Kroger

There is no avoiding this Kroger since it is our local Kroger. Thus it’s pointless to act like my experiences here are so egregious that I’ll swear off of it forever and drive further distances or shop at smaller/​grosser locations as an act of fist-​shaking defiance.
But this Kroger. The shopping experiences here vary from positively dreadful to pleasantly carefree. It also varies dramatically by department.
Departments with good employees and/​or management (the two CAN be mutually exclusive, you see):
1. Sushi people — always nice and bubbly.
2. Produce people — they always ask if they can help you find anything.
3. Cheese people — so helpful and knowledgeable. The only things I know about cheese is that it’s fatty and I like melting it on everything, so I get surprisingly helpful insight from this staff on putting together a fairly respectable cheese platter to serve to non-​relatives.
4. Pastry ladies — they’ve always been nice and seem really excited about their sugary concoctions. They’ll occasionally slip the kiddo a freebie (and if that gets anyone in trouble, then this location gets another star subtracted).
5. Meat department — these guys must hang out with the produce after-​hours, because they always ask if they can help you find anything. They may hang out with the pastry ladies too, because they get very passionate about the quality of their product.
6. U-​Scan attendants — There’s a U-​Scan girl there with glasses who is incredibly nice and I always feel a sense of loss when I don’t see her working. There’s an older guy there who is so eager to help and enthusiastic that it’s borderline heart-​warming. There’s also a red-​haired woman who gets sh*t done, bless her.
Departments with horrible employees AND management (the two are NOT mutually exclusive):
1. Pharmacy. Ohmygod this Pharmacy, so bad. They always look OVER-​staffed and OVERwhelmed. At any hour and any day. They have what looks like 10 – 20 employees per shift running around looking harried and frustrated and mad and freaked out. And seriously, please update my address info already. It’s a damned circular dance each time when they look awestruck that my address hasn’t been changed FROM MY PARENTS’ address when I was a DEPENDENT. They get my last name wrong and always say, um, are you sure you’re in our system? Yes, most definitely I am. My last name starts with an ‘S’, not an ‘F’. My favorite is when I had a tech scream at me in their drive-​thru at 7AM: «Do you know how many orders we fill daily? Like 10,000! We’re not supposed to know how long your wait time is for us to find your RX that our automated system called and left you a voice message that it was ready for pick-​up a day ago!» And let’s not get started on their «automated system» that only likes to arbitrarily update me when my RX is ready, so I still have to call and check. I’ve transferred all but one of family’s prescriptions to a CVS, because CVS is painless and fast, their notification system is rockstar (text and email reminders to refill and pick-​up), and these particular prescriptions are FREE at CVS! (Let’s just say this adds up to $ 50/​monthly in savings).
2. Checkout. Checkout is painful. Because the U-​Scan attendants are usually very competent, and my bagging/​scanning/​memory retention for the four-​digit produce numbers are FTW, 90% of the time I opt for U-​Scan. Sometimes though I’m dog-​tired and my grocery load is mountainous, and for the other 10% of the time I go through checkout. And for the next 30 minutes I hate myself for that decision. Torn bags. Squashed bread. Angrily bruised bananas. A level of slow that takes all the grace of Oprah for me to avoid screaming «I JUST WANNA GET HOME FOR THE LOVE OF ALL THAT IS HOLY AND GOOD IT IS9PMONAWORKDAYANDISTILLHAVEWORKTODOANDSCHOOLLUNCH­TOPACK!» And I know the process is inexcusably slow and tedious since I was your smiling u-​scan attendant/​checkout girl for all four years of undergrad at my university’s campus Kroger (whilst sneaking peaks at my homework assignments or covertly reading. We all did it, it’s fine).
3. Their point system. It isn’t a department, but it’s still faulty. I watch our balance like a hawk and sometimes we aren’t credited for the amount that we should have. Most recently, my spouse was told that he had won 500 points when he checked out roses for me (awwww). I fueled up up last night and there was no record of these points, just the 300 points from the groceries I had just purchased.
Rant over. And I forgot fresh cilantro, which unfortunately I can’t pick up at the Walgreens near my work, so I will have to stop here :(

Most amazing Kroger ever! They have Starbucks, so that’s all I need to put in this review. lol Big spacious, futuristic, beautiful, convenient, friendly, Homey feeling, Beautiful deli area, everything looks so perfect and the atmosphere is so happy. I’d recommend even coming here if you were upset about something, grabbing a Starbucks and walking around; Kroger has turned into quite the little happy multi convenience grocery store while maintaining to keep consumer cost down, love it!.

I hate shopping at Kroger. I really do. This Kroger has a lot of things. This is one of the best Kroger stores, of course, because it’s in a white, affluent area. I hate shopping at Kroger because of the way they send rotting, old produce to poor areas. I used to live in Price Hill. Produce from the local Kroger store would consistently spoil in a day because it was so old. They make money off poor people by selling them half rotten produce. Those are people who can’t afford to go back to buy another bag of apples. That’s how Kroger does business. I think it’s appropriate to not shop at their nice stores because of how they do business in poor areas.

