Biltmore Hotel

I wish i could give them no stars. This is what we dealt with… The ceiling caved in. On the bathroom

Booked a two night stay and left after the first night. Should have known with the Hustlers Erotica store across the street that it may be a bit shady. The rooms are very outdated and old, don’t let the website photos fool you. The hotel is a maze and hard to find things. After a 20 min. walk around we found an ice machine that worked; 3^rd machine we tried. Beds are plywood hard. We could hear everything next door and would have rather not. We went to dinner and came back to find 3 police cars in the lot with lights on and walking through the hotel. Could not regulate the room temp. Was cold all night. This hotels allows pets so be ready to deal with barking dogs. The Chisholm Club charges $ 5 cover even if you are a guest and there was no band. The Bombay Club for casual cocktails was nothing but a drunkards bar. This was an upgrade to begin with. I would not recommend this hotel AT ALL!!!

Fun place, TERRIBLE service. Been here multiple times, great atmosphere, rude staff. Seems to me that management is non-​existent.

Worst hotel I have ever stayed at! I had to get 4 different sets of keys and had to have maintenance come fix the lock. Not only did it take maintenance 45mins to get to my room to fix it… They just walked right in without knocking. I pulled the blankets back and there were stains on the sheets… A LOT of stains. Rooms are very outdated. I had a room booked for 3 days and I ended up canceling before the 1^st night was over. I refused to shower there because I was so grossed out by the place.

The worst hotel I have ever stayed at in my humble life. The feel of the hotel is great, maybe someone had a lot of funding money in the 1980s, it is cowboy and horse themed. And everything they have as decoration appears to be the same things they had in the 80s. That being said, I would not avoid a hotel because of dusty horse statues. BUT, I will avoid this hotel at all cost after my last experience.
I went into my room and turned the lights on and there were about 15! roaches that scattered, as we looked closer they were actually everywhere, but blended in with the carpets ect. The contrast between their red shells and the off-​white/​yellow bathroom tile created an intense opportunity to correctly identify them. I got the chills, afraid that I was stepping on them as I set my luggage on my 80’s bed spread. I called the front desk, they apologized and offered no refund, only to move us to the «best room» they had.
We gathered all our luggage, left room 217 (home to many lifeforms), and went to our new room ‘103’. When I went inside I turned on the lights, half-​expecting to see more things scatter. I did not see any bugs but as it turned out, their best room was no different. In fact, it was missing a few amenities the previous room had had. For example, the curtain did not even cover the window, which faced into a courtyard and pool, absolutely no privacy, the TV was now down graded into the really large ones we used to use in 90s, and the bed-​spread had cigarette holes and stains everywhere, so much that I took it off and slept on a towel. I had to leave for the airport at 4:45 am and at this time I gave up I was too tired.
THEN to ice the cake, when I was checking out and waiting on the shuttle at about 4:30am, I requested an out-​going mail need and the worker spoke english just enough to laugh and tell me «WE DONT DO THAT HERE». I asked, «What do you mean, this is a hotel, of course you mail things.» He REFUSED for five minutes, enough for the security/​shuttle driver to come up and ask what was wrong, I explained it to him and he also said WE DONT DO THAT HERE.
I wanted to cry I was so flabbergasted that I paid over $ 50.00 for the most roach-​infested, invasive room I have seen, minus TV shows like COPS, AND they refused to offer any services like out-​going mail. NO EXPECTATIONS WERE MET EVEN THOUGH THEY ADVERTISE FULL SERVICE. I will be contacted the BBB over them. I hope all the other people and their concerns, whom the hotel seems to ignore, will also stand up for themselves and insist on retribution.

By far the worst hotel and staff, just overall experience being here. I wouldn’t suggest this place to a rotting corpse. So I made a reservation here for 4 nights. When I showed up it took at LEAST and hour to get me through. When I get to the room there isn’t a fridge like advertised, when I called to the front desk to ask about it the woman beat around the bush. I asked her if there’s any chance to to check on the eta. of the fridge to then she got a little defensive and laughed at me then assured me that she couldn’t do that.

