RadioShack

I guess this is what happens to a generation that didn’t ever need to assemble a stereo or fix a lamp. This particular radio-​shack is staffed by a group of 12 year olds who lack even basic intuitions about electronics.
The shopping experience is of beating away a pest who desperately wants to sell you an extended warranty on a product he can not help you find.

I’ve only run into great, knowledgeable people at this store who have been very friendly and gone above and beyond to help me with what I needed.

Worst radio shack ever. We called ahead ot make sure they had the phone we wanted. We were told they did. We drove right over. The man wokring in front said Vanessa in the back had the phone and she would be right out. We waited and waited and waited and Vanessa never came out. This was not an inexpensive phone and we were willing to purchase it on the spot. We had done our research. So we left to go see if KMart had the phone– it did not. So we walked back to Radio Shack ad this time the man– the only employee in the front of the store told us Vanessa left for a while– she was not on break he said– just left. And worse yet, she took the keys to all the phones and so he as left manning a store where he could not sell any product. Again we waited for 15 minutes for Vanessa to come back and she never did. There was also some other employee with her BABY in the back room who never once came out to see what was going on or to assist this helpless employee in the front– when we confronted her she claimed that it was her «day off» and she had no access to product either. She claimed her name was Maria but we are pretty sure this was Vanessa. If you are looking to buy actual product, skip this store– they are rude, unhelpful, lazy and have clearly forgotten that they are in a service business.

I know it’s radio shack, and you can’t really expect top-​notch anything there. This place is fairly conveniently located, and easier than going to Best Buy, et al. However, I find this store in particular to be very overpriced and the sales staff to be extremely unhelpful or incapable of helping more than one person at a time. So, if someone is already there debating which pink flashy cell phone accessory to get, you will have to wait until he/​she is done deliberating until the salesperson helps you check out.

I bought a prepaid ATT&T smartphone here. The woman helping me was very nice, but took what seemed like a very long time to help me set up the phone (about an hour). She tried to ‘upsell’ me on the most expensive prepaid AT&T plan, claiming that the Android market was only available on the most expensive plan (I found out this is not true as soon as I got the phone home). She also sold me a 4GB SD card for the phone by telling me the SD card was not included in the GoPhone. I later learned this was not true because I went to a different Radio Shack and bought the exact same phone for my husband– she said the SD card wasn’t necessary because the phone came with one installed (which she showed me). The person at the Milwaukee location must have taken it out of the phone when she installed the 4GB one that she sold me. Sketchy!

Went here with a friend to find a solution to a cell phone problem. The manager took at least thirty minutes working with us and was able to fix the problem.
If you go to this location with the same manager that I worked with, you should be able to leave with your questions answered.
As for the array of products, we all know by now what Radio Shack’s carry. You go there for misc plugs, cords, cables, etc. and occasionally something bigger. I don’t walk in there with high expectations like a Best Buy.

I went here looking to get a 100mA 250V slow-​blow fuse. The guy tried to sell me a pack of 1A fast-​blow fuses. He tried to assure me that 100 milliamps is the same as 1 amp.
Wow.

It is conveniently open into the evening as Susan mentioned, which is awesome. I only go here to get the basic stuff, you know, RF equipment, LED’s, switches, batteries.
The real heavy duty stuff I order online from specialty vendors, through no fault of Radio Shack. The sales staff seems to leave you alone if you are just browsing and let them know.

I’ve only had to go here for simple products, but was always offered friendly help. I’m just glad there is an electronics store so close! AND they are open until 8PM! Whoo! Hoo! Thanks for acknowledging that people have jobs!