Staples

A small Staples with a normal selection. Low rating because it always seems to take so long to check out. There seem to be more steps in the process than any other retail store.
Today it took 5 minutes just to drop-​off a pre-​paid UPS package.

Just had the WORST experience! My assistant had purchased ink refills and accidentally purchased the wrongs ones and I came in to return them and because I didn’t have the receipt the MANAGER an indifferent and NOT friendly man was going to give me a 50 cent credit when I had PAID $ 1.79. I told him that this was not fair and he just didn’t care! What irks me the most is that he made NO EFFORT to help. I WILL NEVER BUY ANYTHING FROM STAPLES.
And people wonder why Companies go under …

Update: 9÷10÷13: Today was my last day at this store. The girl at the printing area is SO rude. I am still outraged with my visit today. I swear, she tries to make my visits as miserable as possible. I am in there multiple times a week, maybe she hates laminating? Anyway, I would not recommend this store if you are getting something printed. And stay out of the bathrooms.

You go here when you don’t have time to order stuff from Amazon or CDW or you just want it now. Do save yourself a few bucks and get cables. memory sticks, cartridges, etc. by going to MicroCenter or CostCo if you can. …
The staff here have always helped me quickly locate the stuff I need. The store is sensibly laid out with a good selection of merchandise. I’ve never left not being able to find something more or less like what I came in for. The store is always clean. The aisles are wide and easy to negotiate. Checkout is quick and pleasant. What else can you say about an office supply store that does what it’s supposed to do? Uh, it’s well-​lit and has air conditioning and heat.
Oh right. Here’s what:
This shopping center has very serious problems.
First, it’s disgusting. I mean big city in the Middle Ages disgusting. The waste can a few columns over from the entrance of Staples is a toilet. It’s actually a toilet. There’s a a strongly smelling thick black streak of rotten human urine coming from under it that doesn’t ever seem to … disappear. Visit after visit I always seem to remember to hold my breath a little too late. You might occasionally find a human poop out in the open.
Second, in addition to basic sanitation, this slumlord also somehow managed to overlook adequate bicycle parking. The only bike rack is a few yards west of the K-​Mart entrance across the parking lot and it’s one of those upright racks that won’t let you get your u-​lock through your frame and rear wheel. Hey, I like my rear wheel and hub a lot and they’re expensive to replace.
Third, be really really careful when you’re walking or riding your bike around the parking lot. While the towing jackals may be Johnny-​on-​the-​spot when it comes to towing people’s cars seconds after they make the mistake of stepping off the premises, nobody but you will pay enough attention to your physical safety and people drive like real assholes in this parking lot. It’s like dirt track racing or something. Just be careful.

I am very depressed writing this review, but it needs to be told. I USE TO LOVE this store. The previous manager was Jennifer and she was so cool! It has been able 6 months that I shopped here. I went there today and will tell you that the print center service has declined. Their computers were horrible and I tried printing some stuff and only one sheet came out. I wanted a complete discount because it was their crappy computer and printer that was not working. I received a whopping 20% back for the mistakes. No one there smiles anymore and everyone seems like they are doing you a favor by pointing out where paper is. I am a firm believer in Office Depot or Office Max. I will never send a penny here again. Their prices are not that great anyways. I use to shop for their service. The employees have declined and it is a shame! I know my business is appreciated at their competitors.

There’s a guy at this shop who treats customers like idiots, so I spend at least 30 minutes perusing different printer inks with him. Then I leave without making a purchase. Take that Staples guy! I don’t own a printer!

I go here for work about once per week. They’re always understaffed, especially for such a large store, but no other choice since it’s the closest. There’s alway people at the counters and copy center, but never out in the store. Otherwise, it’s just what you’d expect for a Staples.

Great store great location — It’s big with a lot of items, a lot of parking and there’s always someone to help me when needed.