Very accommodating place. When I walked in the front desk was very helpful and pleasant. I got my room key no problems. I walk into the building I was to room in and the night security guard introduced himself and showed me to my room. My key wasn’t program correctly and the security guard was MORE THAN HELPFUL in getting it activated. My room was right next to the pool area (only complaint was the noise). Early day next day so sleep is a MUST. I went back down to the front desk and asked if I could get another room. With no hesitation they made this request possible. No fuss no excuses he checked for an available room and WAAAA LAAA! Less than three minutes. This place is great! Very affordable and clean. Thank you guys for helping me get a great nights rest!

If you’re looking for a solid, economical stay with friendly, smiling faces greeting you as you check in; then head to the Biltmore in Oklahoma City.
I knew I made the right decision as soon as I got out of the car. That’s because when I did get out of the car; there were two ladies who worked there, and they were singing «This little light of mine. I’m gonna let it shine» as they watched the incoming thunderstorm that evening. Their smiling faces and friendly manner was the perfect way to end my 8-​hour drive from Albuquerque.
When you walk into their lobby, you get the feel of 1950’s Oklahoma. It’s a huge lobby with a rock wall, and fireplace (which wasn’t lit, but they told me it is during winter). The ladies walked me in and were fun to talk to as they handled my reservation flawlessly.
The only «hit» I’ll give this hotel concerns a funny, (but not overpowering) smell that was in my room. It wasn’t enough of a smell to make me change rooms; and I quickly acclimated to the scent. It really wasn’t that big of a deal.
The king size bed was extremely comfortable; and I honestly didn’t want to get up from it after I plopped myself down on it right after I dropped my bags on the floor. The room was decorated with kind of outdated, but not tacky 1970’s décor. I ran that A/​C like a horse, and it kept the room frosty cold, as I like it whenever I stay in hotels during the summer. The bathroom was clean, and the hot water plentiful as I washed off the dust from the 8-​hour drive that had just ended.
I met a good friend at the hotel, and we hung in one of the two bars in the hotel. The Bombay Room was full of (smoking) patrons who were laughing and talking with the young lady tending bar. At $ 4 a beer, it was a cool place to hang out during the rainy evening. There’s an indoor pool right next to the Bombay Room, as well as at least one outdoor pool. Since it was raining, I didn’t make use of either, but I did notice that both were kept up well. Supposedly, there’s a country/​western bar in the place as well; but few things interest me less than hearing ol’ Toothless Jim singing about his damned dog and truck for hours on end; so I passed on hanging there.
I had a great experience there, and I only spent about $ 60 after fees and taxes and all that crap. Along with the great service was the convenience of the location. It’s right off the I-​40 with easy «on/​off» access.
If you’re on a budget, and need to stop in Oklahoma City, then you really can’t do much better than the Biltmore. If I’m ever in this town again on a budget; then I’ll make sure to book a room right here.

No stars for this place. We had our family reunion here and the service was horrible. The employees were rude! The AC did not work and it was 90 degrees outside. The food was disgusting as well. We have had several other reunions here but never again!

I wish I could give this less stars. One of the worst hotel experiences I have ever had. Only desirable if you want a nice evening of meth addicts and men harassing you.
–Dried blood all over the bathroom
–police there for several hours
–issue with with toilet and displaced for several hours
–offered new room finally at midnight
–dirty room smelling of stale smoke
We are two young women traveling and everything about this hotel was unsafe. If I had children I would have immediately left. This hotel should have some sort of security. We ended leaving around midnight and had to find a new hotel. We felt bad for the two very friendly front desk clerks who were being screamed at by a unhappy guest every time we passed.

