Target

If it wasn’t for the guy in electronics helped me with a carry out and installed it for me right after I purchased the products… I loved the customer service experience he had given me and my daughter. Thanks again. And I love to re explore this target again because they e rearranged everything around lol.

The service here is crappy, for the most part. The employees seem to really dislike working here and they’re so apathetic it’s ridiculous. I recently lost a credit card somewhere in this store and as I frantically searched through the places I’d been, I spoke with a guest services rep who literally rolled her eyes at me and mumbled responses.
What really makes me mad, though, is the CVS. I was SO excited to have a CVS here. It’s so close to my apartment, I’d no longer have to walk almost mile to get to my closest CVS. So, with a terrible bacterial infection, I dropped off a prescription for antibiotics here and waited excitedly. «It’ll be ready in 20 minutes» the pharmacist told me. «You’ll get a text message.» I browsed through target. I shopped a little. I waited. No text. After 50 minutes, I went back. By the time I finished waiting in line, it’d been an hour. No text.
«Is my prescription ready?» I asked the pharmacist. My illness was starting to get to me and I really needed to lie down.
«Oh…yeah…» She said, not looking at me. We don’t have that antibiotic.
–So, I’d waited an hour and nobody could have called me from the pharmacy to tell me this? So I could go somewhere else? They have my contact info. The pharmacists at other CVS locations have done this before.–
«Okay,» I said. «Did you check with any CVS locations nearby to see if they have it?»
«Uhhhhhh» she responded. «No. I can now. I guess.»
–Shouldn’t this have been the first step??–
«Can you call the CVS at 520 S. State please?» I asked, trying to not be mad.
«There’s no CVS there» she said.
«Yep, there is, that’s the CVS I usually go to,» I responded.
She continued to argue with me and try to send me to a CVS in the loop until I literally pulled up the address and phone number of my normal CVS on my phone for her. She called them with none of my info ready. I had to give her my name and birthday for the fourth time. She put the phone on hold and chatted with her coworker about their friends. They made jokes. She accidentally deleted my prescription and had to retype it in. This process took about 30 minutes and was a complete waste of my time. I eventually ended up walking to my old CVS to get my prescription and there I will stay. The walk is worth never having to deal with the total incompetence, apathy, and, frankly, idiocy that I experienced at this CVS.

Free parking, bathrooms on both floors, stuff a target normally has, this place is super money for emergency toilet time.

I come in here all the time, and I swear I don’t know why I keep coming. Every time I come in, no one is greeting at the front with a happy smile, they all look miserable to be there.
When I went shopping to go look for a longboard or a scooter (I didn’t know which one I wanted), I asked a couple employees for some help, they said would be right back but never came back. So I went wandering around the store and finally got to my destination. When I got there, I asked for one of the employee if I can test out one of them, but he said no because it was tied up on the top of the counter.
I decided to just go with a longboard, but I did not notice until I got to the front of the cashier that the wheels have plastic around them to prevent anyone from stealing them. I asked the cashier, very nicely if she would be able to help me out with some scissors to cut them for me. She looked at me, rolled her eyes and said she didn’t think we can do it, so I told her to ask the person behind her. When she did, the person just said «naaa».
It is ridiculous because whenever there’s anything else security-​locked purposes, they always always have a solution to unlock it. They simply just said it’s up to you.
When i was leaving, with my receipt in my left hand and the longboard in the right trying to pull off this plastic with my hand, the security guy stops me. Keep in mind there were 4 people walking out in front of me at this time, but he just decides to stop me. Just to let you know this is the first time I have ever been stopped in his Target.
He said «let me see your receipt with a very stern tone, so I was fed up with my experience already, so I simply asked him «do you really think I’m stealing this?» And he said bro you really think I’d do that to you. Very unprofessional response from your security guard. With my dad being a police officer, I could tell you by first hand they need to be trained way more professional than that. Honestly I did not want to give him my receipt, I simply should have asked for him to show me his security badge… Him having his shirt untucked, leaning against the wall, acting all non-​professional… train your secuirty staff better.
After I showed him my receipt, as I was walking away, he mumbled something underneath his breath, so I stopped and turned around and said excuse me? And all he said was I you have a better day bro (with a sarcastic joking tone). So I went back and walked back to him and said really, really? He did not respond at all, but looked to his fellow security office to see what to do.
I am never coming back into this store, the reason I am giving the two stars and not one is because of your other Target locations, especially the one on Touhy Avenue. Their staff is so friendly. But this one needs a lot of work. As a fellow manager, please train your staff correctly and also get some real security guards that know and know how to act professionally. Thank you

