Midas the next day, 10-​1-​2014 and they not only had to give me a new oil change but also had to replace the oil pan due to the fact that they had stripped the over sized piggyback drain plug housing which was not removed nor screwed back properly. This repair cost me $ 522.12.
Fuller’s manager would not accept any culpability for the fact that his team stripped the plug — noting that it was a «temporary fix,» the oversized plug. Well since I’ve had approximately some 20 oil changes without incident, I don’t buy his argument and since this was the only time I ever had Fuller’s do the oil change, I feel they should pick up a portion of the cost of repair — at least 50%. The mgr. was unwilling to do anything about the problem and did concede that they sent me out without securing the hood, but that was as far as he would go regarding responsibility for shoddy work. Had the hood come up while driving, I could have been killed.
I have receipts to back this up and MIDAS did save the part so that it can be examined. I feel that shoddy work is unacceptable to any consumer and that in this case Fuller’s must be responsible for a very simple job such as an oil change executed poorly. If nothing else, they claim they guarantee their work but in this case they’re not willing to do that.

Very friendly staff. I’ve come here a couple times and they will take care of everything you need. They come out to the car to greet you and always remember you when you return. They do some services for free too including putting air in tires, changing license plates, and adding wiper fluid. Courteous place.

Fullers on Ogden is great! They provide excellent service and reasonable rates. I’d definitely recommend them!

Brought our 96 Rav 4 to Eddie. It was in bad shape. Rusted exhaust, corroded radiator, etc etc. Those guys fixed it up nice. Runs so smooth. Eddie also kept in contact each day with status. Bada boom bada bing. Excellent

I don’t do reviews cause why bother BUT, I had to on this place FULLERS TIRE AND AUTO REPAIR, what an EXCELLENT group of guys. Had a problem with my rotors and brakes went to Honda they couldn’t take care of my problem till later next week, real safe driving car, not, needed it fixed ASAP called a friend I trust he referred me to EDDIE @ FULLERS TIRE AND AUTO REPAIR. They took care of the problem and fixed within a few hours. And on top of it the price was less then half if what Honda quoted me. They have a customer for life and I finally found good auto mechanics, it’s a win win for both.

I have been coming to this place for quite a while now, the oil change is really cheap and i have no one complain from them. They do a multiple check up in your car while they change oil, quote you with good price if you need any service. You guys are amazing, thank you! Keep up the good work.

I’ve been coming to fullers for my car repair and maintenance for five years and have never had a problem! Very polite and honest workers. They always fit you in no matter how busy they are. I would definitely recommend fullers.

Best place I been coming here to get an oil change and they always do the best job. the guys are always nice.

Great customer service. Every time I come Eddie and Anthony do a fantastic job, and don’t quote you crazy insane prices. Thank you guys! Also if you are looking for a fast and inexpensive oil change this place is it!

I’ve been coming to this location since they opened, and before that I went to the Hinsdale location. Always very friendly and fast, all that and they have a $ 20 oil change, you can’t beat it. Highly recommended.

DON’T TAKE YOUR CAR HERE FOR SERVICE. Car washes are fine. Service centers are not up for handling anything greater than an oil change. I’m left with the biggest headache after returning 5 or 6 times — I lost count. My car does not run the same since they worked on it. If a genie gave me 3 wishes — I would use one of them to find a good mechanic in the first place.

I generally only handwash my car, but after a recent road trip left it as dirty and salt-​encrusted as a car can be, I decided to take it to Fuller’s for an automatic wash. The pay-​in-​advance kiosk worked well and accepted a credit card after I chose which option I wanted ($ 12 full exterior package).
The automated wash was quicker than expected, and after all was said and done, my car looked pretty good. I was most impressed with how well it handled my wheels and tires (wheels cleaned and the tires dressed).
I really don’t like to subject my car to an automatic wash with brushes, but perhaps once a year it won’t do too much damage. Once I got it home, I used some quick detail spray to touch up the wash and to remove water spots. After that, it looked as good as new.
$ 12 for this wash is excessively pricey, in my opinion. I would happily spend about $ 7 or $ 8 for a brush car wash of this quality, which is undoubtedly better than the typical gas station car wash. But $ 12. No.

I’ve gone to this Fuller’s twice. The first time this past winter and they did a pretty good job. My 2009 Ford Fusion got the inside/​outside treatment and looked pretty good but they concentrated on the flat surfaces and didn’t get in any of the crevices (cup holders, door handles, etc.).
I went there a few days ago for a Spring cleaning type wash and was sorely dissapointed. I paid for the $ 25 inside/​outside wash and was whisked out of there by the gents toweling off the car. I stopped for gas two miles away and noticed the entire front grill and bumper of my car was actually dirtier than it was when I entered the wash. It was a beautiful sunny day and it appears that soap suds and gunk just got on there and wasn’t washed free. They missed the crevices again and I had to go over the change handles/​cup holders etc. when I got home.
What makes this a 2 instead of a 3 is the customer service. I tried speaking to three different employees in the process and was greeted by strange looks and nonsensical answers. I even tipped the towel guys and when I asked if the floormats were included in the cleaning they just said «more expensive» and tried to close the door.
I’m not going back, I can have my car cleaned better for half the cost just about anywhere else on Ogden.

I thought the Fuller’s had a reputation for good customer service, but I thought wrong.
I was doing some shopping at Micro-​Center down the street, and on my return trip, I decided to pop into Fuller’s and get the immaculate 2008 Silverado washed. Big mistake!
I upgraded to the $ 12 ultimate wash (or whatever nonsensical moniker they’ve assigned to this over-​priced, gimmicky exterior wash), and not only was it the worst wash I’ve ever paid for, but the overly aggressive side brushes forcibly removed about 50% of my molding!
I phoned Fuller’s and asked to speak to the manager Ben Fuller. He, of course, was too busy to be bothered with such trifling matters. I left a message but never received a return call, so I offer this review to unsuspecting pick up owners. In several words; TAKE YOUR TRUCK ELSEWHERE! You’ll thank me. Simoniz in Bolingbrook and Bill’s in Naperville both provide a wonderful wash for less money

Fuller’s recently remodeled the whole process for the car washes. You self pay and then drive through the car wash. Then you have an option. If you paid for the cheap exterior only, you can drive off the lot or use the self-​service vacuums for free. If you paid a bit more for more service, you pull into the non-​doityourself vacuum station and then get out and wait outside or inside. *Are you keeping up with this?* You then wait until someone gets to your car and hand dries the outside and details the inside based on your purchased options.
It’s still the same great Fuller service, just a whole lot more confusing. (–1 point for confusing me) I’ve also been by here for the hand detailing. I would highly recommend if you baby your car. They do a great job.
Remember to tip the guys. They work hard in spite of your opinion of the selection process.