Perfect Touch Grooming

I found a little shih tzu on the street that needed some serious TLC. Probably hadn’t had a haircut in a year and a half. Priscilla took great care of him and he looks like a real dog again.

Based on the stellar report of my neighbor who just took her spirited young dog to be groomed at Perfect Touch, that is where I will be headed for my Quincy’s next groom. The price she was charged is standard for this area, the location is convenient, and she felt that Priscilla sincerely cares about each dog she grooms. What else is there to want for your pooch?

Had an appointment at 10:00 (when they open) and arrive to find a «wen’t to lunch sign» on the window. Waited until 10:20 and they never showed. If they don’t put the effort into keeping appointments, i’d hate to see the effort they put into grooming my dog.

Best Feature: Phenomenal service, gorgeous grooming
Worst Feature: —
Just a quick update — we’ve taken our pup to Priscilla several times now and I’d have to say she is nothing but spectacular. Most importantly, the grooming job: AMAZING. I always give her a few preferences and requests and she fulfills them every time. She does a great job with our Duncan and he looks great from head to toe.
The last time I called to bring him in, I had some issues come up and ended up rescheduling. She was more than accommodating — always remained friendly no matter when I was calling and kept me updated on our dog Duncan’s progress. She even let us know when she realized it would take longer than originally estimated and let us know why. I greatly appreciate that kind of transparency and communication and her flexibility and patience are appreciated.
She even took time to thank us for bringing our dog in, making us feel very valued as clients and I really trust her to care for our dog and do a wonderful job every time. Even though we recently moved and aren’t as close as we originally were, I’ll definitely continue bringing him back in to Perfect Touch simply because the service is great + we’re glad to have a safe, healthy environment for our dog to be groomed.

I decided to check out Perfect Touch when a friend referred this business. I have never taken my dog to the groomers but I have been extremely busy and he needed a good bath and toenail clipping. When I arrived I noticed there was some remodeling going on. It didn’t bother me to much and the owner Priscilla let me come back to see all the work she had been doing. She made me feel very comfortable leaving my dog there. She told me it would be about an hour to do the nails and give him a bath. I got tied up running errands and called Priscilla to let her know. She told me that it was not a problem and that she would be more than happy to keep my little guy so I didn’t have to rush. She also asked if I wanted him groomed. She told me it would not be an extra charge, so I agreed. When I finally returned my little guy was in the new play area she had built with her two dogs. My little man was so happy playing around, and looked so good. I am so happy my friend referred her to me. I will now be a regular customer in her shop. She is now even offering doggy day care which I will be dropping my dog off to be apart of. I can not say enough good things about this business and the owner.

This place was fairly close to my house, so I took my 4 month old pup there. When I arrived, there was construction going on, which is fine, but it was slightly dusty. I cautiously dropped him off and was told he would be ready in 45 minutes. When I came to pick him up, he seemed happy to see me, and the groomer said he was great. When we got in the car, I looked at his nails and they were not smooth or even. My pup is a handful, but I feel that as a professional groomer this is something she could have dealt with.