The term «you get what you pay for» comes to mind booked thru
got a 5 day stay for $ 183. Not the best in the world. No flat screens people constantly lingering the place and worn outdated furniture. However the room was clean and neat. As for the staff this was why I left a 2 star rating. They seem like they are just waiting for their shift to be finished and customer service is the last thing on their mind. on check in I prepaid for the room and then they lost my booking email showing proof of payment (I pulled up my copy of the receipt on my iPhone but they would not accept it and tried to make me pay twice). After a 45 minute call with
they allowed me to check in. The free Breakfast buffet was excellent eggs bacon or sausage every morning this was a real pleasant surprise! If your looking for a cheap place to stay and don’t care about the frills then the Biltmore is the place for you.

This is one of the most disgusting hotels I’ve ever stayed at. There’s food or something splattered on the walls and furniture, cigarette burns on the furniture in a non-​smoking room. The bathroom door doesn’t shut and looks like it’s has a lot of water damage and something splattered all over it. The door to the room doesn’t latch properly. Has some of the rudest staff I’ve ever met.

I have always trusted the Biltmore name… until now. Booked this dump from online pictures that were as usual pretty good and saw it didn’t have as many stars but a bad Biltmore beats most other chains hands down. This was by far the nastiest place I have ever tried to stay… room numbers ripped off doors… mold and mildew in drooping ceiling tiles in hallway… dirtiest café with the worst service… waitress actually came out holding food and chewing it to ask for our money before we even ate. No tv remote… no elevators… lamps looked dangerous to operate… and within 10 minutes of check in a man knocked on the door saying he left his knife on the bed… was it still there. Honestly we thought we were on a comedy tv show it was so bad. STAY AWAY

prostitutes, dried blood sprayed on the wide of the mattress and box spring. a pool that is actually a dirt hole in the ground filled with discarded furniture. old dog turds piled up by entrances. carpet missing in huge chunks in the hallways. toilet not working, wifi not working, front desk not answering from hotel phone. initials scratched into the cabinet in the bathroom. and to top it off a racist receptionist who wouldnt let 2 mexican men stay there and then punished me by telling me i couldnt check in for 2 more hours (at 11pm). dont ever stay here EVER

BED BUGS!!!
We stayed at the Biltmore 1.5 nights. We only made it half way through the second night because my wife found bed bugs in the bathroom and under the bed. I immediately brought the bed bug to the front desk and received a refund for our entire stay. Before speaking with the front desk employees I had to wait in a line for about 20 minutes while other guests lobbied their complaints about issues unrelated to bed bugs. We were staying with our 1 year old, which meant waking him up in the middle of the night so we could travel to another hotel.
Aside from the bed bugs the overall experience wasn’t much better. Basically the hotel is trapped in the late 80’s. It was probably once a nice place, but today’s version is dirty and a bit unsavory.
I guess the worst part of our experience was that the staff acted like this was just another day and the issue was nothing new to them.

I would rate no stars, but unable to. First off, do not stay here. It’s a dump. The heater did not work in my room and the fridge was broke, so when I woke up in the morning I discovered my food was spoiled. I didn’t check in until 11 p.m. I went straight to sleep. When I talked to management in the morning about how freezing it was and the fridge situation she just brushed it off and said you should have let us know. Oh, how was I supposed to do that when I went straight to sleep? Anyways, there are plenty of other motels in the area, so take my advice and do it moving. On top of that, it took them an hour after I reserved the room on priceline to check me in. And there wasn’t any wash clothes to shower with, so I had to use my hand… yuck lol! 02/​13/​2015

