Nails by Helen

This place is fast and efficient, but both my mom and I got toenail fungi after several pedis here. I’m sad, because I really liked coming here… quick, great location, seemingly clean and nice personnel.

IF I could put 0 stars I would. This place was awful. Five of us all went in for mani/​Pedi and they sat me on the far end away from everyone else in my group. Gave me ICE cold water in my tub till I said this is too cold could you please warm it up a bit so they did. Then I sat and I sat and NO ONE would come take care of me. The girls kept saying we will get you soon. So as I saw three other walk-​ins not appointment come in and they sat them right away and started working on them. I shook my head and said never again. Told my group I’m leaving. Will never come here again. My group met back up with me afterwards and said they weren’t happy with the job they did. Happy I didn’t waste my money!

I was appalled by the treatment of my friend at this establishment! I would have given my own personal experience about 3.5 stars. However, having to witness my friend be treated so rudely by the nail tech, Vivian, I really think one star is overeating my overall experience. The owners, Tom and Tiffany Nguyen, should really consider some additional customer service training for their nail techs, and/​or letting certain techs go before they allow their business to develop a bad reputation because of their rudeness.
My friend waited patiently for over an hour to see the nail tech that she requested. She sat close to me while I got my pedicure and perused the gel nail colors. When I was seated for my manicure, she was offered a seat at the station next to me. This is where it took a turn for the worse. At this point, she was consistently asked why she wouldn’t just let any tech do her nails. Apparently, some people take offense to a customer wanting a quality outcome. Insert Vivian here!
Vivian’s behavior toward my friend was so rude that her own customer even tried to run interference and started talking to my friend to tell her about some other services the salon had and talking up the salon in general. Vivian could not take any hints and did not hold back her undeserved and unexplainable disdain for my friend. At one point, she even told my friend that if she wanted a good manicure that she should pay the owners to do it so they could overcharge her and my friend would essentially pay for their next vacation.
Unfortunately, this review will probably go unnoticed and no action will be taken. People will undoubtedly continue to go there as this is evident by people continuing to frequent unsanitary nail salons in this city. However, I just want to warn everyone because this experience saddened me for my friend who should have never been treated this way. I am angry at myself for not taking a stand for her against Vivian. Please go here at your own risk.

I had the most horrible experience at Nails by Helen thanks to VIVIAN!!!
She was so rude! She interrupted my conversation and started yelling at me, and told me I was rude…
Well, here’s the story… I wanted my nails painted, but the girls who had previously done my nails was busy. So, I told them I would wait. I was already waiting on my friend to finish her manicure. The nail tech that was working on my friend asked if I wanted someone to paint my nails. I responded by saying, «Sure, I want the best nail tech to paint my nails». Well, Vivian took offense to my comments and said, «You rude! Everybody here good. You want good. You call manager. You can pay for manager to come back from vacation».
Her sweet client tried to smooth things over by telling me about another service called SNS. Vivian’s client even asked Vivian to show me the bottle, but Vivian scrunched her nose and shook her head «No».
So sorry if I struck a cord Vivian. I’m pretty sure people receiving a service would like the best person available. I didn’t mean to make you feel insecure in your ability, but since I wasn’t talking to you, you must have felt guilty.
I wish I didn’t have this experience today. The nail tech I saw previously is really sweet. Unfortunately, I have to find a new nail shop. Despite Vivian being oh so rude, I was really cordial and decided not to say anything to Ms. Vivian. However, I cannot guarantee I will be so nice next time.
Thus, I will be parting ways with Nails by Helen. It is my hope that Nails by Helen part ways with VIVIAN!
P. s. My squad roll deep. If I won’t be back, neither will my squad :)

being a first time guest, I just had the most horrible experience of nail painting history! if I wanted to have uneven, streaky, messy polish I would have asked my baby niece to do my nails for fun instead. came in with my own nail polish color, I could care less if they charged me regular price (which they did), the older lady with glasses took my old dip polish off and ask if its my first time in, then suggested to do shellac or the dip instead, I declined. she took a total of 15 min on me max. yes, taking the dip polish off, the manicure, and the painting in the total of 15 min! she was literally rushing, and didn’t even give me the massage that was supposedly included with the ‘package’. she took me to dry my nails and sat down near the other techs and said in vietnamese that I didn’t tip her. I am vietnamese, so yes, they do talk crap about everyone. and (insert mean name-​calling here) I tip after everything is done not before idiot. ladies, save your time and money and go somewhere else.

