Nordstrom Rack

It’s the day before Christmas Eve and they close at 10pm — I come knocking the locked door at 10:20pm and ask desperately if I can come in to quickly buy a gift card. The worker kindly lets me in 20 mins passed closing time! Thank you for being extra understanding during the holidays!

My wife and I both worked for Nordstrom for quite a few years in our younger days. We were always proud of the tradition of quality merchandise and of course the service. I also understand that the Nordstrom Rack shopping experience will not be the regular Nordstrom shopping experience. That being said this was a Walmart shopping experience and not a very good one at that.
I went there to pick up a few pairs of shoe trees which they were out of. They couldn’t figure out how to check for inventory at another store and after about twenty minutes the young gentleman comes back and said that his manager did some process to finally find the inventory at another store but he still doesn’t know how he did it. Might be a good idea to train your staff on basic stuff like that. Now what was the low point was the lady ringing up and putting our clothes into the shopping bag was not folding them but just stuffing it in the bag. I politely asked her if I could fold them as I don’t like the clothes to be scrunched up in the bag. She responds by saying I don’t really care about them until I wash them.
Uhh what about what your customer cares about? Really disappointed at how bad the service is here. They do have the best deals on shoe trees that’s why I went there but not really thinking of going back there again.
Probably a two star review but for nostalgia it is 3 star.

I hate this store for so many reasons: 1. Staff isn’t friendly 2. Store is crammed with stuff and you can never find anything 3. There is so much merchandise on the floor (everywhere!!!) that it’s just feels dirty!!! 4. The pricing isn’t much of a difference from the regular store — especially if you get something on sale at the Mall!
I would rather go to the Nordstrom store across the street and pay a little extra just for the customer-​service and cleanliness!

Love, Love this place! Nordstrom quality and quality Nordstrom customer service with discounted prices. Shoe selection is over the top! Easy to find essentials as well as something for any occasion. A lot of times items carried are same as the stores. Return policy is no hassle. Shop on!

Did you know that this (and probably all) Nordstrom stores fire their sales associates if they have too many returns over a six week period? They have to make a certain amount of sales each two week pay period and when you return things it counts against them. So you love the store for its liberal return policy, but the minimum wage employees get fired for following store policy: smiling graciously and processing your returns and you never know that you are helping them to get fired. Get this: you get cash in return for items purchased even if you’ve worn them! So next time you buy a new dress for your cousin’s wedding, wear it and then return it, remember that you are helping the person who graciously helped you to lose their job. Also, Nordstrom has a company policy of NEVER providing references for past employees. They probably legally have to confirm the months or years someone worked for them, but will share nothing else, no matter how many glorious reviews the sales associate received or emails or calls from appreciative shoppers. Why not just shop at another store that treats their employees like human beings instead of expendable commodities?

I had the pleasure of being assisted by Denise in the Chanel department. World class service people!!!
The knowledge, presentation and taking the extra step to make my shopping experience better definitely made my day.
Thanks Denise. You’re a star!

For me this place is hit or miss. Sometimes I go in and find everything I’ve ever wanted. Then the next time I find nothing. I do think they need more staff on the floor. Sometimes the check out line is so long its insane!

I’ve been a Nordstrom cardholder forever and have frequented this NR. Lately the customer service has been going downhill and it doesn’t seem like they have any senior staff. Waited for approx. 25 mins while they found someone who supposedly knew how to return a Haute Look purchase. Luckily when he decided to help me, I was able to train him how to do the return. Go figure! Then all I got was attitude instead of a Thank You. This is not what I expect from NR.

Small, small, small handbag section. Compared to the stores in Seattle/​Tukwila in WA, this selection wasn’t the greatest. I only came in for the handbags and wallets. And it’s a little disorganized, it took me a few go around the jewelry to spot the little alcove they had for the wallets/​accessories. The handbags are immediately there when you walk in.
Other than that, their sales associates are great. I asked to check out and this girl didn’t have a mobile, but got one within a couple minutes of finding a free one.

What can I say about this NR… Unbeatable prices, huge selection, friendly atmosphere!!! I’ll be back for sure!!!

My girls are probably the bigger fans than myself. I love the price cut on their favorite brands. Not always organized. And some days the checkout can be a wait. But can’t beat the prices and quality.

great honest values but be prepared to
walk Wayif you don’t find items you may have to come back again to hit that special item.

This occasion at Nordstrom Rack was to help my boyfriend find work clothes. It was fairly busy, but there was always someone attending the fitting rooms and we didn’t have to wait long. He ended up purchasing quite a lot and was happy with what he walked out with.
Good selection in here, and of course, good prices!

Now that they have the roaming mobile checkouts, the long line goes down really, really fast. The selection is usually pretty good, although it doesn’t rotate over as often as I’d like. There are better set up Nordstrom Rack stores, but not anywhere close, so this one serves its purpose just fine.