Great location, plenty of parking, great selections, bought a high speed fax copier for 140.00,i am pleased with this location

I have had to go back/​call back now for the second time about something not working or missing an item from the package.
The time spent trying to sort out this type of problem is massively time-​wasting having to go back or call etc and you are better off going somewhere else since this store does not have its employees making sure things are ok before sold.
I have upped the rating as I feel the staff are trying hard to resolve situation.

I usually go to the Staples on Roosevelt for my copying needs (which are weekly and plentiful) but had to go to this location because I had some business around Wicker Park. As a small business owner, I find their self service copying stations very helpful in getting me quick copies that I can do myself, cut, etc… quickly and without bothering any service agents. At all the other Staples I’ve been to, I’ve never had to ask for a paper cutter, or staple remover, they are all right there for your use, but at this Staples, the guy behind the counter thinks it too much his home and got mad that my husband and I used a paper cutter that was at the self service station without asking him for it. He literally said, «This is like our home, if you need something you need to ask for it!» It’s self service! If you are so afraid someone will walk out with it, then for one take the «self service» sign down and second, put a scanner on it and take it home with you!!! I The way some people think that they have the right to be rude because they think you won’t call them on it is beyond me. Staples is not your home, and you have no right to be so rude to the customers. Will take my copying to the public library (who need the money anyway) which are the epitome of self service minus the paper cuter and attitude.

Very helpful crew. found all what I needed for my business. One cashier was super hott and when I went back she was not there. Oh well, I just have to settle with the plain jane one.

I went here to turn in my printer with their exchange program to buy a new printer. Anyhow, I walked in and stood at the customer service desk where they were helping people. When they were done helping those customers I stepped forward and the two employees walked away from the counter one at a time without saying a word. ???
there were also employees working the registers and intermittently going behind the customer service desk, but nobody said I word or even looked my way. Finally a gentleman that looked like he was a manager asked if he could help and then sent me in the direction of the printers while overheading for assistance to the department for me. Nobody showed up. After waiting 5 – 10 mins and looking at the different printers, I walked to the front by the camera counter and someone finally asked if they could help. I don’t know, I am happy with the printer and the price, but what is up with the customer service by pretty much every employees in this place?
I don’t know what to think of this place and I am glad I go here very few times a year.

Great location, parking is a snap and it’s next to the jewels so makes for a natural consolidation of steps. I’ve had a few work print/​bind jobs done here of late and they do a fine job at a price on par w. Kinkos.
I also picked up a new laser printer the other week. Took it out of the box and hooked everything up… nothing. Went through the manufacturer customer service and after trying everything we could, it still didn’t work.
Head back to Staples same day, the manager apologized (obvi not his fault) and hands me another and discounts my extended warranty I purchased. Nice.

Great customer service! I only stopped in this Staples once, but found the cashier, Calvin, to be extremely helpful and polite. He helped me carry my items (crates), went upstairs to check when I said I thought the items were on sale, and gave me the sale price even though the sale sign was from last year.
I enjoy Staples in general since I’ve found good deals. The layout is no more confusing than the downtown location, so that didn’t bother me. I also noticed that their Post-​It display was pretty much incredible, although I was able to resist.

This is the closest office supply store to me so I’m here often. And I have a good impression of this store because they always have had what I needed and at a good price. I always check out the closeout table for the bargains. Today I needed toner for my fax machine. They had it and it was a closeout special for less than half the price. A few months ago I got a $ 279 paper shredder for under $ 100 — it was an open box special. Cheap shredders just don’t cut it for me (pardon the pun) — they always jam and never work right. So I’m ecstatic to have a super duty one which doesn’t jam and has held up over the months. The store seems small but they’ve always had what I needed. Plus I can always stop in to Jewel (or ‘Jewels’ for the city people) if I need any groceries.

What no reviews for this Staples in Wicker Park? Have I entered the twilight zone? When I think of office supplies I don’t typically think of this location. Luckily it saved me a drive down to damen, fullerton, elston shopping hell. The layout is weird, the store is small and split between two levels with a narrow escalator of doom. The store smells like subway and I couldn’t keep my mind of getting a sub sandwich instead of buying paper products.