Village Eyecare – South Loop

Great service. Helpful staff. Well explained examinations. Can you ask for more?

I love the staff at village eye care! So friendly and always wanting the best outcome for me. They are happy to accommodate any requests etc

Been going here for years and love it. Friendly, professional staff that is very helpful finding the glasses and/​or contacts right for you. Honest, not pushy, and up to date on the latest. Just last month they put me in a pair of new Bausch and Lomb multifocal contacts that have relegated my reading glasses to the case except for the tiniest of print. And one pair lasts a month! In fact, I waited to write this to make sure they held up that long (I was skeptical) and they have.
I can’t imagine going anywhere else for my vision care.

Everyone at Village Eye Care is friendly, knowledgable and efficient. They have a great selection of glasses and will research your insurance information for you so you know exactly what is covered and what your costs will be. Highly recommend them. Scheduling appointments in advance is recommended, although I had to get in immediately once for an eye infection and they got me in right away.

This is an great eye care provider staffed with wonderful, knowledgeable people who provide great service. Dr. Sood is a professional who provides excellent, thorough care. I like the entire team at this location and will continue to use them as my provider.

New patient here. Found this place on ZocDoc. Went in first thing Saturday.
Great to see everything’s up to date. Elaine & Dr. Urbaniak were incredibly welcoming and helpful. Thanks!

Wonderful staff! Everyone was very patient, helpful, and kind. Large selection of frames for every style.

Quick, easy, and painless. Only 30 minutes and Dr. Elizabeth Urbaniak was informative and friendly.

Great service and location.
The doctor and assistants were very thorough.

I originally choose Village Eyecare because they carry the Etnia Barcelona frames. However, after having my annual eye exam there, I will be staying because of the excellent service.
I was able to make a new patient appointment with the doctor I wanted, Dr. Sood, within about a week of calling. As soon as I walked in, I was greeted by Christopher who promptly confirmed all my information and got me started on my appointment. Dr. Sood was patient in answering all my questions. Finally, Elaine was very helpful and sweet in helping me pick a frame which I LOVE. She broke down the cost and was very knowledgeable in answering all my insurance questions.

I’m slightly obsessed with the people at Village Eyecare. They get it right! Dr. Urbaniak is the best. She’s personable, professional, and thoughtful. Dr. Urbaniak makes the eye testing a much more pleasant experience with skill and great conversation. She shares in your excitement about cool new frames. Elaine is awesome! We have similar tastes in glasses, so she’s always spot on when helping me choose frames. I highly recommend Village Eyecare!

I am so glad I checked this place out! The staff are so friendly AND knowledgeable about eye care. I met with Dr. Urbaniak for my eye testing. She was very pleasant, patience and forthright in discussed in length health information about my eyes and eyes in general that I never knew and I have been wearing glasses/​contacts for years.
The staff is also extremely helpful in assisting you with eye care decisions based on your insurance. They have a large selection of frames and don’t mind your taking your time to decide on your preference. They offer a lot of input in that decision too!
I will forever get my glasses/​contacts from Village Eyecare.

I really enjoyed my experience here. The staff is so friendly and Dr Urbaniak is very good at educating her patients. I’d definitely recommend Village Eyecare!

I’ve been going to Village Eyecare South Loop for the past 3+ years and have no desire to go anywhere else — even though we no longer live in the South Loop! The staff exceed any preconceived notion of customer service; they’re happy, nice and beyond helpful. The doctors are extremely knowledgable, and they take the time to understand your personal needs. Beyond that, they also have the best eyewear selection — and they help you find the perfect pair for your style and budget.

Boutique frame retailer and optometry services. Nice to have them in the loop
area! Plus they accept most vision insurance.

