My mom and I went to Aveda for shampoo for her. I walked out of the store with around $ 200 worth of products. The girl who helped us was AWESOME. She really knew a lot about the product(verified by Mom who used to work for Aveda) and she seemed really happy to help us. She DID attempt to up-sell items but it was very polite and not pushy. I am not really a makeup-wearing girl, so she sat me down and showed me mascara and lip color that feels like I’m not wearing anything. I usually feel very intimidated in these kind of settings but the experience was fabulous!