Lei Ding, MD, PHD

If I could give this place zero stars, I would.
For starters, if you make an appointment, you may want to confirm, because it isn’t for certain that they have you down. This happened to me twice, which was extremely frustrating because I was leaving the country soon and had time-​sensitive prescriptions and tests that needed to be dealt with. Even with confirmed appointments, you will definitely have to wait. I usually spent half hour in the waiting room, and then another half hour in the smaller examination room, depending on how backed up they were.
Dr Lei Ding has a cold bedside manner. She isn’t the most empathetic doctor, nor the most helpful. I honestly only chose her because I needed to refill a prescription that was initially written out for me in northern California, and I was leaving the country for a year. I spoke to all the necessary parties (insurance company, medicine distributor, etc.) and all Dr Lei Ding and her staff needed to do was simply call a number to confirm everything. Needless to say, that didnt happen, and I’m having to sort my meds situation out while overseas. If I knew it would be this difficult to have my needs met, I definitely would have left for another doctor ages ago.

Dr. Ding really does care for, and remembers her patients. When I came to the clinic months later, she asked me how I was doing for a condition that was completely unrelated to the one I was currently seeking treatment for. I am glad that patients aren’t just faces to her! Not only did I have a good experience at this clinic, she also showed personal concern for my mom after she came out of surgery. Great doc!
Also the staff are friendly and the nurses give painless shots!!!

If I could give 0 stars, I would. Dr. Lei Ding has terrible bedside manner. I get that being a doctor gets tough and you get jaded over the years, but that’s no excuse to show so much lack of compassion. Every time I’m there, it seems like she’s barely even listening and it makes me feel like I’m a waste of her precious time.
In addition, she’s extremely condescending. I remember I once asked her for a referral to a dermatologist because that’s how you get a dermatologist… from a referral. And she basically said I was stupid and that I can just open up a phone book and look one up. I know that’s not how it works. I’ve called a dermatology office once and they said I needed a referral. My uncle who is a physician also said my PMD was supposed to give me one.
And I also feel like she’s two-​faced. Once she sees her Chinese patients, she acts fake and happy and respectful so I also found that unfair. A little racism there imo.
Basically she’s a sad excuse for a doctor. She’s everything a doctor shouldn’t be, personality wise. After those few visits I had, I’m glad I left to a much more compassionate, courteous physician who actually asks how I’m doing and shows concern for me.
So my actual rating for Ding is: ⁰⁄₁₀. Would not recommend. Unless you speak Chinese.

Have been with Dr. Ding for many years. Love how much time she spends with her patients. I know to make an appointment and get seen accordingly. The staff is great and friendly. Will be coming here for years to come.

Love coming here. The staff and doctor are always really nice and professional. Been a patient for years and I have always been satisfied.

Do not risk your health or waste your time here. As someone said in their review, I wish there’s a zero rating.
Due to my insurance change, I found out the last minute that my previous primary care physician is not in the covered network. It was time for my annual check-​up and I needed to find a female doctor.
Going to Lei Ding was an «eye-​opening» experience. First, they make you wait in the lobby area, with an empty stomach, despite having an appointment. When they finally horde you in, you realize that you are among another group of people waiting to be seen. On top of that, you have to discuss why you are there with the nurse, in front of many pairs of open ears. This is the step where they put everything in the system. And don’t be surprised that something as simple as asking the doctor for a specialist referral may cost you money. Around here, money is the key to see the doctor.
When you finally see the doctor, she made sure her time on you is well budgeted.
If all I’ve experienced only causes inconvenience for a patient, what’s worse is the incompetent people that they have in their office. One person called to tell me that I needed follow-​up tests. Yet, the information that was conveyed by her was totally wrong. This caused more time spent on more tests. Furthermore, the doctor’s office only served as a middle person that passed on the info from the tests, which also delayed the process. After months of agonizing over the «possible» health issue, I finally found capable people that cared enough to hold my hands and see through the process. Thank goodness, the possible health issue turned out to be a non-​issue. Had there been aggressive conditions, proper treatment could have been delayed.
Oh, did I mention that the facilities/​specialists that they refer to suck?
I don’t know about you, I know whom not to risk my health/​life with.

I’m experiencing a very hard time to waiting here. It’s been over 1.5 hrs for regular female check up.

I’m surprised of some of the reviews even from people that for what it seems never even been there.,
But as far as my experience goes I find out that it’s better to make an appointment than just walk in which you can do by the way, like if you’re really sick but if you do sometimes u have to wait for a while, as far as I know they speak Spanish, English & Chinese, the ladies at the desk are nice, polite, & helpful, every time I go their smiling, & the doctor is very nice also she answer all my questions, I like going to this office better than my previous doctor he was an older person & he was a bit rude some times & I didn’t feel like he was very concerned about my health, but since I go to Dr ding, I no longer have that issue she does seems concerned & makes sure I understand if there is any issues with my health.

loong wait time, did not find my appointment nor file despite calling and confirming appt on the phone. staff is ehh.

This is our 1^st visit. Dr. Ding was very knowledgeable, patient, and professional in handling my mother’s visit. We feel she can be trusted. The nurses were professional also. The waiting time was reasonably shorter than expected. The place is tidy. We shall return.

I was very disappointed to went to see this doctor, I go to see her because she is the only female doctor around where I live. I went to see her for a female problem, I told her I been having the same issues since the last time I went to see her (couple months back), but she doesn’t think I have infection even though I told her i have burning pains, she was giving me an attitude, it seem like if you go back to her the second time for the same problems, she is not happy, it’s obvious I went back again because I still have the same problem or else I wouldn’t wait at least an hour to see her. At the end my problems didn’t get solve and ending up getting a bad attitude from her. Now days it’s really hard to find a good doctor even for me (a health care professional).

