MedSpring Urgent Care

Went today to do a follow up for strep. First time wanted me to pay $ 50 because they couldn’t guarantee they accepted Blue Cross Blue Shield. Today they charge me $ 100 to go towards my co-​pay which I don’t have. I have already met my deductible for year The doctor was honest and didn’t want to charge me bc it was a follow up and he didn’t do anything but The nurse insisted that I pay for the visit. Went to children’s urgent care after talking to Dr. and they can’t believe they didn’t run any other tests and at the very least change her meds protocol for the strep. Liked first doctor but not impressed this time. Watch for overcharging

Would not recommend this office. Very unprofessional staff. After seeing Dr. Dennis T Um for ear pain I ended up in the ER with a severe ear infection from him poking/​removing wax from my ear. Also when I was done with my visit the receptionist said I owed $ 100 for my visit. I thought was strange because I had submitted my insurance to her and have never been asked to pay anything but a small co-​pay at any doctors office even when using their practice in the past. When I received my bill in the mail I didn’t owe $ 100 I owed $ 12. Not a place I would recommend!!!

I went to MedSpring for the first time yesterday and was very pleased with the experience. I waited for only a minute before being seen and the nurse who took my vitals was very nice. I didn’t catch the doctor’s name who saw me, but it sounded something like Dr. Giaddi (sorry I don’t have the correct spelling!). She was wonderful! I just had some symptoms of a sinus infection and she was so sympathetic and kind. Additionally, the waiting room and the examine room were extremely clean and comfortable. The whole visit from beginning to end was about 20 minutes. I would definitely go back if something else came up.

I stopped in tonight at 8:50. Yes, I know it’s close to closing time. I needed an X Ray and the receptionist said «it would take 30 minutes to turn back on our x Ray machine, so we can’t do anything for you». If you close at 9:00– why is the machine off? Won’t be back or recommending.

I went today after having walked on a sprained ankle for three weeks after a Wisconsin Dells vacation. The staff was very nice and no pressure sales for anything un needed. No wait either. I know they could tell how frustrated I am with my situation and they were very kind about it (no shaming of having waited so long). They gave me an X-​ray and a boot and also a referral. My only critique is when I called the referral they didn’t take insurance… any insurance… none. So that was frustrating but not at all the fault of MedSpring. It is very close to my house and I could see using them again.

I had an excellent experience at this MedSpring location! While running this past weekend, I tripped and sprained my ankle. Doh. My husband took me here around 10am on Saturday morning, and we didn’t even have to sit down in the waiting room – they got us in immediately. The nurse asked a few basic questions, and the doctor came in immediately afterward. He examined my foot, determined it was a sprain, and I was in a boot and out the door in less than 45 minutes with a referral to an orthopedic doctor near my office building. Would highly recommend!

What a great experience. I have an abrasion on my eye and the staff and dr hung, took exceptional care. Fast service too. In and out in 30 40 min. Felt like i could trust them with my eye. I would easily go here again.

Walked in, waited less than 3 minutes, and I have to say this has been my best clinic experience ever. Dr. Kirby and Nitika were amazing!

I came to this Medspring location about a month ago for a scratched eye. For some reason I end up scratching my eye about once a year so this is nothing new to me unfortunately. (I have an appointment with an ophthalmologist next week to hopefully figure it out!) I used to have 2 prescription eye drops: 1 was an antibiotic and 1 was for pain/​irritation to numb the eye. I had lost the antibiotic drops but still had the drops for irritation but they were 2 years expired and weren’t helping. If you’ve ever had a scratched eye, you know how frustratingly irritating it can be and how desperate you can get for it to feel better.
I tried to go to a Walgreens quick care which was where I originally got the 2 prescription drops many years ago but apparently they don’t treat scratched eye anymore. So I went to this Medspring quick care instead. I was the only one at the clinic so was helped pretty quickly and the staff was very friendly, which is why I couldn’t give them 1 star.
The doctor did the test and surprise, it’s a scratched eye as I already knew. Prior to doing the scratch eye test, the doctor gave me some eye numbing drops which were like heaven. I wanted to cry because I was so relieved to not have the terribly irritating feeling of blinking and feeling the scratch. After he determined it was a scratched eye he told me he would prescribe an antibiotic as a precaution for infection but he would not give me the eye numbing drops for irritation. He said he doesn’t like to give out those drops to patients because they might use the drops to cover up future potential eye problems instead of coming back into the doctor… I was kind of just shocked at that statement. So why do doctors give out Vicodin then? That’s a pill that could mask pain that instead requires medical attention. That’s why people go to the doctor! They are in pain and want to be relieved of this pain.
So I went to this clinic to be told I have an injury I was already aware of. If I didn’t have insurance it would have cost me over $ 200 with the antibiotic prescription… All to be told something I already know and just go home in pain again. My eye was irritated for the next 2 days so I stayed home with a washrag over my eye most of time. I really hope I never scratch my eye again because apparently doctors aren’t allowed to help you feel better with this condition!

Incredibly kind doctors and staff. I had no wait and was able to be seen and stitched up by Dr. Patel in minutes.

Very little wait time. First woman that came in to take my vitals was very nice and friendly. She asked me about all my symptoms. The doctor, however, was rude from the minute she walked in saying «what can I do for you». Well I just told the lady all my symptoms… Figured you would at least look at that. She asked if I had fevers and I told her I was getting hot often and she asked what temperature and then scoffed at me when I told her I didn’t have a thermometer.. Asked about immunizations and I said I didn’t get the flu shot this year and she said in a very snotty tone «well it’s not even available until October» … Obviously I was talking about the past flu season. She basically was talking to me like an uneducated child. I’ve used med spring before with no problem but I don’t think I will again.

In and out fast, and better yet, the doctor at MedSpring even followed up with a call 24 hours later to make sure I was improving. I have found my new go-​to spot for fast, efficient and excellent care.