Baskin-Robbins

I normally don’t leave reviews, but Amanda has got to be one of the sweetest people I’ve ever come across! I can tell she’s a hard worker and values her customers. I never thought I’d say that I had a really gray experience at a DD/​BR, but I did and Amanda deserves some recognition.

You lost my daughter’s 6-​year-​old Birthday Cake for which I’ve placed the order online and have the confirmation number! Did you say you were sorry, when we showed up to pick it up and you didn’t have it? No. Did the manager who was not present on a Sunday, when most big pick-​ups would be, call me today with an apology? Nope. Did you give my husband, whose job was to just go and pick up, a replacement cake? Yes you did, but guess what, it had nuts in and on it, and we had 3 children at the party with nut allergies who couldn’t eat any. Yeah, that went over real well. Did you try to keep my husband and child there for 30 minutes while you tried to figure out your stuff, so that they were actually late to the party? Yep. You are about to get every possible honest Unilocal,Facebook, etc social media review that I can possibly write in a couple of hours. You screwed me, and my kid over, and did nothing about it. What an embarrassment. Did we get money back? Nope.