I agreed with Stacey T 120%. every time I took my kids there, the wait was always more than an hour, even with an appointment. The Dr. only came in to see them for about 2 mins. She is arrogant, inpatient, the worst doctor we ever seen.

I wish I can give a zero star. I was searching for a family doc, she’s not a good doc. Her knowledge on health care for patients is very basic. Her staff are really really not nice… There are many other family doc around the area, save ur time and money go w someone else.

If there is zero star I would rate here. The older nurse has no manner and treat patient like rats. A sick patient deserve a little more patient from the nurse. Dr should be giving lesson to her staff or her reputation is going downhill.

If your a walk-​in patient, be prepared to wait over an hour. I arrived at 9:18am and went inside at 10:30am, finally saw the doc at 11am for less than 5mins.

I’m surprised by some of the negative reviews of this place. I’ve been to Dr. Ding’s 3 times or so within the last 3 years, each time for a different issue, and she’s been nothing but attentive. An all-​around family doctor, she is knowledgeable in many fields of health, whether it be allergies, skin issues, heart problems, etc. I’ve never felt that she was trying to rush me or get me out the door. She listens to what I have to say and gives me her feedback and thoughts from her years of experience. She also has good referrals to other doctors should you have more specific concerns.
I believe there was some remodeling done between my last and most current visit, so the clinic is even more clean and welcoming. I noticed this place now uses a computerized patient file system, which I noticed at another doctor’s place whom I visited a few months back. This is great because your information is now in a convenient system that Dr. Ding or her staff can access, edit, and update at any time.
The staff here is very courteous and warm, and answer any questions you have.
Dr. Ding is a family doctor/​general doctor I recommend for any health concerns.

My daughters saw Dr. Ding for 2 years for annual check-​up. The first time, she was nice and asked a lot of information about their schools. In the subsequent visits, she was impatient and very business-​only. My daughters said they were talking to someone who didn’t care about them. The worst part is that during the last visit, the nurse didn’t check if the lab was covers by my insurance and sent the blood work to their business partners who wasn’t in my insurance network. The bill was very big. I protested and the office manager agreed to fix it and pay the difference. The lab took 11 months to send us the bill which is bigger than a lab within the network. I went back to Dr Ding’s office and spoke with the office manger. She told me that I have to pay for it. I reminded her that she agreed to pay the difference. She completely changed the story and denied it. Why should I paid for their mistake? She insisted the that lab was the only one they worked. We all know this isn’t true because they sent my other daughter’s blood work to a lab within the network. I then asked to speak to Dr. Ding and was told she was busy and wouldn’t take care of this type of issue. I called again to talk to Dr. Ding and never heard from her. I ended up paying a bigger bill for this office’s mistake.
I chose another doctor for my daughters.
Stay away from this Doctor who doesn’t care about her patients.

Went to Dr Ding because I wanted an annual check-​up. Office is ok but Dr. Ding is kind of rude or maybe it was a bad day for her. I will say one thing though, I almost wanted to file a complaint because the «nurse» could not take a blood sample correctly. My veins are easy to find and no other real nurse had to try more than once to draw blood. Like the other reviewer, I had a HUGE bruise! I don’t normally write negative reviews but this time it is just too bad of an experience not to warn others.

Dr. Ding has been my family doctor since 2004. She is very sweet, caring and knowledgeable. Her staff, Maria and other nurses are very professional and attentive. After being her patient for a couple years, my parents, uncle and other relatives took my recommendation and all changed their family doctor to Dr. Ding. They are also very pleased with her professional care. Dr. Ding has a lot patients coming in and out of her clinic every day. My mom once told me that she was impressed how organized and clean her clinic is.
I decided to write a review on her because of a recent incident. I am a wedding planner. I had a urine infection and a very bad abdominal pain on Sunday, October 10. On that day, I had to work on 2 weddings. So I couldn’t take a day off. I took some pain relieve and went straight to work. I went to Dr. Ding’s office the next day which was the Columbus Day. Luckily, her clinic was open for half day. (Most clinics were closed on that day.) I called the office at 11:30 AM and asked her to wait for me. She did. She treated me carefully and took another urine sample. 2 days later, she called me personally and told me I have blood in my urine and need to return to the clinic for more tests. We spent a good 15 minutes on the phone going over some details and possible outcome. I found her really concern about my health and current condition. Unlike my previous family doctor who didn’t even remember me ever time I visited his clinic (and I got sick often).
Dr. Ding also remembers my parents health condition too. On and off, she will remind me to check on my parents to ensure they do their physical checkups regularly and taking their meds.
I highly recommend Dr. Lei Ding to everyone.

I don’t know what the previous reviewer meant is «dirty» and its like a warehouse. Totally not true. Each room is clean. I have been seeing Dr. Ding for at least 4 years and I feel comfortable with her.
I have HMO insurance. I see her about 2 – 3 times a year. She listens and ask the symptoms. Yes, sometimes she does get a little impatience but tell me which doctor doesn’t?! After all, they are humans too. They get bad days too. She is very friendly to elders.
First of alll, going to a doctor office, patient needs to have a concept that you can’t get ALL your health problems taken care in 1 visit. Doctor has other patients to see, and is too much to diagnose listening to ALL your health problems.
Doctor usually only fix 2 – 3 problems that you have and that she feels is urgent to take care of at the moment of your visit. If you have more problems, then probably break up into 2 visits.
I have been working in health field and I understand how frustruating it can get when patient comes in with 10s problems and ask you to fix all of them and get as many referrals as they can. It’s just doens’t work that way.