Torrid

This Torrid is only ok. You definitely have to come as just the right time, because the size selection gets picked through pretty quickly. If you have your heart set on a particular clothing item, you’re better off buying it online, unfortunately!
I was not impressed with the level of service I received the last time I was here – the cashier offered to call the Torrid at the Outlet Shoppes for me to see if the dress I wanted was in stock there, which she did… except she called the Norman store and I didn’t learn this until I was at the Outlet Shoppes with some very confused Torrid staff. Confusion was had all around. Couple this scatterbrained-​ness with so-​so selection, I’m probably only coming here if I’m desperate.

I come to this store often when I’m back in town visiting family. I have been to several stores across the country, but this one is the worst. The customer service here is horrendous. I always say I’m going to Unilocal it, but never do. Today I went in and while everyone around me was greeted and told about the current sale, all I got was crickets. I browsed for probably 20 minutes and not one employee spoke a single word to me. I had a few things in mind to buy, but changed my mind with the lack of customer service. I’d rather order them online.

Cute clothes but terrible customer service. The staff spends more time talking to each other than really talking to the customer. I’ve been in three times prior to this visit and the customer service has not changed.
While I hate being hounded by sales people, I don’t even get a «can we help you find anything today?» from the staff AT ALL. It’s a shame that this is happening because this is one of the few stores aimed at just «plus sized“women. It makes me sad that they are like this because some women desperately need help with events and what not but can’t find that help here.

I simply love TORRID! This is now my go to store for all of my clothes. I give up on Lane Bryant as TORRID has the hippest trip in America when it comes to up-​in-​style clothing. The best part: The PRICE! I got more bang out of my dollars there than even at the Avenue and Lane Bryant combined. TORRID is now my new Fashion Bug for Clothes.