Khol’s

Not happy.
I’m not a fan of Khol’s products and prices, but I’ve never had poor customer service before this visit at this location. I usually only shop there with my mom, who is like one of those crazy Khol’s cash ladies from the commercials, buying hundreds of dollars worth of clothes and paying $ 30. But today I was lured in by the $ 10 off a $ 10 or more purchase coupon that arrived in the mail. I am sucker for «free» money with which to shop.
My husband and I spent significant time wandering the store, trying to find something worth buying. We browsed men’s jeans, women’s clearance, intimates and browsed the home section twice. Although we saw many employees, not one even so much as smiled at us. The workers in the dressing room didn’t even say a peep to me.
And the bra section was a mess — way too many bras packed onto the poles, some even hidden behind large signs. After the bras I tried on didn’t fit, I didn’t even try to look for a different size because the frustration wasn’t worth it.
When we finally settled on a a memory foam bath mat for our new home, it didn’t ring up as the price the sign had shown. I should know, I checked it three times just to make sure I had the right price with the right size. I brought this up to the cashier, but she just sort of shrugged it off. Now, I admit I didn’t push it because by this time I just needed to get out of the store. It was warm and my head hurt from the nauseating teeny-​bopper pop they were playing.
But I was pretty surprised the cashier didn’t even offer to have someone check on the price, or apologize, or have one friendly word to me. But after taking the Khol’s survey, it seems like she didn’t do a lot of things she was supposed to.
Apparently I «saved» $ 34, but that’s only because the price was so ridiculously high to begin with. What a joke.