Pretty cool and safe location to shop, but the employees are not customer focused.
Three things to keep in mind:
1) They sell a large selection of pre-​made and pre-​seasoned food. They don’t have a large fresh section, so while they may sell food they are not officially a ‘grocery store’ to rely on. Target is not a good place to go to buy all of your food — unless you want glaze and breading all over everything.
2) I know the city of Chicago came up with the brilliant idea of reusable bags, but when I’m in there I rarely see anyone bringing their bags into the store, do you? Target created these thick bags — thicker than most reusable bags so it’s a shame to throw them away.
3) The store is typically clean, but the employees aren’t going out of their way to help anyone. It’s not unusual for them to announce they are on break or call someone else to do it over their PA system and of course no one responds.
4) There’s a hot item on sale — trust me they are out of it! It’s a large store, but apparently they are either running out of items faster or the employees are too lazy to look for the item in the stock area.
5) If you are in a hurry and want help your best bet is to go to the electronics section! The employees in their electronic section are the ONLY employees that they have trained to help you until a problem is resolved and I’m going to guess this is because the electronics department sells big ticket items. If I want a certain tee shirt and can’t find it I will go to the electronics department and ask for help and they will call until they find the right person to track down the item — yay so excellent — yet still a shame it has to get to that point, right?
6) The pharmacy is terrible! From losing prescriptions to not keeping track of inventory to know what arrive and what was scheduled to and didn’t — this is a spot to avoid. I’m wondering aren’t there laws in place that require them to keep track of the medicines they receive?

I love this Target. Ample parking spaces, huge selections, and it is close to home. I’ve been coming here for years!!!

Customer service is ridiculous at this location. I was trying to get in line with to pay, the cashier was Jennifer in line 15. Around 7pm. We waited a couple minutes, and then she says, «I’m closed.» So we had to go to another line that was long. Then we noticed that the same cashier Jennifer was attending to other customers after we had just been kicked out of her line. Then more people came and were taken care of. We asked for the manager, and they sent us to Maryam, whom was already with Jennifer. And she spoke with us and apologized and said that she was going to speak with Jennifer, but then after we turned around, she and Jennifer high-​fived each other and started laughing together. That makes me think that there’s no serious people working there. Worst customer service I’ve had at Target.

Massive target. Great selection of TVs and grocery. However, the workers here are very unenthusiastic about life which makes the shopping experience an unpleasant one. I was also not very pleased with the furniture selection. I know for a fact that Target sells much more product than what was on the floor here so I was confused.

Super convenient to get to since it’s so close to the Red/​Orange/​Green line and there is a bus stop right out front. They lines are always long so hopefully you aren’t in a hurry when you go.
It’s a super Target so they have groceries and when you use the cartwheel app it’s easy to save money on things you were going to buy regardless. I live at the Roosevelt Collection so it is super easy to get to whenever i need anything quickly.

I’ve been here a couple of times and when I shop, I see items that I’ve seen on sale or clearance in other Targets and here they’re not, I assumed it was because of the area that the prices were higher, but for higher prices one should get better service. During my past shopping experiences here I didn’t speak to any employees, except the regular exchange with the cashier, but yesterday I asked an employee here an item related question and she had this «Why are you bothering me» look on her face, and she was no help. Then during checkout, I tell the cashier that the shoes she just rang up were supposed to be an additional 20% off, and she said it was already taken off, I tell her no that I think it was a promo or cartwheel deal that I couldn’t find on my phone and I ask her if she knew of it, and before she answered she sighed, and gave me the «Why are you bothering me» look, then said no. As it turned out the shoes were an additional 20% off clearance on Cartwheel but I paid the price she rang up just to move on. Then as I’m walking out, security runs after this guy (SWAT team style) that just walked out of Target and was in the parking lot, the guy opens his jacket for them and had nothing, security quiets down and they walked away very nonchalant, as though that scene never happened. Maybe it was a bad day for them, but there are tons of Targets in Chicago (theres one on State, one on Damen Ave, and on Washington St, all literally 10−15min away from this one) that there’s no need to go through Roosevelt traffic and get poor customer service and pay more money here than at other Target stores.

