Starbucks

the staff at this location are rude. I also noticed an overweight hispanic/​black looking woman with gold hair, a blue shirt, and a hat on along with the tall black male at the register making comments about my hair. its not nice to badly talk about paying customers with a life threatening illness!!! the two employees in reference were looking at me, snickering, and making hand gestures mocking me. excuse me for not wearing a wig to cover up the results of my treatments! i will never return to this location again!! you should be ashamed for allowing this!

Great service nice cashier. Only thing is sometimes the lines are a bit long —
I have been to dozens of starburcks and in terms of overall comparison vs others, its about a B+
The facilities are clean, its crowed, but workers make sure newspapers are not laying all over and empty cups and spilled coffee.
As a neighboorhood coffee joint, not bad

Rustic chic. If that is your vibe this is where you should be ordering your dopio Americano with an extra shot. I often stop by on Saturdays to take a time out from the amazing shopping in the area. It’s a nice place to people watch while rethinking buying that $ 1000 bag at Barney’s. I love the brick walls and dark wood counter space. They also have a large upstairs area that is good for studying if you must.

With every starbucks around the block, this one stood up because it was roomy. There were a lot of staff working so even tho the line was long, it didn’t take long at all to get to my turn. Also, the frappucino, my favourite is just under 4 dollars, cheaper than the one on division street, which is just around the corner.

Like the atmosphere, relaxing, spacious and very clean. Love the balcony where one can enjoy a drink and some fresh air. Would definitely comeback

Worst coffee shop staff in the entire city of Chicago, bad attitude, bad service they make coffee like if they’re dragged on their face .
They used to have some really goo crew there, but it seems like it’s a touristy spot .
I would send them back to learn the coffee basics.

Rude baristas and crappy frap which is unfortunate since I’m a huge starbucks fan. I know not to go to this one anymore.

Come here pretty frequently. Most of the employees are pretty well versed on drinks. Have had quite a few bad run ins with one employee impartial. It seems each time I go there, no matter if he’s behind the register or not, he always has an attitude with me & each of my employees as if he couldn’t be bothered.
I rarely write bad reviews for establishments, but his bad customer service severely out shadows the good customer service of his coworkers

What a beautiful Starbucks! I used to live right across from a Starbucks, but would walk for a mile to this location just because it’s that awesome! Beautiful décor, lots of seats, super reliable wifi, friendly service. Great job, Starbucks!

So bougie! This Starbucks is next level (pun intended)…
Wandered in the other day to grab an americano and a bacon ‘n egg breakfast sandwich, and I was in awe how nice this location is. I decided to grab a seat UPSTAIRS and roll through my work emails since I happen to have my laptop on me. THAT’S RIGHT THIS IS A 2 FLOOR STARBUCKS. Upstairs actually has it’s own barista and they serve Starbucks Reserves coffee (limited stuff), wine by the glass/​bottle, beer and small plates. Prices didn’t look to bad as beers were about $ 5 – 6 and small plates were $ 6. Might have to come back on an afternoon to check this out.
Anyways, if you find yourself nearby needing a coffee/​beer/​wine and a nice spot to chill, I’d definitely cruise thru. ‘Til next time, cheers!

This is so much more than a regular Starbucks. I have spent literally days upstairs – it is my second office. They serve alcohol and some small bites. Although it is sometimes hard to find a table, it usually happens with a bit of lingering. The best part of this Starbucks is the people watching – in addition to some tourists, this place attracts a «diverse» crowd. Good for eavesdropping, seeing fashion, watching people try to pick up dates, etc. Always entertaining.