Good value for the $ 49.99 per night that I am paying. I love the character of the hotel since it is «retro» itself, but the amenities in rooms are completely decent. Not luxurious, but I have lived in worse dorms.
Some pros and cons to consider:
— They make you sign an agreement saying you won’t smoke in the rooms – the first non-​smoking room they tried to put me in totally had chain smokers before me, but when I mentioned it they moved me though acted like it was difficult (there’s plenty of vacancies they are advertising now so I don’t see the issue!). Have seen many people with out-​facing doors smoking in the doorway to their room… Depending on their knowledge of aerodynamics I suppose it’s possible for the room to not stink later… But as a former smoker who doesn’t want to be tempted the whole place sort of leaking the cigarette fumes of 40 years of abuse has bothered me.
— Unlocked access doors from outside to the halls with rooms are all over the place. Convenient and discrete… but also alarming.
— They allow pets, and the place isn’t nice enough that I’ll owe thousands for a pup’s accident – big bonus. Be sure to discuss when you reserve or check in (as per their policy). They earned an extra star for the pet friendly status in my opinion. Also, excellent vets in the area so if something has happened it’s a good base point to stay if you have an animal emergency or hospitalisation and you’ve driven in from far away.
–Housekeeping very respectful of «do not disturb» signs so far
Recommendations to bring:
— Glade plug in Doo-​hickey or whatever
— That ozium odor spray that helps cigarette doors
— Power strip with multiple outlets (all covertly hidden by furniture and one in my room didn’t even have enough plugs for everything)
— Possibly a door stop alarm but I bet it’s ok not to,

Do NOT stay here! The lobby reeks of smoke and my non smoking room wasn’t much better! The hallway carpets are filthy with stains. The doors are hollow, noisy and beat up! Duct tape is used to hold the plumbing in place! The curtains don’t close all the way! Need I go on? My flight was cx and this is where American Airlines put a few of us up for the night! Absolutely gross when there are so many other better hotels closer to the airport!

For the price of this hotel, I was very impressed.
When we arrived, we had to wait in line for about 20 minutes, there were a lot of guests checking in. The woman who did our check in was very nice and helpful with explaining how to get to our room.
The room was clean and fairly large. The amenities were older, but everything worked. I was particularly surprised by the age of the television, but it worked well.
I noticed almost immediately that we didn’t have a tv remote, and it was inconvenient that there was no refrigerator. I called guest services to request a remote. I was told that maintenance would come with one, but that never happened. We waited for maintenance for 2 hours, but we had dinner reservations, so we left. On our return, still no remote. I called again, and security came with a remote within 10 minutes.
Checkout was fast, everyone was friendly.
I would definitely recommend this hotel to my friends.

I’m sitting on my bed at the biltmore as I type this. I’ve pushed one cricket out the door already, three more are lingering in the bathroom and since they’re quiet (are they dead?) I’m fine with leaving them be. Another, however, seems to be hiding somewhere in the drapes and I’m debating on whether I’m willing to go through the hassle of requesting a new room, as this one seems to be infested with the critters. Will I wake up tomorrow with one on my face, cozying up with me on my bed? Am I willing to find out? Hmmm…
Outside of the noisy roommates, the room smells. It’s just dirty. I’m not uppity or coddled when it comes to hotels by any means, either. I grew up on Motel 6 and Best Western’s. I still remember how i felt the first time I stayed with in a room with an INTERIOR facing door… All fancy and whatnot. Should have stuck with my roots. Passed plenty of the motel 6’s to get here. Think the light’s are still on?

Biltmore for fans of Western attire, and smoke on top of smoke with a layer of smoke wrapped in smoke with just a hint of smokey smoke.
Biltmore for individuals who prefer that their surroundings not include trivial things like air conditioning.
Biltmore to serve as a scene straight out of Breaking Bad when Jesse decides to go to that shady motel to get with the meth addict prostitute who had the grody teeth. Just to be clear, there are no prostitutes at this location (that I am aware of).
Biltmore for patrons with low standards.
Biltmore for people who expect less.
Actually, Biltless may be more accurate.
I’ll stop now.
P. S. The employees are delightful. Very kind, helpful people.
P. P. S. John P. states that this place «ain’t the Taj Mahal.» I’m not sure if you know this John P., but the Taj Mahal is a mausoleum built by an emperor in memory of his (third) dead wife. A mausoleum is where you put (surprise, surprise) dead people. It is therefore quite different from a hotel. Not exactly an apples to apples comparison, is it? Just thought I’d toss that out there. Unless he was referring to the Trump Taj Mahal, then my response would be, «You’re certainly right about that.»