Best grocery around! This store was one of the first «big ones» that has everything from milk to diamond jewelry! We have 4 within a couple miles of us and this is the one we always frequent!

I went to the fuel center there. After a full tank of gas, a day later and a tow to the dealer… apparently I got a tank full of watered down gas. Kroger plus card didn’t save me anything this time and is costing me big. The grocery store rocks though!

While this Kroger is large and has come nice add-​on items (Sushi, Chippery, etc…) they seem to always be taking the items I enjoy off of the shelf after months of offering it. This is very aggravating as I know have to go to the Mt Washington Kroger in order to get the items I cannot find here. Maybe they are simply trying to offer too much outside of the food and it takes away from the food variety.
Produce in general is not very good. Watch out for mold on the strawberry’s and bad veggies. I will often drive to eastgate to go to Meijer and Sams just to bypass this Kroger. There really are no other options for groceries in Anderson other than Kroger I am surprised at all of the positive reviews. I would and do go out of my way to shop elsewhere.

KROGER CUSTOMER SERVICE PHONE is the subject of this review. The web site was not working — my gf was trying to get coupons and it was flaking out. So when calling, the woman on the phone was kind of rude — talking over my GF. She was asking questions and then talking over the answer — interrupting. She did finally check herself once my gf explained that they can’t both be talking at the same time. My gf has a spanish accent, and I wonder if it had been me with my male voice and lack of accent would have gotten more respect. I would hate to think that but I know it happens. Sorry, just projecting a little… I’m still a big Kroger STORE fan.

I mean, you can’t go wrong. This is like a super-​Kroger on steroids! Grocery store aside, there’s huge deli, catering, floral, café, wine/​liquor departments and an in house jewelry store to boot! It’s comparable to Wegmans (east coast peeps!) meets downscaled costco without the wholesale pricing… amazeballs! Costs are comparable to giant/​meijer and the space is beyond generous. Only downside is the layout of the store and organization of aisles makes no sense to me… and is seems to change every time I’m in there. Plus it’s crowded at peak times. Major bonus is the Friday night wine tastings for 50cents! Awesomeness!

Outstanding location, fresh ingredients, chef inspired recipes, this Kroger makes you want to be a better cook. Meat and Seafood Dept. are top notch as are the Bakery and Produce departments. Thank you Chef Ray for your help and inspiration! Campground dinners are now gourmet masterpieces not just burgers and hotdogs.

What a supermarket! I’m not used to these mega-​markets that have everything. My kid love the mini shopping cart. Let it be said that if you need to goto a supermarket in Cincy, you pretty much have Kroger’s and nothing else. Prices, selection and variety were great!

This one is a difficult one for me… on one hand, I love the produce section of this Kroger, most of the time you can find a great selection of organic produce, a great hot bar and warm food section, a bakery that looks fantastic… and if you have the urge, hit up the in house Starbucks to snag a latte before hitting up the in house jewelry store. Seriously, if I was buying a diamond necklace I’d go to Kroger, right?
Downside? Weekends. And daily from 5−7pm…seriously it’s miserable to park, dodge the other parking lot vulchers (and I mean vulchers, they’ll run you down or cut you off… but really it’s not Kroger’s fault that people are that way, so no downgrade on Kroger’s for that!). It’s simply too busy for my taste during those times, but otherwise it’s full well worth the stop to accomplish the grocery list here, they’ll likely have what you want, and most generally have short checkout lines to boot! (even busy days the lines aren’t *too* crazy!)

This Kroger is a bit on the uppity side, but what can you expect of an Anderson business? They do have a larger selection then their smaller stores, but there is a such thing as too much.
I’ve only experienced good service from cashiers on their 3^rd shift. Usually it is a cashier named Mike who is trying to run the self check out and his own lane and does a great job of it. During the evening hours you can find high school kids who are too busy talking to each other and can’t be bothered. It’s always nice when you have to tell your bagger thank you and the 16 year old gal can’t be bothered to look at you and say «you’re welcome».
It’s hard shopping at night because their 3^rd shift blocks aisles with skids. I understand they need to be stocked, but how about putting the skids at the end of the aisles and not blocking whole areas?
The store is large, but that doesn’t always mean fresh. Their produce is better then at Mt. Washington, but you still will find some duds. Their meat selection is larger, but I find fresher at Findley or Beacon.
Kroger as a whole is getting bad about their sales. They use to run $ 10 for $ 10 often and then it became $ 5 for 10 products and then $ 2 now $ 3 later if you buy $ 10. Most of the products are over priced or processed foods. I find going to Biggs/​Remkees to be a better experience and you can find brands that you can not find at Kroger due to Kroger only wanting to sell you their own brand.
What I did like about this store is their cheese section. I do like the Murray fresh cheeses, but you can find better cheese down at Findley for a much cheaper price. However, when I can’t make it down there this is the store to hit up.

