Madewell

Madewell has become my #1 store! If I see something I like I usually wait a few weeks because this store often has a well stocked sale section (and they usually run an extra 30% off sale specials!). The people that work at this madewell are super friendly too!

LOVE Madewell. I’m a die-​hard fan.
But, this morning, I was in the store and it wasn’t particularly busy, but NO REPRESENTATIVE ever said anything to me until I checked out! The girl at the counter was so much fun and really chatty and great, but the rest of the store was, like, pretty rude and ignored me!

Whenever I am in Chicago I must stop at Madewell. Since there is not a store where I live, I do most of my shopping with them online. The store is always adorable. Fun and funky styles. Prices are a bit high for what you are getting, but hey! It is a J. Crew sister brand after all…

Madewell is my favorite clothing store! Though I usually order online because of my busy schedule, I love stopping in the shop. The staff is super friendly and helpful, and they even let me stay 20 minutes past closing. I didn’t even know until I left. I also looooove that they will take an old pair of jeans and give you $ 20 towards a new pair. Your old ones are recycled into insulation. Win/​win. I hope to make it I the shop more often!

In general I prefer sister brand J. Crew’s preppy aesthetic to that found at Madewell — what I like to call the disheveled trust fund hipster look. Sometimes there are good sales to be had, and some quirkier/​more fun pieces that are good for a season. The cuteness quotient is proportional to what the designer/​muse of the season is feeling. I personally was a fan of Madewell when Alexa Chung was designing collections for the brand. The aesthetic now is a bit blander and I always feel it is geared toward a taller, lankier consumer (overalls, anyone?). When I have a coupon or notice a designer collaboration, Madewell tends to pop up on my radar more than it does the other 95% of the time. Service varies at this location so it is best to prepare mentally for utter indifference or over involvement (helicopter selling) on the part of the staff.

Madewell is overall my favorite brand. Whoever their head designer is totally knocking it out of the ball park with the current and past seasons. Love every style and look. Price is reasonable but somewhat affordable and the quality… Lets just say it aint forever 21! The customer service at this location is awesome. Even compared to the madewell in LA, the customer service here was phenomenal. Was looking for a leather jacket and the sale associate was sooo patient that she was able to find my size after searching from new york to michigan! over the phone! transaction was smooth. can’t wait to see my leather jacket. thanks!

Madewell is J. Crew’s grungy, sexy, smart little sister. Of course the clothes are going to be same as everywhere, but I love this store the most. The customer service is beyond amazing and I love to talk high rise/​low rise/​dark wash/​black denim with all the girls. Despite being on Rush Street, everyone is super friendly… even if you don’t carry a Louis Vuitton hand bag. I also like the customer service online. All in all, Madewell is an amazing company, so keep that in mind if you’re still debating about buying another navy plaid shirt… DO IT, you know you want to.

Let’s just get it out of the way that Madewell holds the market share in my closet – it’s almost a problem.
Madewell’s aesthetic and overall brand experience is amazing, but I was particularly blown away by their staff at this location yesterday. I had a problem with a pair of jeans I had purchased there a few months previous. The manager suggested a few causes for the problem, but ultimately took them back for an even exchange.
It’s rare that a company will stand behind their product so completely, and hats off to the ladies at the Rush location, particularly Robyn, for being so great.

Online they carry sizes xs through xl. In the store they do not carry xl. I need an xl. The assistant manager said they’d waive shipping fees to have an xl shipped to the store. I suppose that is a nice gesture, but it seems unwelcoming not to carry all sizes in the store. I won’t shop there.

Love this store! They have adorable button downs and unique graphic tees in a style that’s comfortable and casual, but also stylish and hip. When they have their extra 20% off sale items, I leave with my wallet empty. The quality of their clothing is great. It’s durable, made of really nice material, sized perfectly to be flattering, and very comfortable to wear — which is my number 1 criteria. They have a very simple styling to their bags and shoes, but that’s what makes it cool.
Another big plus is that they are dog friendly, which is always nice when I’m shopping with my dogs. There are very few places in the city that are actually dog friendly for shopping aside from Bloomingdale’s. So I love stopping by here when I’m on one of my walks with my dogs.
The staff is really great too. They are attentive, kind, very helpful. Everywhere you turn, there’s someone willing to help you find another size or grab another color. I really like that. It’s a great place to shop.

This place makes me spend
Money, like nobody’s biz
Damnit. Charge it. Stripes.

This location is WAY better than the one in Old Orchard. For starters, I feel like there is more of a selection. Yes, there are basics but what I like is that it isn’t necessarily preppy, like its sister-​company, J.Crew. There is a definite city edge to it, which is cool. And the prices for the quality are pretty fair. A bonus is that despite what another reviewer said, they don’t just carry their own brand (although that is the majority of what they carry). They have European and American small labels that I am really liking. On the downside, a lot of the Madewell label stuff is made in China, which I try to avoid as much as possible. If you can’t find it in the store, they do have a website which also offers a lot of sales. Overall, a really bright, fun place to shop.

Madewell does well!
Great new women’s shopping addition to Rush Street. In a sea of expensive boutiques and high end department stores, this store that feels like the product of a Gap-​Banana Republic-J.Crew pregnancy, is a welcome departure from excess and a nice bringing back of the basics.
Think: chambray shirts, light layering pieces, signature denim in tons of shapes, colors and styles, copious tops and dresses in arrayed shades of neutrals and prints mixed alongside shoe, intimate wear and accessories accompaniments. Lots to shop and see here.
Madewell only carries its proprietary brand, don’t expect to find boutique-​level names or your favorite brands mixed in here. No to Balenciaga. Yes to a Denim Bar. The aesthetic is certainly more preppy than sexy.
So, prep it up, skip the Gap and find something that’s a bit more Madewell™.