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We go there a few times a year and this last weekend I scored a great pair of shoes that ended up on sale! 35 bucks for all leather shoes.
We will be going there for school shopping too. A great place to get a whole outfit for children.

Probably the best thing in the Clackamas Promenade, across the street from the Clackamas Town Center. Between this place and the Woodburn outlets, I am able to buy at least 85% of what I wear.
For clothing and shoes, the Nordstrom Rack has some good bargains to be found. Sometimes, they are outright steals. I usually go here for casual sportswear, a variety of shoes, and the occasional suit. I once bought a name brand low-​key window pane type wool gray suit for $ 169! It fetched compliments, too.
It doesn’t get 5 stars because it’s like Costco — the selection is limited. Their sportswear has gotten more garish, shoes are hit and miss, and it can be a zoo, with long lines which cross half the store on busy weekends, but move fast enough. I find that the best buys here are suits, jackets, and complementary apparel, whereas at the Men’s Wearhouse, in the same center, a salesperson will tend to follow you around, trying to accessorize you. That doesn’t work for me.
Ha — I haven’t set food inside a REAL Nordstrom in at least a decade.

Walking through PDX and my wheel breaks on my carry on. Great! So, instead of going to the white trash disaster that is Ross or TJ Maxx, I went to the semi-​white trash disaster that is Nordstrom Rack.
Why must every one of these types of stores look like a tornado just went through it? Is that part of the experience, because I’m not a fan. On a positive note, I was able to find a good replacement carry-​on bag at a decent price, which always makes me happy. Too bad I had to do the backstroke through piles of clothes to get there.
I expected the Nordstrom name to carry a little bit of weight, stepping up their game over a Ross or TJ Maxx. Sadly, this location seems to be copying the competition. That is highly NOT recommended.

Well, here I am reviewing a clothing store, wtf self. You see I’m not fashionable in the sense that I usually dress thinking «I sure hope am not making major fashion faux paus». I was raised with four brothers you see, so after my mother got tired of dressing me like a barbie doll, I was on my own for fashion choices. Oy.
Anyway, I’d never been to drawn to NR because I am also an epic cheapskate regarding clothes. Seriously, $ 30 is about all I can take. Last time I stepped into a Nordstrom’s proper I almost feinted from the prices and irritated my friends by pointing out all the absurdity of prices «WHY IS THIS T-​SHIRT $ 35?! IT IS A T-​SHIRT. HOW MUCH FOR THOSE JEANS!!!»
But Groupon, my beloved Groupon, you sucked me in here with your offer. And I figured maybe I outta grow up and buy slightly more pricey jeans that actually last me a bit. So I checked out all 3 locations — Beaverton, Downtown and here. While the Beaverton store is bigger, I couldn’t find my size. The downtown store well… I may be suffering from PTSD from that debacle. So I went here last night in one last attempt.
Hallelujah! I have finally found a pair of straight leg, well fitting jeans that were not jeggings (another WTF trend). While this is probably the smallest store, I can still find what I need quickly.
BUT — this is what I came to write the review about — the checkout speed. Once I was done with my lil’ celebration of finally finding jeans — my heart dropped when I saw the line of 30+ people. But you know what? The line moved swiftly and though I was expecting to be greeted with a surly, overworked cashier nearing the end of their day, there was no such thing. Not only was my cashier super friendly, I could hear all the other ones too and no one showed one sign of crankiness. THUS, I love this store.

You’re never going to catch me shelling out $ 200 for a pair of jeans. Unless they are magical jeans that grant me endless wishes, lifelong prosperity and the promise that I’ll always, always look gorgeous wearing them… Never. Gonna. Happen. But will I try them on? Oh, yeah, of course.
The problem with shopping at places that have fancy brands and occasionally-​experimental styles is the sales staff. Even though I deal with sales reps on a regular basis professionally, I can’t — on a personal level — handle overbearing salespeople. Or pretty much overbearing any-​kind of people. I have been known to walk briskly out of an establishment upon merely sensing a sales approach. I am getting a little bit upset just thinking about it right now.
So the Rack. It has all of the brands you wondered about when overhearing the 20somethings’ conversations at work, or when cruising those fashion blogs, or when idly flipping through those magazines at your gay best friend’s house… but you don’t have to interact with anyone. You can caress the fabrics all you want, you can imagine any combination of terrycloth onesie and blue satin high heel, without anyone breathing down your neck or asking if they can start a room for you and is everything OK can I help you (help you, help you)???
You can try on every whim at your leisure, and sometimes even find some whims you can’t live without, because (oh right!) you can probably actually afford things. I can’t even talk about the 5 sets of shortalls in my wardrobe that started as a joke. But I can talk about how much I love the Nordstrom Rack. And I will. And I did.