I recently stopped in for my annual eye exam/​contacts prescription renewal visit with Dr Urbaniak. She’s beyond great: super friendly, honest, easy to talk to and really took her time being thorough with me. Learned something new about my eye health that I hadn’t previously known before! Shows they really are doing their best job when evaluating your eyes. Then they informed me my insurance allots money for both contacts and eyeglasses (I had previously thought it was one or the other for the year), so I decided it was time for new glasses and had fun trying on all the great frames they have. Josephine was a HUGE help in my frame selection process and made checking out painless. Such a fantastic group here at Village Eyecare South Loop!

Updating my review to show off my new frames! I love them! Thanks Village Eyecare for picking out these fabulous frames!!!
Thanks to the entire team for taking such good care of my eyes! You are the best!

Painless and fast! Very friendly, professional staff. Dr. Urbaniak was thorough, answered my many questions, listened to my concerns, and made next steps clear and easy to understand. Not much more you can ask for.

I’ve been looking for a light-​weight pair of glasses for sometime. Unfortunately, my prescription is so strong that most frames do not accommodate my poor vision without giving up my paycheck for the month. Fortunately, Village Eyecare was able to find a loop hole and let me utilize my vision plan, even though I previously used my plan for contacts, to purchase my frames.
I just happened to stop by Village Eyecare. This small shop allowed me to freely try on any pair of glasses I desired without being harassed. I’m usually hesitant to stop by opticals because I hate being followed. However, this optical gave me space to freely peruse their assortment of frames and would occasional check in on me to see if I had any questions.
The staff was super helpful. They were very thorough in explaining each line and which frame would accommodate my prescription. They ultimately helped me pick out my frame and lenses, which I’m wearing right now as I’m writing this review. When I returned to pick up my frames, they gave me a contact case to take off my lenses and try on my glasses. They also helped adjust my nose pieces until they perfectly fit my face.
I was given an estimated ~2 weeks time period until my glasses would be ready, but they were surprisingly ready within 1 week. Plus I was notified by email and text.
P. S. Don’t forget to check in to get a free bottle of glass cleanser and cloth.

Very helpful staff, Dr. Urbaniak was wonderful! They took time to personally follow-​up with status updates when the glasses provider ran late with my order. Great selection of frames as well!

I started going to Village Eye Care last year. I was in desperate need of some new glasses and when I realized how close to they were it made more convenient for me. Everyone is friendly, I love how they call you by first name instead of your last. Everyone is very knowledgeable and extremely helpful with the glasses. I absolutely adore Dr. Urbaniak, she is hilarious to me and love the fact she is willing to chat it up with you. She is very friendly and professional and I’m looking forward to seeing her again in May when I bring my daughter in for new glasses. Staff is wonderful!!!

Qiana Hurst
yesterday I had the pleasure of visiting village eye care in the south loop. I absolutely loved it. The staff was very helpful and nice. And Dr. Sood was amazing best experience I’ve had thus far with an optometrist.

Originally came here for treatment of irritation to an eye. Staff was friendly and well trained. While the «emergency» appointment cost a bit more than I typically would expect, they were able to quickly accomodate and correctly diagnose. Upon taking drops for a little over a week, I had scheduled to come back in for what I expected to be an actual eye exam to get me replacement contacts as I was out. I was disappointed to find out it was a follow up exam and after just a couple minutes, I was told it would be fully cleared up in a few more days and that I could now schedule an eye exam. I would have rather just taken the drops an additional week and not had this follow up exam, as it cost me another three figures for only 2 minutes of evaluation. Perhaps this was just miscommunication or misunderstanding on my part when I setup the appointment.
With all of that said, I have since returned for that eye exam and once again to order additonal contacts. Staff is always quick to assist and are very friendly. Everything is well kept in the office and the eye exams are thorough. The determined a great prescription stregth for me and provided me with options in contacts. I would still highly recommend them for a state of the art eyecar facility just for those reasons. Their convenient location near the Roosevelt station is also a plus.

I started going to Village Eyecare January 2015, after years at Lenscrafters. They may be a bit on the pricey side, but you can’t place a $$$ amount on the upmost quality. Dr. Sood is the best Optometrist ever. When I visited her office yesterday after not seeing her for a while, I was greeted with a warm hug. Not only does she take great care of my eyes, she also warms the heart.

