Mission Ranch Apartments

Horrible absolutely Horrible. Before we moved out I had a cleaning lady come and go over the apartment from top to bottom. This was a lady that was recommended by management. I had a professional window washer come and do the windows in and out and a carpet cleaner come. and do the carpets. Imagine my surprise at the walk thru when the apartment was not cleaned to their specs and Andrea or Angela or what ever the managers name is found a piece of lint on the top of the washing machine drum. She ran her fingers over the slats of the blinds and said she could feel grit. Couldn’t see it but she could feel it. She lifted the top of the stove and said it was not cleaned properly. I got the cleaning lady back in to clean everything she wanted and the manager said she had to get their own cleaners in to clean the dishwasher. Even though the maintenance man, Jose, had just taken my dishwasher apart a month earlier for me to clean. This gets worse. Well after that the manager said she smelt urine in the apartment because it had been closed up for a few days and she had a black light inspection done and found old dog urine in the rug. I had it cleaned but she had to get Elite Carpet Cleaning in to redo the carpet. My dogs have never messed in the apartment. I asked her about it perhaps being from the previous tenants and she said their were not dogs in that apartment previously. I call B.S. Makes one wonder what is going on. This get more insane when my cleaning lady went back after the apartment was closed up for a few days and she didn’t smell a darn thing. Then they charge for the painters to go in and touch up the nail holes, maintenance repairs. They are a bunch of Liars. When I moved in I gave them 850.00 security deposit. It cost me 100.00 for a cleaning lady, 150.00 for carpet cleaners, 65.00 for windows. Then they kept 500.00 for all the above things. I should have walked away and not had a thing done. Even if you try to clean it yourself they will come up with a way to keep your deposit. I would love to be there when Karma comes around. Do not rent here unless you have money to throw away.

I would never rent here again! They are dishonest, unprofessional and difficult to deal with. They will find a way to keep your deposit, so beware before you put money down! It may have once been the place to rent in Chico, but not anymore. They have no knowledge of what is happening on their property!

Do not ever live here. It looks nice enough from the outside but don’t let it fool you. For starters we were locked out of our apartment at 1 am. Our pet was inside we called the emergency line 5 times that night until we resorted to actually having to break in to our own house. The following day we called the management and they told us they never received a call so it was our fault and would have to pay for all damages. I even showed them the calls on my phone. The management reeks of Incompetence and there motto is definitely NOT customer first. When moving out they then scammed us again telling us we owed them for new carpeting. We then had a professional come look at the carpet and tell us it could be cleaned. Shortly after we are informed that they tore out our carpet and we now owe them 500 $ AFTER keeping our ENTIRE security deposit for our apartment. Mind you this apartment held myself, my significant other, and a small lazy Jack Russell who they claim caused around 2000 $ worth of damage to a 2 bed apartment? They also denied having any pets in the unit who may have caused damage prior to our move in, when our neighbor told us there was clearly a dog living there. They will now be seeing us in court. DO NOT MOVE HERE

Don’t let the pictures fool you. This place is ruled by incompetence from the top-​down. The buildings are falling apart. It’s so obvious that the management no longer cares about investing in the property. Five years ago, Mission Ranch was the place to rent. In the last two years, it has been totally taken over by drunk college students. A major selling point for the property used to be the gate that made Raley’s very conveniently located, yet they have had to remove the lock twice due to vandalism so now it won’t open at all. Last I heard, they are talking about installing security gates with access codes, and oh yeah, they are now «patrolled» by a security detail because they’ve had an increasing number of apartments broken into. They tried to blame it on the recent legal decision which is allowing non-​violent offenders to be released back into the community, when the real blame belongs with the shift in the people they choose to rent to. I find it hilarious that when I moved in, I was warned repeatedly about a «noise curfew» because the majority of renters were like myself – employed in the medical sector, especially through local doctor’s offices or hospitals and working the night shift. By the time I moved out, I was the one having to phone noise complaints into the office about my drunk, frat boy neighbors who thought it was cool to use a fire pit in the side yard and party around a keg until 2 a.m. Worst of all, they once left human feces ROTTING IN THE POOL. Even though checking the pool is part of their daily duties, nobody could apparently be bothered on this given day. I ended up alerting them and I was so grossed out, I stayed away from the pool for the rest of my duration of living there (which was more than a year after that incident).