I hate that everytime i come here they always run out of something. I think it needs better management if i go in at 830am i dont see how they already ran out of something that early how is that even possible it’s not even half a day… ridiculous.
Love L.
Classificação do local: 2 Pilsen, Chicago, IL
I have ordered 3 times online for pick up. The first time things went smooth. The second time my drink was not ready. The third time the girl inside looked really upset because I drove up to the window without stopping at the speaker first. Mind you I ordered my drinks ahead through Starbucks application and gave them more time than usual to be ready.
Sara R.
Classificação do local: 3 Noble Square, Chicago, IL
This isn’t necessarily the Starbucks fault, but something needs to be done about the flow of traffic in and out of the parking lot. The lot is extremely small and cars are coming in from both entrances, blocking traffic on the main streets. A strict enter and exit sign needs to be placed at the entrances to eliminate this problem, or some other solution needs to happen. I had already gotten my coffee, but I was trapped in the parking lot for 10 – 15 minutes waiting for the drive through line to go down so I could get out. This Starbucks needs to be more proactive in having stricter rules for the flow of traffic in and out. Other than the parking lot, this Starbucks is good in terms of their service and quality of drinks.
Andrea R.
Classificação do local: 1 Chicago, IL
After many attempts of giving this location a chance it never fails to disappoint me. It is always out of something!!! If it’s not stoppers, it’s straws?! I called early this morning at 5:30am to request a Starbucks Traveler and was happy to hear they would have it ready for me within 15 minutes. Upon arriving I was told they didn’t realize they were out of the convenient carrier but they could offer me five venti cups of coffee?! I was speechless! I took the time and consideration to select Starbucks to treat my coworkers with quality coffee and was left empty handed because they have people working there who aren’t equipped for the job! This review is for the person in charge of ordering supplies! Wake up and smell the coffee!!! I wasted my time and wasn’t even offered a coffee for customer satisfaction…
Amy K.
Classificação do local: 3 Chicago, IL
I drive past this place nearly every day after work, and go through the drive-through about 3 days out of 5. They have the usual Starbucks menu items, and the inside is the usual set-up, perhaps with a little more open space than you might in some locations. The outside(parking lot and drive-through) is kind of a mess. The parking lot is tiny, and the flow of traffic into the drive-through was obviously not well planned. Cars come from two different directions, and have to make a tight turn to get to the ordering area. I’m surprised there aren’t more accidents here.
Janet N.
Classificação do local: 4 Chicago, IL
This place has its ups and downs, and the only reason I am writing this review is to acknowledge the one barista that stands out to me… Esco(I believe that’s what he said his name is), he is the only barista here that gets my order right and out rather quickly. I definitely breathe a sigh of relief when I hear his voice over the speaker because I know my order and drink will be as I ordered! Thanks!
Genaro G.
Classificação do local: 1 Chicago, IL
It is barely 9pm and a full staff decides it’s closing time when they are clearly scheduled to be open until 1030(as displayed on the door and in the Unilocal app). I understand it’s Friday and people need to turn up, but this is a tragedy. I have now seen 6 people leave in disarray. No, make that 7.
Aviator M.
Classificação do local: 1 Los Angeles, CA
I agree with many of the comments about this Starbucks. It’s the dirtiest store I’ve ever been to. The restrooms are nasty and so is the barista bar… slop all over the place. I spoke to the manager about this and he didn’t seem to think it was a problem because they are always so busy, it’s hard to keep up. I tried reaching the district manager and she never called me back. I do not recommend this place no matter how convenient it seems.
Mitzy P.
Classificação do local: 1 Chicago, IL
I would give half a star if I could. I had the most disgusting experience. There was blood on the pumpkin spice latte my boyfriend got me today. We went back to let them know. Instead of apologizing they try to say it was raspberry sauce. We are both baristas. That was blood the way it smeared proves it. I would expect better customer service from Starbucks. I have been loyal to starbucks, but I will never go to any starbucks again.
