Papa John’s Pizza

Forgot my order and charged me anyways. Waited an hour. Word on the block papa is creepy anyways. Try toppers instead, better service

Great deals! Pretty typical chain pizza, but they offer really good deals to local university students (DePaul). Also, they’re offering 50% off your entire order the days after a Bears win! They have great deals for «3 course meals» as well. Pizza, breadstick, and dessert! As for the pizza, they make it quickly and well. The topping you want are what you get and the pizza is not smashed.

Hung up on my phone call twice and did not listen to my order. I have never pursued delivery pizza more in my life, and at this point I don’t even know if they’re delivering my pizza or not. in conclusion, not worth the effort of calling and confirming order unless you are starving to death.

Heads up. They do not accept orders long before they actually close. Unreliable location

This is by far the worst papa johns to order delivery from. I only thank god we did not pre pay with a credit card and told them we would be pay cash.
We placed an order online around 10pm and the estimated delivery time was only about 30 – 40 mins, not too bad. However, 11pm rolled around and we still had no pizza, then 11:30 and finally it was midnight. We never heard back from them and never received our pizza. We even tried calling with no success on getting through.
I live less than a mile from this papa johns and it is absolutely unacceptable that one should order a pizza and not receive it.
I will never order pizza from this specific location again and I am starting to think I may choose one of the million other amazing pizza places in Chicago over papa johns I’m general.

This place is 5 minutes from my front door, so it stands as a constant temptation for this work-​weary and hungry Chicagoan. After casting a mournful glance at my fridge and pantry, a $ 5.53 small pizza (carry-​out only) looks pretty damn good. It’s always ready in about 15 minutes, and the only issue I ever experienced is once having them forget to square cut the pizza (and they offered to remake it). Keep doing what you do, Papa.

I can only rate for my online order delivery experience! Granted I ordered on a Sunday night which I’m sure is slow for them. I ordered a cheeseless pizza on regular crust with pineapple and tomato toppings. Kudos to Papa Johns for having a user friendly ordering system online and vegan options with even a «no cheese» option in the drop down box. Pizza arrived in under 30 minutes, delivery man was nice and delivered my correct order. Pizza was fantastic without the cheese (vegans I highly recommend!) and it was still hot when I opened the box which is not always the case for delivery pizza. Though i think $ 13.50 is a little high for a medium pizza without cheese, I do feel like I got my moneys worth. Will definitely order again when I don’t feel like cooking.

Would give zero if I could — called to place a phone order and got put on hold no less than 5 separate times. Hung up and am calling Domino’s — this is horribly sub-​par service even for cheap delivery pizza.

Could be the worst run papa johns on the planet. This manager should be ashamed of himself. Never did I think a papa johns could be so awful from the food to the service. My like papa johns too. But this place should be shut down

LEARN FROM ALL THE MISTAKES THAT YOU SEE HERE IN THE REVIEWS AND ORDER FROM SOMEWHERE ELSE.
Here is the story of my order from this location.
I placed an order online, and I was quoted a two hour delivery time. That’s fine by me. But, one hour later they called me, and I missed that call. They didn’t leave a voicemail, and when I called back 30 minutes later (still 30 minutes before the expected delivery time) they didn’t pick the phone. So I called twice, and it just rang until the call ended. Another hour passes, and I finally find out that they canceled my order when I didn’t answer their one call. No voicemail, no email, and no pizza.
I WAS UP UNTIL 5 AM WAITING FOR A PIZZA THAT THEY CANCELED WITHOUT TELLING ME. I had to call their corporate support number so that I can actually talk with someone at the store. Then the employees here lied to me about attempting to deliver the pizza, and then complained about not making enough money to work this late.
I had to file two complaints before ever receiving any follow-​up from this store. I WAS LIED TO AS WELL ABOUT BEING REFUNDED. I had to follow up with them and have a different manager refund me.
NEVER AGAIN. LEARN FROM MY MISTAKE AND AVOID THIS PLACE.

Garbage service never order from here.
Food never arrived. I called the store, was super polite, and the person on the other end was really short with me, totally uninterested in being helpful. Also super loud rap music was playing in the background I could barely hear her.
She said the driver rang my doorbell; this is impossible because they didn’t know my apartment number (and my name’s not written). No missed calls, nothing. Caught in a straight up lie; don’t order from here.

OMG the cookie pizza is one of the most delicious things I ever had from papa johns.
The cookie pizza is amazing so always get it.
I ordered delivery on Tuesday and I got my food delivered in the stated amount of time 30 – 40 minutes.

My flight was cancelled and had to stay in Chicago for the night. I was starving and had to get a late night meal. I went in to get a pizza and the guy working there was very polite and had a pizza that he was gonna get rid of and he gave it to us for 5 bucks. Small place in good area of Chicago.

#NEVERAGAIN
I’ve never been angry enough to actually go thru the trouble of writing a review (I’ve come close but have never done it) but this is utter bullshit.
It’s been 2 hrs and 15 minutes since I placed my order. I called to as about the status of my pizza and I was told «It’s on it way.» Seriously? WTF?