It’s safe to say that the upstairs portion of this Starbucks has been my refuge from law school. It’s the perfect stress free environment, and their upstairs baristas: Billy, Grace, Alex, Jairo, Matt, and Josh have made me feel warm and at home in the cold city of Chicago. (I’m From California). Grace and Billy make great Double Shots, Alex has a plethora of very interesting and unique creations, and Josh makes great iced teas.
However, although the up-​stairs is great, there are some grievances which I hope to constructively address – all of which I feel can be fixed easily.
1. The Uniforms: When I first came here, I thought wow! All of these baristas are dressed so hipster lol. I felt like I was in the Pacific Northwest. It provided a feel of something more. Starbucks was going the extra mile to sell you something. Essentially you were getting special service. From the very moment you walk in. The tables are different; the coffees are slightly different (reserve), and even the service you were getting was different with the baristas hand delivering drinks in glass cups (kinda like Apple. When Apple Sells you a product: everything from the packaging to the accessories are made to «look» high quality). While the newly implemented strict standard Starbucks uniforms up stairs may be justified as a matter of economic efficiency (aka if everyone is wearing the same thing, we can have anyone fill in). It reflects exactly that. It represents that the up stairs is no longer this special area. It’s just the same. It’s no longer going the extra mile.
2. Poor In-​Store Marketing: Presumably on a busy day, thousands of people come through this Starbucks, yet how many people order coffee from the reserve bar? Even among the people who CHOOSE to sit up stairs; how many of them order a drink downtairs, which they could have ordered up-​stairs. This is a wealthy area and people are willing to pay money to try new things, if they are sold as unique or special. And, honestly, the sign advertising the reserve bar is in an absolutely terrible location. You have to be already on your way up, and even individuals who are regulars here have failed to recognize the sign. In the very least make a sign that’s updated on a regular basis. You’ll probably be more profitable; not just from new customers, but also from he individuals who regularly sit up stairs and order drinks down-​stairs. A potentially high price marketing cost is to have a video down-​stairs showing Siphon machine at work. People may not purchase this very expensive item; however I guarantee they will come up and ask questions about it and maybe order something else that is unique. (BTW, YOU DO NOT EVEN ADVERTISE THE SIPHON ON YOUR MENU LOL). This may not be the best idea, but nonetheless, there are much cheaper and more affordable methods of advertising. Right now it’s practically nothing, and while revenue might be great overall, I guarantee you that it could certainly be better.
3. Limited Selection of Cold Drinks
While the reserve bar may be unique in its menu with it’s diverse coffee beans and alcoholic beverages (not very transparent btw), it has a shortage of cold drinks. I am certainly against frappacinos up-​stairs, however, including the drinks such as the refreshers or your selection of iced teas and lemonades might be beneficial to your clients that do not drink coffee, but still goto starbucks and would enjoy your unique up stairs ambiance.
4. Wireless Charging
This is something I’m not as sure about considering the problem this location has with seating; however if you’re out to get improve the client/​user experience, this is worth a shot. I am familiar with this because in the San Francisco Bay Area nearly all Starbucks have the wireless chargers.
Overall, I love this location, but have kind of seen it move towards a standardized direction. It’s no longer as special. As a result even some of my friends in the area have stopped coming here and going to more regular Starbucks’. The effort at making this location unique and special has deteriorated significantly. Ending on a positive note, the personal one on one service and the baristas ability to make specialized unique drinks still make this a great place to get coffee in the Gold Coast.

Oooh Starbucks, when did you get so fancy???
Big, stylish and beautiful. But more about Starbucks… stunning location and design, only thing wrong is I waited downstairs as the barista crafted an excellent coffee during a busy spell, then I went upstairs to sit down, only to realise they had a barista up there also, who was quiet and waiting for customers — kinda odd.
Coffee was exceptional though and I’d love to post some pics of this branch but I wasn’t on Unilocal ‘mode’ as it was a Starbucks and it blindsided me with its fanciness.

the lady whos name is demitria (i may spell her name wrong), who works in this starbucks is awesome. starbucks should proud she is working here