Penelope G.
Classificação do local: 1 Palatine, IL
Oh My Gosh! I cannot believe how very unprofessional the staff is here. It is like week a new person in training. The parking lot has little space. Cars are just flying all over the place. When you leave the parking lot you will leave with a few scratches or dents into your car. Don’t risk it.
Beata S.
Classificação do local: 1 Chicago, IL
The stuff is very unprofessional here and everybody is always in training. Only the manager says«thank you» and«please».With or without the line the wait for a drink is long. There are secrets — the sales person does not volunteer any info during ordering unless pressured for it. After the fight for parking space, one fights with the stuff for a drink. Just one more bottle in the parking lot, a dent or two and you are on your way! Please come back soon, so we can abuse you again!
Ashley M.
Classificação do local: 3 Atlanta, GA
Conveniently located just a few minutes from the Midway airport, this is the perfect spot to stop by and kill some time if you have to wait. When my boyfriend and I stopped by, they were appropriately busy with half of the seats taken, but there was no line at the counter and we were able to snag a table to enjoy our coffees. I enjoyed the chill atmosphere– what a calm enjoyment before my flight!
Mirna S.
Classificação do local: 1 Chicago, IL
Parking lot is inconveniently small so you have cars coming from all directions making it impossible to just exit if you want to get the hell out of there. I definitely recommends the Dunkin that’s right across the street with a parking lot much more manageable.
Liliana A.
Classificação do local: 1 Portage Park, Chicago, IL
I’ve never had the experience that I have every time I come here whether it’s from the horrible layout of the drive thru and bad parking lot set up to even employees. Every time I come here it never fails they always get the same drink I order every time wrong. I even tried ordering other drinks and they still manage to get it wrong and when I go in to get it corrected I’m then given an attitude not only by the regular employees but also the manager on duty at times. I love my Starbucks especially heading to work in the morning me and this being the nearest location to were I live it sucks that an establishment is this bad, to me at least.
Dan M.
Classificação do local: 1 Chicago, IL
I was a regular at this store until they decided not to have decaf anymore nor to offer to brew it, which I would have gladly waited for it. I guess they’re too lazy to even offer that. Oh and on top of everything they have a bad attitude. Never coming back to this store.
Colin K.
Classificação do local: 1 Chicago, IL
Parking lot is tiny, about 4 spaces, one HC spot. Cars double park and parallel park all around. So many cars going both the right way and the wrong way to the drive thru that you actually have to fight to get out of your spot. See photo for damage to my car. Starbucks need better signage and personnel to direct traffic. Portillo’s has it figured out. Get it together, Starbucks on Cicero and 47th. Never going back.
Ashley C.
Classificação do local: 5 Chicago, IL
Great service and friendly staff. Been going here for years. They know my name and order. Besides the small parking lot, no complaints!
Jonathan S.
Classificação do local: 2 Chicago, IL
The only redeeming quality of this Starbucks is that it’s located in an otherwise caffeine desert on the south side of Chicago. Other than that, the store is poorly managed, the store acts as a bus shelter, and the music is played too loud. Word to the wise – the posted hours are erroneous. Only the drive-thru is open until 10:30. The«lobby» is closed at 9:00PM and you will be warned discourteously to get out a full 20 minutes beforehand.
Diana G.
Classificação do local: 3 Chicago, IL
I would go with 3.5 stars. They have a drive-thru. Inside is big and plenty of room to sit and relax. Staff were nice and friendly. Bad — Parking is very small and limited.
Joshua N.
Classificação do local: 2 Berwyn, IL
This Starbucks is an oasis on an otherwise grim stretch of South Cicero Avenue. If you are driving to or from Midway airport, you were at least tempted to stop here. Problem: The parking lot is way too small. If you want your cuppa joe, you’re either going to have to park blocks away or struggle through the drive through line that awkwardly snakes through the tiny parking area.