The food here is amazing !!! We always get the Habachi and it is amazing ! Ask for Mario he is great! Quality of food is always the same 5 star treatment also! Great place lunch is very cheap with high quality and quantity of food for your money
Cassidy B.
Classificação do local: 5 Eastgate, Cincinnati, OH
I had to change my review because even though the service is still mediocre– they have become a staple in my house! My boyfriend gets the fly shrimp sushi and LOVES it and as always I get the chicken hibachi with the BROWNSAUCE which I have recently learned is ginger sauce. It may be a little pricey but the serving size more than makes up for it.
Stephanie S.
Classificação do local: 1 Cincinnati, OH
I went in with high expectations, but left with a bad taste in my mouth. The food was decent, but my main complaints all stem from the horrible, horrible service I received from ALL employees. Not only did it take our server an eternity to greet our table, refill drinks and do quality checks, but they wore a grimace on their face the entire time. The place was a ghost town, so there wasn’t any excuse for such a lack of hospitality. When my party and I had a major complaint about the food, we asked to speak to a manager. This person must have had no managerial training because I’ve NEVER witnessed such a lack of customer service and communication skills. She was downright rude, unapologetic and accused us of being illiterate because we apparently didn’t read the menu correctly. I will never, ever, ever be back to this place. I’ll be spending my time and money down the street at Koto Japanese Steakhouse, where the prices may be just a hair higher, but you’re paying for what you’re not getting at Fuji Steakhouse, and that is hospitality, good food and a well-rounded and pleasant dining experience. On Fuji Steakhouse, I offer four words: «Pray you, avoid it.»
Elizabeth D.
Classificação do local: 1 Fort Mitchell, KY
Couldn’t believe the lousy service I received from this place! We were celebrating my sister’s birthday and our meals came out at different times. When I had finished my meal, my boyfriend was just getting his. I understand that they were busy, so I let it slide. But, when we discovered that my boyfriend’s dish was not only late but missing scallops, I had to say something. I went to the manager and simply informed her that the scallops were missing out of his dish. She replies by saying to add scallops it costs $ 20. I looked at her confused thinking she might not fully understand what I was talking about. I grabbed a menu and showed her where it said that the dish included scallops. She said that they were updating the menu and that was incorrectly listed. Honestly I was confused at this point. I explained that this meal clearly shows that it includes scallops and she begins to chuckle as if I wasn’t understanding her! She again says that scallops cost more and they haven’t updated the menu. At this point, I’m completely irritated. I said they can not sell a listed item if they plan on cheating the customer. If the waitress would’ve mentioned this when we had ordered, we would’ve made our decision at that point. However, nothing was said. They were going to simply cheat the customer. She reluctantly agrees to throw some scallops in, which were minimal and diced even. Upon receiving the bill, I see how they decided to still charge us the full price as listed on the menu. Unbelievable! I’ve worked in hotels for 10 years and never had I seen such poor customer service. They’ve lost my business and loyalty for something that could’ve easily been prevented.
Jamie S.
Classificação do local: 4 Batavia, OH
We love this place! The food is amazing. You get a lot for your money, especially if you go for lunch.
Glenn C.
Classificação do local: 1 Cincinnati, OH
Made reservations at 7:30. Showed up at 7:30 and saw a ton of people with 7:00PM reservations not seated. They had empty hibachi grills so must have been short help. There were a lot of very unhappy people. We were seated after a short while at a table not at a grill where we had a reservation, but it was obvious we would we waiting awhile. We never saw a waiter or waitress and just walked out. We saw the people beside us had not even received water. This was our first and last time going there. We will stick with Benihana.