Fuller’s Service Center

I came here a few weeks ago on a Tuesday morning and my expectations were exceeded! I had a brake light on, needed a mileage service for my ML 350 & had ripped my passenger car mirror off the prior month.
The guy who greeted me was super nice. Said they’d take care of everything & come talk to me as they found things out.
Service was oil changed, checked everything & topped off fluids. Said they wouldn’t replace things unless needed, and nothing needed.
He came back a bit later to tell me he got my mirror back on. Which they didn’t charge me for!
Lastly, brake light… They changed it, but cleaned out the whole socket which he said was corroded. And only charged me for the bulb.
Then asked if I had time for a car wash, which I did. Brought my car back & it was beautiful! Rims sparkled, interior clean & free of kid shoe marks and even backup camera clear!
This was a great trip to Fullers! Their service on this visit was awesome & exceeded my expectations!

I gave it one star because there was nothing lower. I work in Hinsdale but live in Joliet and I broke down at my job that’s across the street from them. They charged me $ 85 to tow my vehicle across the street. The vehicle wouldn’t start and the first guy told me it was a timing belt issue and it wasn’t. So they fixed an air conditioning belt and pulley system which had ZERO to do with why it wouldn’t start. I didn’t take it there for an AC issue. They said they couldn’t find any reason why it wouldn’t start and got nearly $ 400 out of me. TheIr communication is also terrible. My car was brought in on a Saturday evening and I was told they wouldn’t look at it until Monday morning. Understandable. I called at 8:30 (they open at 7AM) and they still hadn’t looked at it. I explained that I needed to know ASAP if it could be fixed that day so I could make arrangements for a ride home, motel stay, etc. and left my number (for the third time). I called again around noon. I was told it was being diagnosed and they’d call about 1:30. I explained my situation again and he said he understood and would call me back in a half hour. An hour and a half goes by and no phone call. I called them and the guy said I gave them a wrong number. The number read back to me was no where near the number I left 3 times prior. I asked if the car would be fixed that day and was told, «I’ll try.» Really? «TRY» doesn’t work for a customer who lives nearly an hour away and only has one vehicle!
The only positive thing I have to say is that Owen was very nice, friendly and understanding.

The staff is friendly but holy smokes, the time estimate is awful. I was told 2 hours to get an alternator replaced and it’s now 4 hours later. I would have preferred an overestimate of time instead of this wait.

Fuller’s Car Wash in Hinsdale runs like a well-​oiled machine, and a large part of that is due to the professionalism and care of the owner Luke, who is always there front and center interacting with the customers and his employees. He treats everyone with the utmost respect and addresses any and all concerns with a smile. Even, on a busy Saturday, the same top service was evident at this location. The hand wash is excellent with no details missed and for a great price! They have many loyal customers due to their exceptional service.

Stopped in this morning after a doctor’s appointment in Hinsdale to have my car washed, and I have to admit, I don’t generally frequent Fuller’s. As I was waiting for my car to be dried, it occurred to me to ask the Manager, Luke, if he could look at what I thought might be a scratch in the paint on my barely one month old vehicle. Sure enough it was, and he immediately had one of their detail guys buffing it out! Unbelievable service, and even more amazing, he didn’t ask for one cent extra for that! I believe I have found my new car wash. The guys who worked on my car did a fantastic job by the way; super hard workers!

This is for the CARWASH only.
I had my car detailed and waxed there with one of the packages. (using a coupon which is on their site) They did a fantastic and thorough job. Perhaps it helped that I discussed my options first with Luke who I think made sure it was done well.
One very minor problem: they didn’t remove the windshield stickers I asked them to remove but when I called this morning and asked Luke about how I could, he very nicely offered to remove them if I brought the car in. Great service!

Well managed by the Fuller family and a great customer experience. You can even watch your car go through the cleaning process They have a free under-​carriage wash – just push the button! Also, check their website for coupons.
I have also purchased tires from the tire center. Excellent service on this side of the street as well – and competitive prices.

This is the original Fuller’s Unilocalers! Been here since I was a wee little girl. Wally and his family still have it going on. Great service center and they really upped the car wash experience. The original and still the best. The only thing that sux is traffic backing up onto Chicago avenue when the car wash is cranking. That and the fact that OB women that bring their Benz here don’t understand proper manners while waiting in a long line of dirty cars… but I digress. When you finish with your car, hop on across the street for sub at Fontanos.

Been there twice this week with both cars. I go there because they do a good job, but this week was just wrong twice. Twice I paid for the ultimate wash, and twice they forgot to do the inside Matt’s and wheels. Whether right or wrong, they shouldn’t make you feel like you made the mistake. If I am going to go there, I am not going for the low option.

Best car service place I have ever been too!
Professional. A place that truly defines customer service!
Ever car place Ive ever been too has tried to take advantage of me because I am a young women.
This business is clean, professional and caring. They literary used the phrase «whatever you need, we’re here to help»

Great place for a Carwash, thanks Luke for always making sure the service is excellent!

These guys are great and extremely easy to work with and get a hold of. Most of the people talk about the car wash but i was recommended there by a friend because my check engine light was on. The mechanic that works on your car personally talks out all the problems with you. Collin and his team try their best to make your car in tip top shape and even offer to leave it for longer so that they can take it for test drives and make sure everything is perfect before it is returned to you. Trustworthy mechanics are hard to come by now a days but these guys are the real deal!!!

Fuller’s does a great job, everything shines, the guys are very helpful and friendly and the waiting area is pleasant. I go no where else.

Their guys do a good job with the car washes, even if their car wash packages seem a tad too pricey. But service has been consistently good and the folks are always friendly. I could really do without the big screen broadcasting Fox News Channel at the waiting area whenever I’m there, though.

For a mass production shop doing a basic car wash, this place is as good as it gets. I drive a ways to go there and pass other car washes along the way. They a very consistent, often really crowded on weekends, recent trip there service was great! Hey who picks out the hats, is it grandma fuller?

LOVE this place. professional. affordable.
excellent customer service!

What can I say… This is Hinsdale, and its owned by the Fuller’s! You get exceptional service and your automobile needs will be taken care of, whether it be car washes, details, mechanical issues, you can trust the Fuller’s Car Wash and Autobody!

Well needed car wash to get rid of the salt of the winter and these folks know just how to take care of things super fast!
I got the exterior wash and vacuum job and was in and out on a wonderful sunny day in 10 minutes! There were 4 cars ahead of me but they moved along as fast as they could and without cutting corners.
I know that whenever I need a car wash they do a great job and treat my car likes it’s their own so I can’t say I would even consider going anywhere else.

Fuller’s seems pricey. The Ultimate Wash is 29.95 plus an additional 2.00 for SUVs and larger cars. However, they always have a $ 5 off coupon on their website that you can print out. I always get the Ultimate, just because I don’t come that often. The Full Service Wash is 15.95 and that is pretty good too. Essentially the entire outside and inside is cleaned and wiped down, you just don’t get extras like wax, polish, or armor all that comes with the Ultimate. They also now have a $ 5 exterior wash only.
All in all, yes it does seem expensive, but your car really gets a thorough cleaning. The workers are all very nice and diligent. The quality is consistent. And, if you were to try and do it at home, it would be really time consuming and inconvenient. I just bite the bullet and spend the $ 30 every 4 months or so.
Make sure to check their website for coupons to print, and get a punch card. 7 washes and you get 1 free!

Our Saturn vue had the misfortune of being puked in (by our 1 year old) and skunked (our dog versus skunk in the driveway) over the past three days. Fuller did an interior/​exterior detail and it looks and smells great! A bit pricey but good service.