PSI Financial Service

Phil Brown and his team are awesome. My husband and I have been going to him for over 25 years and he’s the best!

I’ve been a client with Phil Brown for 25 years he’s always been fair confident and does a complete job he may take longer but it’s well worth the time and money. I don’t ever have to worry about being audited. He’s also honest and will do the right thing

Phil and his staff are amazing! I don’t understand the other reviews. I’ve been with Phil since 2006 when he fixed my now husbands taxes. I also got my taxes done during the time period the other reviewers are complaining about. To put it some perspective the government changed and enacted new laws and regulations. If you wanted your taxes done correctly, and wanted to save yourself the headache of an audit you understood why it took a little longer to get a refund.
As for the price increases for Phil’s services I will not lie they have gone up. He also has more paper work to file, he increased his staff, and moved into a new space. All of these things cost money and the pre-​interview process is seamless and makes the process run more smoothly. I just had this years appointment on the the 24^th of Jan. 2015 and Phil was still with a couple that had gotten there late. Instead of waiting we were questioned by a staff member so that by the time we were done he was ready for us.
Customer service is amazing! It is ridiculous that anyone would say this company isn’t concerned with the the customer. You are offered water, coffee, or tea from the get go the staff is super friendly. Our children were a little restless during our appointment and Evie the receptionist totally took it upon herself to help us out and take the kids to draw and play. That doesn’t happen at H&R Block!
If you want a comprehensive and detailed look at your taxes with a supportive staff and great communication the look no further! PSI Financial Services is worth every penny spent!

I agree with the other two previous reviews. I too was a customer for over 10 years and lately his prices have gone up, his service down and customer care became «customers, who-​cares?» will also no longer use his services.

We had the same issue as the other reviewer. In 2011 Had our tax appointment almost 2 months prior, but did not get our return until 3 days before it was due. Then we were charged a higher rate than ever before. The new «tax interview» process was not effective. The last few years Phil has really changed. Decided to go with someone else after 20 years. So disappointed.

Not really happy with Phil Brown right now. Had my tax appointment a month ago and my taxes are still not done.
when I expressed my my displeasure I was told I could come pick up my paperwork and go elsewhere. Hows that for a being a loyal customer for 20 plus years.