CarX Tire & Auto

I went there because of sensor issues. They fixed it. But failed again because of an underlying issue they missed. Ok, went back to pay For that again and have the sensors replaced again. But I got my car back with electrical problems that I never had. Such as a headlight that was stuck on and another headlight that never turned on. And a light on my interior roof that never turned off.
Not sure how you screw up that bad fixing something in the engine, unless you were permanently trying to turn the lgiht off by hacking the system?
I chose this place out of convenience. I regret it. I think I was down about $ 2200 and I had to trade my car in Because of the electrical damage. Avoid.

Manager on duty-​Great (Will). Mechanics-​ehhhh not so much! This place has changed a lot in the past 6 months… for the worse. It was blatantly obvious the mechanics were not exactly into or happy about doing there job proper. Nor did he/​they care to explain to me, or fix the majority of the problems with vehicle.

I went in for a broken oil pan plug and the manager and staff were very knowledgeable and professional. They went above and beyond to solve the problem. My car was in and out within hours and the price was more than fair and reasonable. I highly recommend this Car-​X and will be a lifelong customer! Thank you!

I’ve been trusting my 1998 Escort to the guys at CarX on Smith Road for 9 years, and they are teriffic! They never talk down to me, yet can always explain things so I understand. Once I thought I needed new brakes, as they were squeeking. After checking them out, the manager told me the brakes had ¹⁄₃ of their life left. Honesty is greatly appreciated in car repair people!!! They even subscribe to women’s magazines, so there is something reasonable to read if you don’t use their WiFi. Highly recommended.

These are some of the best guys around; honest men who work with excellence and pride. I’m a preppy 22-​yr-​old girl that could easily be ripped off, but they were very respectful and charged me fairly.

I really like and trust this Car-​X (and trust is a biggie when you know nothing about cars). I’ve had my car fixed there two or three times thus far, and I’m always super happy with the results. This most recent time, I was shocked at how quickly they got the work done, and on a weekend! I’m having trouble remembering the name of the guy who helped me (Tim maybe?), but he was awesome and took a lot of stress out of the situation. I definitely recommend.

I’ve taken my girlfriend’s 2002 Ford Explorer here twice now. Both times they have been very knowledgeable and they have helped us not only by completing the work quickly, but also provided very reasonable pricing. Took the car there today and Tim did a really great job taking care of us. I’ll be taking my own car back there soon to get more work done.

They told my wife that she needed new tires, when they are barely a year old with tons of tread left. Also up sold her on synthetic when she didn’t need it. This is why no one trusts mechanics.

I went to Car X to have some front end troubleshooting done on my 2005 Jeep Wrangler, largely because of the good ratings on Unilocal.
My regular mechanic threw his back out and couldn’t get to me for over a week.
I should have waited.
I was extremely disappointed. $ 900+ later they still haven’t managed to get it right.
Take my advise.
Find a local mechanic that you know and trust. Then stick to him.

Very helpful and knowledgable mechanics.
They give the extra effort to make your life easier. At one point when we had only one car, the store manager gave my wife and I a ride home 2 miles away so we wouldn’t have to wait 4 or so hours for the necessary repairs.
My only complaint is that they have a tendency to under-​quote how long it will take to get something done. It’s never been that big of a deal but they generally take 15 minutes longer per hour.
Still, the best mechanics around!

We’ve been getting our oil changed here for a while now. It’s fast, convenient, and I can do shopping while I wake at the nearby Rookwood.
I also borrowed a 15 year old car, and wanted to change the oil before I returned it. Every old car will likely need something to be fixed, but they only had a few things. When I returned it, my friend’s mechanic noted the same things needed to be fixed. This makes me feel like the people at Car-​X are honest, and didn’t make up repairs to get more money. Anyway, a convenient, easy place to get car repairs and maintenance done.

No one likes having to go to the auto shop. It costs you money and usually you’re just getting something fixed that shouldn’t have broken in the first place. Even so, in Cincinnati, most people need cars and you need to find a trustworthy, convenient & reliable business to help keep your car in the best shape you can. Especially with cars, the old maxim applies: an ounce of prevention is worth a pound of cure.
I’ve used the Norwood Car-​X for over half a decade now having lived and worked in the area for longer thaN that. Though Car-​X is a chain, the managers honestly treat customers as if they are their own personal customers. The manager, John, has been there for many years and remembers many of his customers. They are very accomidating and, in my experience, do not recommend superfluous work. They give honest assessments of what is need and charge fair rates for parts and service.
Most of my service at Car-​X has been in the form of $ 20 or so oil changes. They let you schedule during the week or even do walk-​ins on the weekends. If you are on time, 30 – 45 minutes is the norm which includes oil, filter, fluid fill-​up, tire air check and a general inspection.
Parking is thin in the lot, but the location is really nice. You have an LA Fitness across the street and easy walking distance to Rookwood shopping.
Norwood Car-​X has taken good care of three different cars of mine over the years and I have no doubt they will continue to do so. They are low pressure and honest. If I am not satisfied, they have made it right. They are always willing to personally show you the specific work that needs to be done and will give you a fair price for it. A full recommendation for Norwood/​Hyde Park area auto servicing at affordable prices.