I have been going to Village Eyecare for about 5 years and LOVE it! At some point in time, during the 5 years I’ve been attending, I’ve seen Dr. Sarai, Dr. Sood, and Dr. Urbaniak and have no complaints! All the doctors really take their time to explain things so I know what’s going on with my eyes and what I need to do moving forward.
Christopher is a familiar face as I have worked with him since I started attending this practice — he is so nice and a great person to have as first point of contact. I’ve also been working with Elaine since I started going to Village Eyecare and she is amazing; super helpful with picking out nice (and affordable; if that’s one of your worries) glasses. Josephine is a newer face (I think she came along more recently) and is just as nice and helpful as everyone else (no surprise there!).
There are a lot of options in terms of glasses and they make ordering contacts super easy; everything is very neat and organized. Appointments are super flexible and make it easy to coordinate with my 8am-​5pm work schedule.
I would definitely recommend to family, friends, and strangers on Unilocal

Lots of after-​work appointments, appointment started on time, lots of glasses to choose from and they are very professional and organized. No complaints!

Great experience … Great atmosphere … Very pleasant and informative …

Great experience. Dr. Urbaniak was very patient, explained my options thoroughly, and gave sound recommendations. The staff was friendly and very enthusiastic about finding me frames that I would enjoy wearing. Josephine truly has an eye for frame fitting (pun intended)– the first pair she selected ended up being my absolute favorite! I really appreciate that the practice managers took the time to explain my payment options.

My eye exam was very thorough. The girls up front were also helpful in picking out my frames.

Absolutely love this place. I recently moved downtown to south loop and was hunting for a great eye doc. Their pricing is affordable and their staff (as well as doctors) are well educated and extremely friendly. They go out of their way to make it as painless as possible. I recommend them to all my friends!

Very friendly and helpful staff. Easy to schedule appointments.

Having a few years lapse in my eye doctor visits, I was a bit skeptical going, however the staff (Elaine and Josephine) and Dr. Urbaniak were amazing. My wife came home a few days earlier with nothing but good things to say so I made an appointment and was floored by how painless the entire process was.
Dr. provided me an eye education that made me know I came to the right place! From the hostess (sorry cannot remember her name) to both ladies in the front office– Elaine and Josephine, this place is unmatched and has earned me and my entire family’s business.
Keep up the good work! If only all businesses could be like this.

Village Eyecare has been my go-​to optical place ever since I moved to South Loop. The store is well kept, always clean and open. Staffs are really friendly and helpful. They also have a nice text messaging notification system when you have an appointment or your ordered lens are ready to pick up. Great location too!

I’ve been coming here for 3 years now and highly recommend Dr. Sood and her staff. Everyone is friendly and helpful. They have a great selection of eyeglasses especially my favorites Prada and Tom Ford. A special thank you to Elaine for helping select my glasses again!

I have been going to Village Eyecare in South Loop a year now. Excellent staff and customer service. I always satisfied every time. I highly recommend.

I have been going to Village Eyewear on Wabash for a few years now. Excellent staff and customer service. I recently saw Dr. Sood who was very thorough and engaging. Always a good experience. I highly recommend!

Both the staff and doctors are very communicative, personable and good at their job. We’ve been going here for three years and I have only positive feelings about Village Eyecare. They accept our insurance so I’m not really sure if they’re competitive in terms of pricing. But the service is always top notch.

I haven’t been to the eye doctor in years, because it’s usually tedious and a waste of time. I made an appointment at Village because I live nearby and wanted to update my frames. The staff was extremely friendly and helpful. The doctor was very nice and actually informed me that glasses can help someone like me a lot because they filter out that harsh light. She gave me a second prescription for general use, which I never realized how much I needed. Overall, this was an awesome experience. I plan on referring my boyfriend so we both get $ 25 off our visits!

Love this place. Great staff from the ophthalmologist to the couple of front workers. Friendly, professional and personable. My new eye center, for SURE.