I just went to Nails by Helen on a recommendation from a friend. I was completely disappointed by this salon and will not be coming back. I would recommend trying a salon with faster and friendlier service. Not only did I have to wait quite a while to be seen the nail technician was rude. She made me pay and include the tip before the service. In hindsight I should have waited to tip after the service.

Place was super busy for Thursday at 11 am but I’ll take the hustle & bustle as a good sign.
I came for a pedicure & figured I’d pick out my color & wait in the sitting area. I was actually sat in a massage pedicure chair with warm water. I did have to wait on my nail tech, but I appreciated the soak while I waited & read my book.
The staff are really nice. I chose a Deluxe Pedicure for $ 32 & added a hot stone massage for $ 5 — totally worth it. Those warm stones mixed with the lotion & oil rib were soothing.

Went to Helen’s yesterday for a full set and a pedi. One guy who REEKED of cigarette smoke did my fingernails, decent job, very quick. He did not do my polish and sorta gestured to the wall where they have regular polish. I picked a polish and was told to have a seat for my pedi.
I sat in a chair with torn up upholstery, while I was poked and scratched by the «leather» seat, I put my feet in a tub of lukewarm water that had no bubbles and was barely blue. I was asked what kind of pedi did I want, I said The Basic. When the tech asked did I not want hot towels, I knew I was in trouble. So for the 25.00 Basic pedi, I got cold water, dirty instruments, a pea size amount of scrub, cheap smelling lotion, flies buzzing around and a massage done by a tech who was so bad that I, for the first time EVER, told her to stop.
Oh and while I was getting my «pedi» (toenails shaped and polished to the tune of 25.00) another tech came over and turned off my raggedy massage chair so she could polish my nails.
I would NOT recommend this shop. When they say something is Basic, they aren’t kidding!
Oh and three teenaged girls all tried to leave without paying. A tech had to run after them and bring them back in. I guess they all forgot? Or maybe they were as happy with their experience as I was? Or maybe this shop doesn’t attract the best clientele? Watch your purses!

Am I missing something? Put the address in my GPS, took me to the parking lot with Gigi’s cupcakes, and Penang Thai restaurant, but I couldn’t find it? I found Hawaii spa and nails. I drove around the parking lot twice thinking I was going crazy. So I settled and went to the Hawaii spa. Maybe I’m blind?

I only wish I’d found this place sooner!!! I went in today for shellac nails, a pedicure and my eyebrows waxed. Kelly took great care of me! She took her time and made sure everything was perfect, which I can never say enough about when paying for a service. Really though, she was very thorough her attention to detail was impressive and most importantly she listened to me and asked if everything was to my liking. I typically only trust my eyebrows to my hair girl, but was in a pinch so I asked Kelly to do those also and again, she did awesome and listened to exactly what I wanted. Best nail salon experience I’ve had in a long time!

Such a nice salon ! The guy did an awesome job on my pink and white full set with a shellac top coat for only $ 33! And he took his time when they were so busy ! Awesome job and salon ! Got a pedicure a month ago and my French tips still haven’t chipped ! Great quality !

I made an appointment at 3pm. I got to the nail salon around 2:50, all the pedicure chairs were full so I knew this was going to take a while… I was seated at 3:15 and they began my pedicure at 3:20. I waited 30 minutes total… I know it doesn’t sound like a lot but it’s frustrating since I made an appointment.
The manicurist was great though, she finished very quickly and the nail polish was great. She didn’t make too much small talk, she let me just relax. Their seats are very comfortable, they have a large selection of polish and shellac colors. They also have a pretty cool little nail trying station.
None of the employees had aprons on but they had gloves on — which I love! I didn’t see any sanitizing machines out in the open. They also didn’t pull any of the tools out of a sanitizing bag, it worries me… This is on of the biggest reasons for the 3 star rating.
All in all, it wasn’t bad service and they did a great job, my nail polish looks fabulous. It was $ 25 for the basic level pedicure.

