Volpe Nails of Cicero

I bought a Groupon for a facial. I had never had a facial before and this was a bad experience. They called me often before my appt to either confirm my appt or ask me to change me appt time. The day of I was able to come earlier so I called to see if they wanted me to come earlier since they had previously asked if I could. Apparently it was the esthetician’s manager I spoke with because when I checked in the esthetician was very rude and asked me why I called back and spoke with her manager. This made me uncomfortable since she clearly had an issue with this. She then took me upstairs, didn’t close the door or try to relax me and just basically started telling me all the things I needed to change, my shampoo/​cond, my make up, stop eating dairy, it was a long list. She then proceeded to pick at my face for 45 minutes making comments about how big some of the extractions were. She didn’t use gloves or anything, just bare hands and nails. I told her I was interested in a new skin care line and she definitely started to product push a line only she could provide me. She said it was only available through a licensed esthetician which was inconvenient since I def wasn’t planning on returning. Last thing I’ll mention is that she was taking longer than expected and made me aware of how late she was running but kept picking at my face. The door was open the whole time and people were walking by and seeing this! My skin freaked out after this and I assume it was from the bacteria on her hands and all of the extracting she was doing. Needless to say I found a better, more relaxing place to go and love facials now!

If I could give negative or zero stars, I would. I bought the Groupon deal for Volpe’s spray tanning. I’ve worked in salons for many years, so I knew generally how it’s done but I still had questions. I called the salon to schedule my appointment and ask what the procedure and aftercare were. I was given no information about aftercare and made my appointment.
I showed up fifteen minutes before said appointment, filled out a form and was instructed to step into a closet sized room and strip. Then the tanning technician got into the room with me and proceeded to spray me. I had to show her spots that were dry because she missed them completely. Then she left me in the room in front of an oscillating fan to dry for fifteen minutes. I could already see streaks. When I questioned her, she became defensive and told me that it gets darker overnight and when I showered the next day, the bronzer would wash off but the tan would remain.
Once I was redressed and at the front desk, she was very verbal about her annoyance with my Groupon, handed me an aftercare sheet and grunted «Have a nice day» at me while walking to another part of the salon.
Now 24 hours later, I’m tiger striped, about to get on a flight across the country and hoping that when I land, I can find a spray tanning salon that can fix my tan.
TL;DR Rude and unprofessional salon. Incompetent spray tan technician. SUPER CRAPPY SPRAY TAN RESULTS.

Got my nails done here using the Groupon deal that ran from a while ago for a bachelorette party that I went to in the area (perfect timing). The paraffin treatment might have been my favorite part of the pedicure :) It was awesome! I’ll definitely go back when I’m back in town again

My first time there and my daughter and I both got a Mani and Pedi. It was wonderful and Tara and Kiera were both wonderful! Thank you!

Living Social Deal expired shortly after purchase. As a professional working 2 jobs, made an appointment for a special occasion. Day of appt. urgent business matter prevented keeping the appt. The unprofessional and rude handling of my cancellation and desire to reschedule was verification I would NEVER go there. They refused to reschedule citing the LS terms, which are, in effect their terms and their choice to accommodate or not. Obviously NOT.

I went here and used a Living Social Deal I purchased. When I first got there it took the staff at least 15 minutes before they acknowledged my presence. I went and got a pedicure and a no chip mani. The Pedicure was okay. The parrafin wax was a little too warm. When she got ready to paint my toes she didn’t put a base coat. When I asked she said that was because they don’t use one because too many layers will cause it too chip. Then it was time for the manicure. She didn’t do anything to my cuticles and when i asked she said she pushed them back then when she filled my nails she didn’t do it straight across so now I have an awkward nail slant. I had to ask for a second coat. This is my third shellac mani and the first time was amazing this time not so much. I will NOT be going back! I wouldn’t NEVER pay regular price for the sub-​par service I received.