Rarely come to this location but when I do it seems like employees are consistently dreading their job. This morning I had asked for different size on a particular item that was not in its right place & before agreeing to the search the employee grunted! Saying the item might be the last & that is only because I commented on being in a place with other clothing. The employee ended up scanning the item & telling me it might be the last because it only showed so many on her gadget. It was too early in the morning to get a manager so I left with a different item. Now I understand it’s early in the morning but one should be prepared for any sort of questions and be more then happy to assist.

I love target!!! I can honestly spend 2 hours here — no joke!
This particular store has the escalator for the carts. So cool! I was a bit afraid to use at first as I had no idea how to work it. Little did I know that all I had to do is push it all the way in.
This is store is huge! Despite the size of the store, you can find things rather easily. What I like most about this place is that it was clean and organized.

Worst target! So unfortunate that this is the one near where I live! Doing returns here is such a pain! For example, I just came to return a movie because after taking the seal off I saw that the case was broken. Well, they’re not letting me return it because «it’s been open.» Note that 1– the customer service girl, Brenda cut me off and didn’t even let me talk and was overall just rude and 2– the case was still sealed with the sticker on the top.
How is it my fault that the case was broken? Final note– talking to a manager is useless and they are just as incompetent and always side with the staff. I love target, just not this target.

It’s fine. The location of certain items doesn’t always seem ideal, but it’s not that big of a deal. I’ve never had too much difficulty finding what I was looking for which is all I really care about. The employees can seem a tad dismissive at times but are basically more than friendly enough for me. Location is great for me. Prices seem consistent with the area.
Here is my one gripe: stock some batteries, Target. I found an end-​cap display by the food section (for food that requires batteries, apparently… there’s that non-​ideal placement of items), with the following basic selection: two D cell batteries, two watch batteries, six or eight AAA batteries, and 250 AA batteries. I needed AAs, but not enough to power the city in case of a power outage. I wandered around the food section, dismissed the idea of asking an employee if the rest of the batteries were by the cereal or the frozen pizza, then stormed off. Bye, Felicia. And what was at the register but a pack of six AA batteries.

This is my local store and I enjoy it very much. I purchased art work at this store and returned it. The thing I didn’t realize was that it was purchased on a gift card. The returned was applied to the gift card but it was disguarded once the balance on the card was reached. Tabetha was absolutely amazing as was Racheal. They have excellent customer service skills! They gave me a target gift card in the amount that was placed on the visa gift card. I can’t thank you guys enough!

I am absolutely impressed with the customer service! Friday evening and tired, I shopped for some bathroom mats along with a bunch of stuff including some b’day presents. Got home and realized after 3 hrs I had only 2 of the 3 mats when I was putting them in the bathrooms. I had thrown my original receipt but fortunately had my gift receipt for the gifts I had, went back asked them about my mat and they looked up In their system and didn find anything. Sheenah the team leader asked me to go get another mat and let me go with it for free. That people, is outstanding service!!!

It’s an adequate Target. It’s neither fantastic nor terrible.
They do have a parking deck for customers; however, it’s located one (1) black west from the CTA Roosevelt red, orange, and green line station.
I like Target because it’s friendly to couponers like myself. They have the gift card deals frequently when you purchase specific products at a certain amount. Although you won’t walk out with paying nothing, you have potentials to make some money back in a gift card form. Those gift cards are good for most items in the store at the next transaction. By no means, you can save them since they don’t expire.
Target also have a decent women’s ready-​to-​wear department. I typically check out what they have as I’m getting groceries or household items.
If you’re not a hater to credit cards or suffering for bad credits, consider getting the Target credit card. You get to save 5% on every transaction. You know it’s not a lot of savings, but it does add up eventually. I believe they do have the «Target debit card» if you prefer that.

