Acme Dry Cleaners

Great prices, get all your stains out, great customer service, they match prices with other cleaners

The customer is the focus here — very good garment cleaning, fast, reasonable prices, and wonderful customer service and interaction. Being called by one’s name is pretty special in retail these days, and that really sets Acme Dry Cleaners apart from other stores.

I found this place when I moved into the area. The staff is really nice and accommodating. I walked away very happy with the job they did, and the price was fair for the area.
If you need a place to go, drop by and say hello.
The only issue I wish was better parking, but they have no control over that.

I have had a great experience with Acme. The owner is very friendly and always delivers on time. They pay attention to minor details like a missing or loose button and fix it. I have had stains on my shirts that my previous cleaners could not remove but Acme removed them in my first visit. Their alterations are reasonably priced. I give them a 5star for service, price, and timely delivery.

I don’t get my clothes dry cleaned, but I take so many items here to get altered. There is a lovely woman who is very sweet, and she does a perfect job every time whether it is taking in coats, dresses, or taking inches off of pants. I buy a lot of clothes at the recycled clothing store, and sometimes I can’t pass up a piece just because it doesn’t fit. At this place, they make the whole process very simple and easy breezy. I would say take whatever you need to get alterations. Conveniently in the Claremont village (well, convenient for me).

My husband and I frequent this area and I needed to find a good cleaners to take my suits and other work clothes to. I am newer to the area and I decided to try out this place and I’m glad I did! My first and only experience thus far was to have 2 pairs of pants hemmed. They were able to do them both in less than 3 days! I was so happy because I needed them quick. I am taking my suits over tomorrow to get cleaned and will expand on this review but so far, so good. Only $ 11.99 to dry clean a suit! This place has made me very happy so far and I have a feeling this will be my regular spot!

When my long trusted dry cleaner retired over twelve years ago; I tried a couple of establishments before a trusted friend/​business woman highly recommended Acme in 2002. She was spot on! The husband’s custom silk suits, my knits, silk blouses, table linens, suede and leather jackets all come back in excellent condition. They are miracle workers on the worse stains.
Alterations and repairs are sent out and take about a week to get back. Acme contracts with exceptional craftsmen. My husband’s favorite cashmere sport coat had a pea sized whole from moth damage that was prominently visible on the shoulder blade; we took it to the tailor who could not restore it. Rekha, at Acme assured us it could be repaired, provided a quote and two weeks later returned it expertly re-​woven. We were thrilled!

Friendly people, great service, no complaints… been going there for two years.

The people working here are nice enough, but I question their competence. They ruined a brand new $ 100 white dress shirt by putting it on a rusty hanger after cleaning it. I pointed this out when I picked up the shirt so they agreed to re-​clean it. When I came back a 2^nd time the shirt still had the rust stains. I gave up at that point.

Ive been coming to this cleaner for about a year now. I have gotten my jeans, my suits and dresses dry cleaned here and so far so good. I love that they are environmentally friendly. Usually have it within 2 – 3 days and they give you a bar code ticket with your name and how many items you are dropping off so there is no error. The hours are great too.

I dropped off a pair of pants that needed patching, and they had some trouble getting the pants back to me when they said they’d be back. More than anything else, I was disappointed that I didn’t receive a phone call letting me know that they would be 3 or 4 days late before I went over on my break to pick them up – especially when it was scheduled to take 5 days in the first place. After finding out that I’d come in and my pants weren’t done, the owner called me and let me know that she would have them ready for me the next day, and they did a good job with the patch. I’m willing to use them again because of the personal customer service and the fact that the work was done well, but I won’t count on them for anything time-​sensitive.

I needed a coat cleaned for an event, and I wasn’t able to drop my coat off to be cleaned until the day before (a friday). The guy working here told me that my coat would be ready by monday, and when he saw the disappointed look on my face, made a call to get my coat done the very next day! I had to drive out to a different location to get it, but it was only about 4 miles away, so not a big deal at all. The guy working there (didn’t catch his name, I’m sorry!) was so helpful and nice, the next time I need something dry cleaned, I will absolutely be back.

This cleaners is awesome! They have great service. The woman who owns the business is very sweet and makes a huge effort to remember the specifics of each customer. I was waiting behind a few others last weekend and she was able to recall which customer had a button missing, which one needed special hangers, and which one required extra attention for stain removal. She is also the parents’ favorite in the village. All of us students love her! Plus we get student discount with FREE pick up and delivery at our colleges.
They are expert stain removers and have taken out those that other cleaners have failed to do so. They do great alterations. It’s a family business so they take good care.
Quick, professional, and environmentally safe! Can’t ask for a better place.

2012 Update: I received a message from someone related to this business, calling me a bitch. After I replied, they deleted their Unilocal account. Just saying.
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LAST UPDATE EVER!!!
As it’s been for the past million weeks, the worker told me my purse would be ready by yesterday. I knew it wouldn’t be, because it was a holiday weekend, but I was SO over it, I didn’t even bother saying anything.
I called AGAIN, and of course, the bag wasn’t ready, because it was a holiday weekend, and I was going to get 5 free articles of clothing to clean, because they somehow figured I’d want to go back to their store…
I hung up and decided to call the Claremont Police to see what my options were. They told me to go talk to the owner first and if nothing worked out, then to call them again, so I went to the store. The owner wasn’t there, so they sent me to the other store on Benson and Arrow. The owner was polite, but he told me leather bags take 3 – 4 weeks to clean, and he didn’t seem to believe me when I told him that his worker told me 2 weeks, which was also reflected on the receipt I got.
After telling him how unprofessional his workers were, he told me the bag was in Huntington Beach (what?!), and that for sure it’d be ready by today, and if it wasn’t, then I could call the police. I understood (my boyfriend did too) that the owner said I’d be getting the purse for free and delivered to my house, but when he called this morning, he wouldn’t be able to deliver it until after 1 pm, so I went in myself.
The bag was a darker color than the original color should have been, but it didn’t look as dirty as it did. The under part of the handles are still dirty though, and then he said he would charge me $ 35! I told him we had understood he said it’d be free, but he gave me attitude when he said no, that the only free thing he had offered were the 5 articles for cleaning, but that I had said no to that… Seriously, why would I want their AWFUL service again? So he lowered the price to $ 30, I paid and left.
If I could give this place –5 stars, I would. They are NOT professional, coordinated, or honest. They don’t clean their own pieces, and they don’t even keep track of their own 3^rd-​party cleaning schedules. They don’t even have the consideration to call when they know they’re doing a bad job.
STAY AWAY.

A wonderful, cheerful, family run business. They did a great job with the suits and dress shirts I gave them. Clothes were ready when they said they would be.

I am a big fan of Acme Cleaners. They do a great job, they are flexible and can have it done quickly if need be, the price is reasonable and they are friendly. They have even delivered for me in a pinch. Keep rocking Acme!

The people here are so nice. The owner and I have struck up quite a few conversations and she is so sweet. She even commented when I hadn’t been in for awhile and asked how things were. As soon as we walk in the staff knows us and gets our record up without asking our name. Note to self: bring in more stuff. :) Acme Dry Cleaners are quick, professional, and have environmentally friendly practices. They also do alterations and fix-​ups like hemming and have competitive prices. Great dry cleaners!