Great customer service. It’s been outstanding every time I’ve been in there.
Mike W.
Classificação do local: 5 Brooklyn, NY
I’ve used Mr Tuxedo for years. Most recently I was invited to a black tie fundraiser in NYC — but totally forgot about it until 3 days before. Being from NYC, every local place here, particularly Men’s Wearhouse wanted to charge me extra for the quick turnaround, along with charging me for stuff I didn’t need — like the shirt, studs, etc. It was honestly too painful and driving me nuts So, I decided on a total chance to call Mr Tuxedo in Cincinnati and see if they could bail me out. The manager(Sean) was incredibly nice, took my measurements and was able to FedEx me the suit overnight. No extra fee beyond the shipping. He even included two jackets to make sure the fitting was correct. Oh, and he was like«we trust you to get it back to us in a week». Incredible. There aren’t many businesses willing to go out of their way like that.
Rafael C.
Classificação do local: 5 Cincinnati, OH
Extremely attentive and detail-oriented people. The gentlemen that attended me was very friendly and helpful. Great prices for students.
Chris C.
Classificação do local: 5 St Paul, MN
I was in from out of town on a Saturday morning and found out that I needed a tuxedo that night. I called, and they saved the day. The owner brought in his tailor on a Saturday and they set me up on the spot. The tux looked great! They even picked up the tuxedo at my hotel Monday morning(I had to leave on Sunday). Superior personal service and a great price to boot. If you are in Cincinnati and need a tux– Mr. Tuxedo is the place to go!