Levi’s Store

If I could leave less of a rating, I would!!! I love Levi’s, if I wanted fancy/​skinny jeans, I would get my jeans from Abercrombie or Hollister. Apparently, the Levi store in Chicago thinks that it IS an Abercrombie or Hollister!
Not to mention, that when I asked about my chosen Levi’s, the store associate laughed in my face implying why would anyone want something from the rows and rows of 501, 504, 510, 511, or 522 — this is your place!!!
Levi’s are Levi’s for a reason — not True Religion, not 7, not anything but Levi’s … An American Classic!
You have sold your souls, Levi’s — congratulations!!! Good luck competing against the $ 250 designer jeans … Guess what? You are still Levi’s!
BTW, your staff is not helpful, and belongs right with the pretentious Schmos that occupy the rest of the Mag Mile!

Two members of the staff were wonderfully helpful. Three members of the staff were terrible… The people in the dressing room in particular. One of them was so out of it, they almost walked into my dressing room. I think it’s time to install some locks on those dressing room doors.

Wow, this place has tons of jeans. Who would have thought that there would be so many varieties of blue jeans?
There are two plush armchairs to sit on in front of the waiting room that are pretty comfy.
The staff seems pretty friendly. I liked the music they played in the store. I was here with my boyfriend to find a pair of jeans for him, and I found a pair on the 50% off clearance rack for $ 20. At half off, they were only $ 10! Wow, what a great deal.

Needing or wanting a pair of a 501 jeans, I had stopped into the Levi’s Store on Michigan Avenue. The store is very well laid out and spaced out. You will have plenty of room to roam about. Very cool vibe to this store.
I was able to locate the 501 section. I really couldn’t decide between two sizes and I really wanted to try them on. No one around — I saw couple associates talking in the back of the store, no one at the counter and couple more associates refolding items in a distance. I keep looking around for assistance. Nothing. Decided I would need to buy both, try them on and return the one I didn’t care for.
Went to the counter to pay for them. I had asked about the return policy and stated I really wanted to try them on so the associate had grabbed both pair of jeans and told me to follow him. I will say, he had a fast walking pace. He took me to (apparently the dressing area — NO SIGNAGE). Closed the door. End of him.
After trying both on and deciding which pair I would purchase, I was just doing more browsing. Someone (I believe a manager) came over and asked if I needed assistance looking for jeans. A little late…
Took the jeans to the check out counter. The associate asked if anyone helped me today — NO. There was another question he had asked about the service — same answer — NO. While at the counter, I was still trying to log into Unilocal and I mentioned what I was trying to do and he just giggled.
I would need to return to the store for the jean but don’t expect any customer service.

I agree with Julie S. — Alex is a denim guru! He spent two hours helping me out today, and I left with four stellar pairs of pants. And, I now know way more about how my jeans should fit than I ever imagined possible. He talked me through every style, fit and rise. I even learned I was wearing a size too big, which was a pleasant surprise.
Seriously, ask for Alex. You won’t be disappointed!

The small three-​way mirrors in these should be federally mandated. They’re like magic — you can see your derrière in full 360, right inside your dressing room. They are perfectly placed and despite their small size, they worked brilliantly.
Ladies, ask for Alex. He seems like he’s kind of the «fixer». You try on whatever you want, whatever you’re used to buying. And then out of no where, he just rolls in and says, I think you need to do the following… and then brings you three different pairs in two different sizes, and then is like a denim therapist. What’s your hang up with jeans? Alex can help you get over it and help you find the jeans of your dreams.
Tons of great blouses and a few shirt dresses for the ladies, and wonderful leather boots and bags for men and women. This is a wonderful outpost for what is arguably the most American of all brands.

The most unfriendly, unhelpful employees EVER! Wannabe hipsters… sorry, got news for ya.

Unhelpful staff is the least of their problems. I bought a knit hat from this store location a couple of years ago when I first came to Chicago, that completely unravelled within a week. Lesson that I learnt from that experience: Levis does not stand behind the product sold.
The longevity of Levis jeans seems fairly average. Most of the stuff is fairly generic. Unless you want to struggle through hordes of N. Michigan tourists for overpriced, run of the mill stock, try elsewhere.

I love Levi’s, but this is a disappointing store. The staff generally seems uninterested in helping, and they don’t carry very common sizes in their newest jeans (No size 34s?). But I may be spoiled coming from San Francisco, where the Levi’s store is massive and carries everything. I only come here now when a visiting friend wants to check it out, but everyone leaves here disappointed.

Just slipped on one of the new pairs of jeans I bought this Black Friday, and couldn’t help but remember how much I LOVE this place!!! I.feel.so good… in these pants. And I know that I wouldn’t have felt as amazing without the help of Alex, who helped me from the moment I walked in the store to the moment I walked out (1 hour+ later haha). He knows his jeans, he knows his derrieres, he knows his fabrics. He helped me realize that I have been wearing the wrong size pants/​shirt for my entire adult life! He actually moved me down a size, maybe that is why I feel so great today :) Thank you Alex!!! Ima be thinkin’ bout you every day now!