I began coming here with my mom and sister a few years ago. It is very, very clean and well-​decorated. It feels like a spa inside! Also, every single person I have had do my nails has been INCREDIBLY friendly. Not only that, but they do an extremely thorough job on my hands and toes. Sometimes I get gel nails, and they do them PERFECTLY. I have found that some places do them a little unevenly. like the gel is thicker on some parts of the nail. But all of the ladies at Nails by Helen pay very close attention to detail and do not rush through their jobs even at very busy times. I love their deluxe pedicures as well… they take their time and it is a spa-​like experience at very reasonable prices. I definitely recommend this place!

This place is nice and open with a lot of seats. They have someone who greets you at the door. Thank goodness for bypassing the awkward ‘look at whoever isn’t busy and ask if there’s time for pedicure’ part. It’s very well ventilated, which is nice if you have a baby. I usually bring mine and this was the one time I didn’t. I was offered a water, which I took, got sat down immediately, and got a pedicure. I can’t remember the name of the woman who did it, but she did awesome. I’ll be returning to this one.

The service was great. I went in around 9:15am asked for a full set and was sat down right away. Eric did my full set and he paid very good attention to detail and was very careful. I was very pleased!

Clean… that’s about it and a complimentary drink other than that not impressed. Mani/pedi…feet still rough… nail painting not any different than what I could have done… She even completely missed part of one toe. Had to come back on hour later for her to repair a fingernail that was missing color. I had not even washed my hands before nail polish was messed up. This was a basic mani/pedi…not good at all. Won’t be back!

I went with my friend yesterday to get a mani-​pedi and brought my 7 month old daughter with us. She started to fuss and cry and the technicians that work there jumped at the chance to help take care of her while I was getting my nails did. So nice!!! She was so comfortable with them that she just hung out with the ladies.
As for my nails, amazing job! I got the shellac on my toes and a French on my nails. The lady did an impeccable job. My friend and I will definitely be back. I’m so happy I found a place after moving here from Los Angeles. First place I went to wasn’t the best and my acrylics literally popped off. From now on I’ll be hitting up this spot and have already recommended it to others.

Awesome place… First mani pedi session in OKC after 5 years in California.
The ladies r very welcoming. Don’t try to oversell their services to u.
I’d recommend anyone looking for a relaxing n clean place.

This is the second nail place I have tried in OKC (first was a groupon disaster) and boy am I glad I did! After reading other Unilocal reviews, I decided to give this place a try and I was not disappointed. Yes, there was a lady with a low cut shirt on. Yes, she was a little rough on my cuticles. But the overall experience was amazing. I had a manicure and pedicure, and I was in heaven. Salt scrub, hot towels, neck shoulder, leg, and foot massages… I will be returning soon.

Helen is my jam! Sister and I had gift certificates, so we ventured up north for deluxe pedis and gel manis. This place has everything on my list when it comes to nail joints: super clean, nice and well-​maintained pedi chairs, a TV-​free atmosphere, and most importantly, competent, efficient, friendly staff. Check check check!
We added hot stones to our pedis. I’d never done that before but it was even more relaxing than I would have thought. The pedi lasted almost an hour and felt amazing. I loved all the different scrubs and masks. Jean did my nails and sister had Tran, and they both did an excellent job and were friendly and fun.
But the real surprise was the mani. Many times a gel mani lacks a lot of the good stuff, but Helen must’ve been like, nah, gel mani gets the full fixins! A scrub, massage, paraffin, the works. All in, the total before gift certificates would have been $ 74. And while that’s steep if it’s every two weeks, it’s not bad if it’s just an occasional treat, or if relaxation is more important than saving ten bones. I may dip into my booze budget for more Helen!