This is a Starbucks with a split personality.
Walk into the first floor, and you are greeted with a typical Starbucks: the usual drink menu, pastry display case, sandwhiches and juice in the small cooler underneath… yeah, I am sure you are familiar with that.
But then, ascend the staircase, and you’ve entered «Starbucks on steriods.» There is a lot of seating, however, it is pretty packed during the day, and only clears a bit around dinner time. There are outlets underneath all of the tables against the wall. They have décor that is very unique for a Starbucks: a rustic, very natrual-​looking wood bench, a cozy fire place in the corner, a balcony overlooking Rush Street, and a mural-​covered, exposed-​brick wall. They have another counter where you can order drinks, but only «for here.» The options are different than downstairs. All their coffee is brewed to order. They also serve wine, and small appetizers such as chicken flatbread and mac and cheese. And the baristas bring everything to your table!
This Starbucks really stands out. You can have your normal, quick in and out experience downstairs, or you can linger a little longer upstairs!

I was having problems with a beverage that was made for me. I had it remade and it still wasn’t working out. Lupe was great and made me a completely new drink. Thank you so much Lupe!

This store has a clean look but is very inconsistent otherwise. I try to keep my orders simple (pain coffee, iced coffee, or teas), but should I choose to treat myself, there is usually something amiss with my order.

Five stars goes out to Sidney. After my second visit he remembered my name and even knew how to spell it. Nice having someone that pays attention to the little details.

Lovely Starbucks in the Gold Coast neighborhood across from Hugo’s Frog Bar. The upstairs is nice and there is a lot of seating. They also have wine here, a plus if you’re in the mood for wine at Starbucks.

One of the busiest Starbucks I’ve ever seen. The Starbucks is huge and covers two floors and has a pretty nice balcony. This Starbucks has a different menu compared to other Starbucks and offers hot snacks, wine, beer and different drinks.

It’s Starbucks but with the upgraded menu – reserve/​clover drinks, appetizers, and alcohol. They also feature things I’ve never seen at Starbucks like specialty coffee made via pour over. Many different sitting spaces with different feels and levels of comfort. So basically, everything you want in an urban café but with a terrible aftertaste of the super corporate, plastic, and capitalist. Sigh… Take my money.

This review is for the female barista with the pony tail who was working at 11:30am today. She threw the ice into my cup causing it to spill out all over and then was quite miffed at my request for her to hand me a napkin so I could clean it. Instead of a napkin she used another cup.
No need for that attitude, I just ordered a latte and would like to drink it without getting my hands wet or spilling it all over. Really unnecessary.

I am giving this Starbucks one star because I think they SUCK with trying to keep there costumers safe…
I went to use the restroom upstairs and had a weird feeling… as I was going about my business, I look up and see a BALD AFRICAN AMERICANS HEAD!!! A MAN PEEPING THROUGH!!! I mean, seriously??? I tell the employees, and instead of rushing upstairs looking for this man, they look around, tell their Co workers and just apologize to me… I accept the apology but how about rushing up there looking for This pervert so that this never happens again??? I’m still shaking and still feel violated!!! Please, ladies if you use the restroom, make sure no one is next to you!!! I’m just thankful that I didn’t get raped or killed!!!

My favorite Starbucks location ever. Perfect location by upscale stores like Barney’s and Oak st boutiques. 2 floors with lots of seating. Also has a second floor balcony with seating as well which is very pretty in Spring, Summer and Fall months! Beautiful Starbucks and full of good looking people if you like to pick up your next potential match at Starbucks ha.

So apparently Starbucks/Oak’s Brew Bar is asking musicians to play for free. If they weren’t required by law to pay their employees, I bet they wouldn’t do that either. I can just see it, «Come do what you love and trained most your life to perfect and be a barista! Plenty of opportunity to get more experienced and exposed to random bs’ers who will tell you that you’re great and they ownca brewery only to find out they’re full of crap! Plus we’ll let you beg for TIPS!» How degrading. Starbucks should be ashamed of themselves.

