I called around every place I could find that sold/repaired electronics trying to get a new 1/8″ plug put on a pair of broken headphones. No one would do it! I called Bill at Great Plains and he said he didn’t normally do things like that but would give it a shot. He didn’t even want to take money for it!(I made him take $ 20.) If you need Altec Lansing speakers manufactured before 2005 fixed or are in the market for a new professional or audiophile system, please give Bill a call. Great Plains epitomizes what good local business should be.