Waited 2 hours for our food. Called the location to find out the status on our order and the woman who answered was extremely rude. I know it’s just pizza, but come on.

Awful, just awful! Have ordered from here a few times, and always order extra garlic sauce. Not once has it ever came. Tonight, the delivery driver pointed out it was in different boxes as we had ordered wings, breadsticks and pizza. I opened the boxes and saw upside down sauce containers, so silly me– thought it was in there… nope! Extra ranch and marinara which we did not order extra of. I guess I should have flipped them all over to check. Breadsticks tasted like plastic melted on crust, wings are super soggy, and veggies on pizza were almost raw. I used to love Papa Johns (in fact, we ordered in from them on our 1^st wedding anniversary) but never again after tonight. Other places have better service and food, and you won’t get charged extra for stuff you never get.

The Papa is in the house! I live close enough that I never have to rely on delivery from here, so I can’t complain about delivery. What I do love is that there is constantly free/​cheap pizza to be had from here. In the year that they have been open I am pretty sure I’ve had 3 – 4 free pizzas and countless pizzas under $ 10. The pizza is consistent for Papa John’s and who doesn’t love a company partially owned by Peyton Manning! If you want cheap, tasty, mediocre pizza then this is your spot!

I pretty much never eat at or from chain restaurants, but when I’m re-​enacting scenes from Adventures in Babysitting, and the kiddos make a special request for Papa John’s, who am I to argue with a little big-​box pizza in exchange for good behavior and popularity amongst the youngsters? That, and going up against the palette of 8 year olds didnt seem worth the trouble. It sounded like a fair trade-​off so I dialed up the PJ and put in for delivery of a monster-​sized sausage, some cheesy breadsticks and a medium mushroom.
When I called, the guy who answered was surprisingly professional, and not just for a Papa John’s, but for anywhere. This guy musta been moonlighting from a law office or something. He swiftly took my order, upsold me on some cheesy breadsticks I had previously been on the fence about and was familiar with the street said Adventures in Babysitting were taking place on. Perfect.
Our delivery took about an hour, which seems pretty standard on a Saturday Evening around 8:00. I was able to pay over the phone and sign the tip onto my card. The food arrived hot and the kids scarfed it down with a vengeance and a total lack of consideration for no double-​dipping rule. It was my kinda party!

I ordered pizza from this chain restaurant, despite the fact that I knew Café Luigi and Renaldi’s have WAY better pizza.
Sometimes I just crave a stomach punch, what of it?
When I was in high school I had regular access to $ 5 one-​topping large Papa John’s pizzas (ridiculously cheap for pizza even in the Pizza! Pizza! era of the 90’s)… so in the 90’s I ate $ 5 large Papa John’s pizzas for breakfast, for lunch, for dinner, and pretty much any other meal I could think up as an excuse to eat more pizza. Just so you know, several different one-​topping pizzas stacked on top of each other — as a sandwich — pretty much equals a supreme pizza.
So, I decided I needed Papa John’s, and I needed it delivered… despite its proximity to my house.
I also ordered cheesesticks, and therein lay the rub. Normally I wouldn’t flaunt the fact that I ordered from Papa John’s. BUT, the delivery guy/​kitchen people mistakenly brought me wings instead of cheesesticks. Because the pizza didn’t provide enough cheese to put me into a nostalgic coma, and because wings are generally gross and especially gross from PJs, this was an epic let down… enough for me to temporarily swear off Papa John’s ever again. And, it didn’t help that the people who ordered those wings ordered them with some sweet & tangy barbecue sauce and a side of honey mustard… Seriously, just walk your high self over to McDonalds if you’re that desperate to desecrate a chicken.
But, 15 minutes later, my buzzer rang. Half expecting a couple of hungry Chad’s hoping for leftover wings, I went down and checked… It was the delivery guy with my cheesesticks and an apology. WHAT THE WHAT!!! Now I get leftover cheesesticks, pizza, and wings for breakfast, lunch, and dinner tomorrow. Hopefully that’s enough to tide me over for a long time, but still… Thanks Papa John’s.
Seriously, that’s about as good of service as you could expect from a franchise.

Imagine: waking up on Sunday morning, hungover and hating loud noises, people, and most of all, getting dressed and going outside.
Solution: delivery! Pizza! Papa John’s!
My roommate called in the order while I curled up into a ball on the couch, chugging coconut water and hoping that the hammering on my head would stop. We were quoted an hour… and I was fine with that, because as everyone knows, when you’re hungover, the time-​space continuum is warped.
An hour goes by. Painful hunger slowly turning into painful hanger. Yes, I get angry when I am hungry. That, combined with my hangover, made for a horrible combination while we were waiting for our pizza to arrive. My roommate calls. Papa John’s says that it is on the way.
Another half an hour goes by and I realize that I have been gnawing on my pajamas in delirious hunger. My roommate calls. Papa John’s says that it is on the way.
I love me some Papa John’s and I’m really glad one opened up close enough to deliver to my apartment, but it nearly drove me crazy to wait so long for my pizza… I think I’d almost prefer just getting Domino’s so I can track my order online.