So this is definitely the most unique Starbucks I have been to in the city. It is one of the best places to grab a drink and spend the night people watching from the balcony on the second floor. You can grab stuff to go on the first floor or mosey up onto the second floor for a classier vibe with alcoholic beverages in addition to coffee drinks served in actual mugs. It’s a nice place to hang out after eating at one of the many restaurants near by or shopping, or as it seems many other people do, just to study.
A few minor annoyances though, one of the Unilocal advertised discounts that led to their corporate website that showed a discount code did not work :(I even checked the expiration date of the coupon code and the participating locations. I didn’t push it though. Another thing, there were fruit flies on one of the fruity dessert displays, granted I don’t think they actually use those to give to people, but ew. We did alert them about it, and they did remove it.

I am a coffee fan through and through. You might as well call me Daniel «the caffienated Unilocaler» S. My first Unilocal profile picture was me standing in the very first Starbuck’s. With that said visiting this is the 385^th Starbuck’s that I have visited. And what a Starbuck’s this place is! Out of all the Starbuck’s I have visited from Lincoln Boulevard, Miami Beach in the far southeast to Whistler, Canada in the far northwest, I have never been to a two floor Starbuck’s with a full service coffee bar on both floors.
Just like Chicago this Starbuck’s is fashionable and upbeat. It reminded me of a two story town home and a college dormitory room where coffee is the fraternity drink of choice. I could clearly picture John Belushi’s Bluto of «Animal House» swinging off the second floor balcony. More clearly I could picture myself spending a lot of time visiting this two story Starbuck’s if I lived here. With the cool weather I would cozy up with a pumpkin spice late or egg nog late as I sit on the second floor balcony. In the coolest of temp I clearly see myself connected to an outlet writing Unilocal reviews on the neat places that I’d be spending time in nearby. In the summer I’d be carrying a Café Americana down the street to Mariano Park.
It’s funny that when I reflect on my early Starbuck’s visits as a Florida Atlantic University student in 2004 that friends regarded Starbuck’s as a fad. Ten years later when coffee lovers are filling up a two story Starbuck’s with lines on both floors and crowded locations each direction a few blocks away, this is no fad. It is an institution that is a way of life. Ironically my Starbuck’s friendship has outlasted my Florida Atlantic University friendships. And at this rate I might be buried with a Starbuck’s cup.
Note: To avoid a «Slow down Tiger» warning (coffee has a side effect where you run all over exploring different places) I passed over checking in and did a tip instead.

I heard a rumor that Starbucks serves wine. Well, not all Starbucks. This one does.
This Starbucks is two levels and fancy shmancy. It is spacious and decorated nicer than any other Starbucks I’ve ever seen in my life. Get this: it had real flower arrangements on the tables!
Although this Starbucks is in a super uppity, touristy part of Chicago, it’s still chock full of students camping out using the free wifi. When M and I went we felt a little uncomfortable chillaxing with our wine because we didn’t want to disturb the reticent ruminations pervasive throughout the interior. We went out to the balcony where we critiqued outfits and considered Laborghinis.
Ordering was not as easy as we expected. Heck, I don’t know if ordering at Starbucks is ever simplistic after considering all of their customizations. At first we tried to order wine downstairs but the barista pleasantly instructed us to go upstairs for our wine. Grace helped us upstairs. They didn’t have many selections: three or four solid red wines mirrored in quality and number for the whites. They also had about four or five food options including bacon wrapped dates and truffle macaroni and cheese. We opted for the dates, a pre-​packaged cheese plate, and two glasses of wine. Our total came to about $ 30 which did not include the dates (Grace forgot).
Grace brought our wines to the balcony — each with a small dish of seasoned and toasted sunflower seeds. She explained that they were out of the bacon wrapped dates but offered to substitute the macaroni and cheese for free! We couldn’t object to that!
In the end, we were delighted by the quality of all of our food at Starbucks. The cheese plate was fresh and well balanced. The macaroni and cheese was surprisingly delicious for something that’s pre-​made and cooked in a toaster. I even loved it and I’m not one for pasta! Our dinner-​time hunger was satisfied. We happily discussed how $ 30-​$ 35 for the pair of us would be worth it for another glass of wine and bite to eat at Starbucks.