The selection was sparse and instead of the staff acknowledging me, some cackled in groups and others looked away when I approached for help. No worries. I won’t be returning

I had ordered a couple of jeans online that didn’t quite fit. I knew I needed the next size up but in a 30 inch inseam so on a lovely Saturday I decided to fight the tourist crowds and head to the Levi’s store to make my exchange.
I was approached immediately by a sales associate upon entering who was more than happy to check the system for my size. Upon returning she informed me that the store does not carry 30″ inseam in their limited edition jeans (good to know).
What was a bummer is they no longer can credit your account at the store but rather the jeans need to go back to the returns center for processing. But they managed to turn my frown upside down by offering to overnight them for me back to the return center — on them! While I waited for my package to be put together for shipment, another gentleman came over to ask how my experience was and filled me in on the new policy (they were seeing too many online returns which was hurting the stores revenue — makes sense — especially with jeans!). I was told that any online rpurchase can come back to the store and they will handle shipping it back (also good to know for future purchases). I was then granted a copy of my receipt and a tracking number.
Both gentlemen who helped me were super friendly and engaging. I was carrying a little herb plant with me, as I had come straight from a wedding shower where it was given as a favor. Both were inquiring as to what kind of plant it was and asking why I was carrying it.
When I left the store I thought to myself «man, everyone there was so nice. I should carry an herb plant with me all the time.» Then I realized I wasn’t wearing a bra. Maybe that’s the ticket.
But honestly, I have a feeling they’re probably that nice all the time — with or without a plant or a bra on.
Oh and as an FYI, I am pear shaped with quite a small waist — the Demi Curve jeans are the first jeans I’ve found that don’t gap in the back. They’re my go to now — and they DO come in 30″ inseam in the store as long as they’re of the $ 78 variety.

There customer service is fabulous. Alison definitely knows her jeans and was awesome with my kids. I would recommend this store to anyone looking for great jeans and great service.

After hearing wonderful reviews from from friends, I decided to attempt to buy reasonably priced jeans (as in cute jeans under $ 150)!
Epic fail. Not like my body shape is that odd… i mean, hourglass, and not even that extreme– none of the 4 cuts styles worked. Le sigh. I tried asking for advice from the sales girl, and it was like I asked her to perform brain surgery– What? You have problems with gaping at the waist? Hmmm.
I thought maybe it was the just the jean style, so I asked the fitting room attendant for help, and it was just awkward.
The worst part was them trying to convince me that the jeans looked good. We both know how they look. And ‘good’ is not a way i would describe the fit.
Ugh.
And what is up with normal priced jeans, but over-​priced tops?
I tried. I really, really tried. But it looks like my ass wants me to spend too much money on denim.

I’ve been a fan of this brand ever since high school but, stop wearing them after wards.
I had no idea there was an official Levi’s store until, I did the occasional shopping down the Avenue. This place is definitely better shop in, than the regular department stores.
The staff very friendly and are eager to assist if anything nonetheless, costumers seem to know their denim (I got schooled about jeans!)
Also, while shopping I discovered that there is actual laundry detergent especially made for denim.

Just past ‘metallic Micheal Jackson wanna be’ on Michigan Avenue, is the Levi’s store. I walked in and was instantly overwhelmed by the fact two of the four walls were completely lined with denim from top to bottom.
The staff was completely attentive but not overwhelming. If you’re ass can’t find a pair of decent fitting jeans at this place, you’ve got some issues. The absurd thing was how many women were trying to squeeze their asses into skinny jeans, when they had absolutely no right to do so. Do us a favor folks if you need to lube your legs with butter to fit into a super skinny, it may not be the right size or fit for you. These folks know what they’re talking about… they can help you.

After discovering Levi’s Demi Curve jeans in Glasgow (and paying roughly double for a pair given the unfavorable $ to £ ratio), I was hooked on their flattering fit.
When work called me to Chicago, I put a stop at the Levi’s store on my short list. I carried seven pairs into the fitting room, in all manner of styles but with the help of Adam I discovered that the Demi Curve was the only one for me. Adam’s incredible depth of knowledge and honest assessments — I overheard him tell one woman that the jeans she had on would be appropriate for grocery shopping but perhaps not a night on the town — were awesome and I ended up purchasing two pairs (for about the same price as one had cost me in Scotland.)
On a slightly unrelated note: for those of you who, like me, appreciate Levi’s «All asses were not created equal» campaign, you might also like this viral video from Wieden+Kennedy utilizing Walt Whitman’s poem «Pioneers! O Pioneers!»
But back to the topic at hand: as usual, the Levi’s store provided terrific service and an excellent value for money product. I’m definitely a fan.

My closet is full of every shade/​cut/​style of Levi’s it’s unbelievable.
I have came across some koo helpful staff members at Levi’s.
Levi’s look and feel great on me ;)
–e

Wait for the sales. You can score some of the higher end jeans at ridiculously cheap prices. They carry alot of the higher end Levis here, but honestly, if you want some regular Levis, go to Sears. A pair of straight leg jeans at the Levis store can be bought at half the price. Same jeans at the Levis store are the same ones at Sears.
Ah… but to have a pair of Raw denim Selvage 501’s.

Finally a place that inspired me enough to write a review on Unilocal!I love the Levis store, very organized, the staff is helpful but not pushy, and the goods are reasonably priced. Great return policy as well. My only complaint about the store is that i wish more of the styles offered online would be offered in the store. Perhaps if we all boycott «designer» jeans and buy Levis instead they will have the resources for an expansion of inventory!
In saying that, I hope that profits from Levi’s jeans are directed to the right people in a fair manner…