This is one of the best Kroger’s in Cincinnati! It’s great to shop here because there is so much under one roof (⁵⁄₃^rd bank, Starbucks, jewelry store, etc). The food is always very fresh and there is a wide selection of fresh meat and produce. It’s a great place to stop for lunch and grab a sandwich made just for you with high quality ingredients, or fill a box at the «chef on the go» station. You could even get sushi and I can’t imagine a fresher way to get sushi than directly at the store that sells the fish! There always seems to be something interesting to sample from merlot cheese to fresh peaches, take a walk around the store and let your taste buds guide you!

Oh, this Kroger will be the death of me. I try to limit myself to going here for when I need a special ingredient, or need to make a special meal. Otherwise I wind up tripling my budget on fun finds like gourmet cheeses, specialty sauces or exotic fruits. I love all the extra amenities, such as Starbucks, Murray’s Cheese, the sushi station, wine bar, and jewelery store. You can pretty much find anything you need here, and if you can’ find it here, Jungle Jim’s would be about your only other option!

I like this Kroger, but the people that stock shelves and walk around seem to be very annoyed when you ask them about… anything. One question actually got «Can’t you read?» as the answer. In a hurry, this place is really inconvenient. One, because no one wants to help you, and two, the sheer size. But I regress, I always find what I need (usually 800 versions of what I need at every price point imaginable) This is a very clean Kroger and has a decent book area and the world’s fastest Starbucks within. Produce section is pretty top notch too. And hey, they occasionally give out free FULL-​SIZE doughnuts near the bakery in one of those ‘free sample’ platters. For all your comprehensive shopping needs, stop by this Kroger!

I have been shopping at Anderson Towne Center Kroger for many years and love the fact that added chefs in the store make my decision making & shopping experience a whole lot easier. On two recent occasions I was pointed in the direction of Chef Ray and immediately felt at ease and comfortable in the conversations we had with dinner decision making. Not only was he able to help me focus on what I needed, he helped me do it all on a budget and even showed me where to find products. I will definitely ask for Chef Ray in the future. He really helped with my annual backyard barbecue, as well. Thanks Chef Ray!

These stores are so cool. I’m used to Publix (which I love) and Winn-​Dixie (which I hate) but this store, especially this Beechmont one, is special. How do you have jewelry store inside? And a Starbucks? AND A SUSHI BAR?! I fell in love instantly. Their pricing kind of parallels what I am used to in Central Florida Publixes so that doesn’t phase me. The people who work here are nice and helpful and I love that there are little sample stands everywhere. You can try different chips and dips, different breads, cheeses, etc. It’s mind blowing!
Haha. Definitely impressed with Kroger. I wish this one in particular was closer to my house. :)

This place almost makes you want to go out grocery shopping. They’ve got tons of freshly made food over on the left side of the store, and all the regular stuff you’d expect throughout. They’ve got 3 kinds of fresh hummus on the salad bar (edamame, garlic, red pepper) and a lot of awesome bread.
If a T-​Rex smashed his way in there he’d probably ignore all the delicious people and grab a cart.

The biggest Kroger ever when it opened, this store is an impressive size. Some of the great things about this location are the Tortillaria and Chippery, where they make fresh tortillas and chips respectively. They also have a great section of freshly made hummus and bean salads. The organic and vegan selections are great as well. This Kroger is not the closest one for me, but it is the one I frequent most often because of its selections.
The only bad part I would say is that because of its popularity it is sometimes out of things, and can get very crowded.

If god shopped at Kroger, he’d probably be shopping at this one. Grocery stores are never anyone’s favorite places to go, but this one is pretty spectacular. I talked with one of the Kroger managers a few months ago, and she mentioned that this is one of the top income grocery stores in the entire country — and I can see why.
A new kind of superstore for Kroger, the Anderson Towne Center store offers experiences above and beyond what most grocery stores can offer. They’ve expanded beyond basic groceries — they’re not a department store like Meijer or Super Wal-​Mart, though the new Newport location comes close — but they do sell books and kitchen items such as microwaves and mixers. There’s also a jewelry store inside.
Grocery list:
eggs
milk
butter
diamonds
KitchenAid mixer
home loan
vaccine shots
doughnuts
Well, probably not — but you could still do all of that here. The real attraction to this store is the deli and produce areas. They’ve partnered with Murray’s cheese store to provide training for employees and offer some of the best cheese selections outside of Findley Market or Jungle Jim’s. They make their own tortillas, doughnuts, potato chips (five different kinds!) and mozzarella cheese fresh on location. There’s a Mediterranean-​themed cold bar, salad bar, hot chef’s bar, cold chef’s bar, dinner area, fresh sandwich shop, tons of artisan breads, pastry shop with chocolate-​dipped everything, a Starbucks, gas station (outside), wine tastings, cooking classes, neighborhood clinic — clearly I could go on and on (and on) but I think you people get the idea. It’s nuts, in that amazing but sprawling American suburbia way.
So if you get hungry while shopping for groceries, get a sandwich, pull out your laptop (free Wi-​Fi!) and sit a spell. Or just go tap on the lobster tanks, I don’t know. But definitely stop in — as grocery stores go, it’s top notch.