Pizza Hut

Horrible service! Somehow everytime i seem to call they hang up and when they finally do they decide to take over two hours to deliver?!

worst worst worst service from the bitch that took my order to the most dirtiest delivery drivers ever. yea they have good pizza but the service sucks. theybact like they dont know how to communicate with humans. absalutely gutter ass service. i have never seen service from these ppl in my 36 yrs off living in chicago. never never ever will you get my money. and clean ur drivers before u send out ppl food u gutter m-f’ers. disgusting employees with the ugliest attitudes.

Terrible service! I always have something go wrong when I order from this place, usually something wrong with the computer system. After tonight, I will not order from Pizza Hut again. I ordered food at 8 pm. 9:30 comes and I call to check on the delivery. The guy that answers the phone says that the driver is taking longer than expected. Ok fine. 10:30 comes, and my husband calls to find out about our order. He is told by the «manager» that the general manager sent the other drivers home, and they are down to one driver. On a Saturday night??? 11:30 comes and my husband calls again. He is told by the «manager» that the driver tried to deliver, called and did not get a response. We did not have any missed calls. And the «managers» only solution is to send the exact same driver with the exact same order out to us! No thank you. Pizza Hut just lost two customers this evening

Wish I could give this Hut no stars! Long story short, ordered a pan for my Grandkids at 5:57pm they said two hours. At 8:25 I call to ask about the pizza, got asked a bunch of questions before I was told their was no order under my name in the system and three children hungry looking for dinner! «Thanks For Nothing!»

Big mistake walking into this place. Placed my order online to be picked up at 6. Got there a little late a quarter past 6, paid for my food and was asked to sit down that it would be ready in a few. Wrong! After 20 minutes the girl on the counter said they hadn’t even gotten our order started because they had gotten confused. The manager came out and excused himself. I wish I would’ve gotten the number to corporate because to top it off the ceiling was dripping water left and right with a huge puddle in the middle of the paying area. Learned my lesson. Never go in here again. The near by pizza place always does it.

So I am a pizza hut lover and this would be the closest one to me so sometimes I have no choose but to fight the cravings. So I ordered some pizza and pasta and me and my kids went to pick it up; we went in and before we picked it up we decided we wanted to eat in instead of carry out. So I ask the employee; seemed like the only person there in the whole place, at the time; if we could change that to dine in and if there was a Price difference I would pay. She told me no I cannot eat my carry out out there and I said well I haven’t picked it up cant you just change it to dine in? She said nope you can’t eat it here so I said what if I cancel my carry out and sit down and order? She said nope you can’t cancel and you still won’t be able to eat in. The place was empty not a soul so I was like what is this lady’s problem. I asked her again, so I can’t cancel it? She said nope, so I was like well I guess I just won’t pick it up then, same thing. What an idiot. Was she going to force me to pay ?! Lmao so later I called and talked to some guy that had no idea what he was saying (he was agreeing w her) so he put me on hold for like 12 min, the manager came on and told me he apologized and that the girl didn’t know she was new and he will talk to her; that’s fine but I really didn’t like how he sounded so insensitive on the phone basically he was like hey it’s not my fault she is new so whatever. But I say whatever, I guess I’ll be going to the one one 67^th and stony, at least they know how to act.