The experience I had last night trying to give this Target my money was a complete joke.
Over the holidays, I missed out on the insane Xbox One bundles being offered online. So it made me quite happy to see that the price reduction to $ 350 came back after a short hiatus — not the best deal I’ve seen, but better than full price of course.
Headed to this Target as the website said it had the Assassin’s Creed bundle in stock. Picked it up as well as an additional game. When scanned in the video game area, it rang at $ 400. After rudely dismissing my saying it was now $ 350 «as that was a holiday thing,» I showed Angelo the
page and he said I’d need to go to Guest Services to have it price matched. Annoying, but not a huge deal I thought.
I get down to Guest Services and the woman whose name I can’t remember already seems in a bad mood (can’t really blame her, probably as fun as the airline lost baggage counter). I tell her the story (phone in hand) and she has to look it up on an iPad to confirm. After waiting a few minutes, I am told this is a temporary price cut and therefore not eligible for price matching.
My problem with this is, is it really «price matching» when it is your own website?! I understand different stores incur different costs in getting their products but c’mon, this is a major international retailer we’re talking about. I ask if I can sit here and buy it online for in-​store pickup at the online price. «Yes but it could take up to one hour to process.» At this point I was tired of trying incredibly hard to give Target my money and left. While the woman carefully set the console in a bin, she essentially took the extra game I intended to purchase and threw it over her shoulder into another bin. If you’re shopping for games here, maybe avoid NHL 15 for that reason ;)

Leandra (sp?), the store manager, was the only positive part about my entire night and experience. I’m 9 months pregnant and really would have appreciated a little more respect and kindness from the other Team Members.
We had a leaking item when we got to the cashier. I asked for a new one and the cashier said, «You can go get it.» I responded w/​«No, please call someone to get it.» (I’m pregnant and you want me to run upstairs and back down?!) The young female cashier decided to give me an attitude for the next five minutes. I asked her to calm down and she then proceeded to YELL back at me that I needed to calm down. She looked young but I didn’t expect her to actually act like an argumentative rebellious teenager. I pretty much had a screaming match at Target tonight.
After we had been rang up, I reviewed the receipt and found that she had overcharged me by incorrectly ringing up an item twice. Of course, I received the same amount of attitude this time around, too, when I mentioned it to her. As I left, I mentioned I hadn’t appreciated her attitude and her disrespect and she spat out more attitude.
Had she been focused on her job and not arguing with me, she would have done her job correctly and not overcharged me.
I feel terrible for her parents who must be severely disappointed in her, her coworkers who have to work with her, customers like myself, and mainly for her as she obviously has a barely bright future ahead of her.
I hated my experience here tonight, it makes me almost want to shop at Walmart. Maybe even Kmart.
*she didn’t have a name tag on and refused to give me her name when I asked, and I can’t find on the receipt the register number, but I’d be happy to come back in even if only to identify her. She shouldn’t be working there.

NO CROWDS OR CUSTOMER SERVICE
Target has really expanded in Chicago to obnoxious level. Target feels like Starbucks with a location on every corner. We stopped in here twice this past week and both times it was a ghost town.
It seems like this breach of credit card information is really hurting them. I recently heard on the radio today that upper class and middle class shoppers are no longer going to Target anymore. I would have to believe the reports after visiting myself.
This location is two stories with three levels of parking. Speaking of Starbucks there is a location inside along with a Pizza Hut express. I don’t get the express version of Pizza Hut because that food is just sitting there. It would be better if I just bought a frozen microwave pizza from Target and cooked it at my office. I will never know if that’s true because there is no way I’m eating either one of those food items.
Target has everything you could need but I think there location expansion has saturated there brand. I use to go to the location on Elston near Diversey all the time because it was the only one around but since I’ve got 4 locations within a mile of me I don’t even really care to go to Target anymore. The prices aren’t great and the prices use to be amazing. There are no deals at Target.
The customer service lady was kind of militant. She was a little rough on the customers prior to our time under the grill. There was no pleasant customer service hello. It was more like why are you returning this stuff because we need the money kind of attitude. Plus the lady behind us kept trying to get in front of us. She obviously doesn’t like lines or does she think they are necessary. Since were talking about lack of friendly employees, the cash register employees were not that helpful or happy either. This store is in need of a managerial pep talk.
Target is really going to need to do something to get back on track. Employees should be kissing some customer a**. Target lost the trust of the consumer and they need to step up their game but they haven’t even made an effort. I thing they might be in trouble with declining sales and way too any Chicago locations. Hopefully they can fix the current situation in time before it’s too late.