Mobile 1 A T-Mobile Exclusive Dealer

Matches prices, great customer service, unlocked my friends phone, fixed my crack screen. New ownership and I make weekly stops to greet them. Referred them to many friends and family and they come back satisfied. They are one heck of a guys.

Its funny that no ones written a review for this. Lemme tell you a crazy story you probably aren’t going to believe.
I broken my phone. Head in and decided to buy a blackberry. After watching the employee treat an elderly customer like a peice of shit. I tell him what phone I want. He asks me to write my social security number on a piece of paper (which i did because i’m an idiot) and then he looks up my account and makes a comment about «how stupid I am for paying so much» Tells me he gave me a google employee discount and that in two days when someone from naperville calls me to lie and say i work there.
THIS IS SERIOUSLY A TRUE STORY.
He gives me the phone, and I leave. He tells me to come back when I have free time and hang out in the store. Yeah right, buddy.
It turns out I hate blackberrys but thanks to Tmobiles amazing return policy I can bring it back and get a new and better phone. I go to the store. Suprise, its him again. I say I hate the phone. He goes OFF. Asking a hundred questions and go on and on about how I have to keep it. I remind him of the return policy and he finally says «ok I’ll return it but if anyone calls and asks you why you have to lie and say it was broken»
WHO ARE ALL THESE PEOPLE THAT ARE GOING TO BE CALLING ME THAT I NEED TO LIE TOO!!!
I pick out a new phone. He says, you know that phones like a hundred more dollars can you even afford it. I say yeah, he goes in the back and gets one… and thats when I notice my social securtiy number still sitting out on the counter. are you fucking kidding me! he comes back with the black one, I wanted white. Oh too bad for me because «I already scanned the black one and can’t undo it» So he hands me the phone and tells me I have to go through the tutorial. I politely explain I can do it at home. He says «so you just wanna take your phone and go you’re not going to stay and hang out with me» uhm no. He then throws the box for my phone at me. IM NOT KIDDING. HE THREW IT. and says «fine then go» I grab my stuf and run out.
Oh hey, dumbass, you forgot to charge me.
This was at 3pm. At 9pm I have a voicemail. «Hey Jenn, Its Matio (Spelling??) from Tmobile, You need to call me back immediatly»
but wait… the area code is for New York not Chicago, Which means he called me from his cell phone.
I have obviously never been in there again.