Lapiel Laser Center

I just finished my 7^th laser hair removal session, and am loving the results. Catalina has been fantastic, and she makes me feel very comfortable. I’m a person who asks a lot of questions, and Catalina has answered every single question of mine both honestly, and patiently. I feel like she takes her time with me, and that she truly wants me to have the best results possible. The staff at Lapiel Laser Center is great, too. They’ve been very kind every time I’ve scheduled (or had to re-​schedule) an appointment. Whenever I am there, I feel like a very valued customer.
Something I didn’t know prior to doing this is that as your hair becomes lighter and more fine with each session, a higher intensity laser must be used to get effective results. So instead of each time being less painful, in my experience, each session has been slightly more painful than the last. I REALLY recommend using the numbing cream, and letting it sit on the area for 1 – 2 hours just prior to your appointment.

I am SO excited to start laser hair removal treatments on my beard area with Lapiel. As an African American with skin VI type, it is so difficult to find experienced aestheticians who treat darker skin tones.
First I have to say that I absolutely love the interior design of this building. The hardwood floors throughout bring a certain class to the atmosphere.
My appointment was right on time. I came early, per request of Lapiel, and the receptionist informed me they were right on schedule.
The receptionist, Ariana, is fierce! We had great conversation about some great restaurants and Chicago itself since I am a new Chicago resident. She made me feel right at home and welcomed. Since I will drop well over 1 thousand dollars with Lapiel over the next couple of years, it was crucial that my time and money felt valued. Ariana ensured that.
Catalina. I knew from the second Catalina began my consultation that I was in good hands. She diagnosed everything that I had already researched and she could tell all of my bad plucking habits without me even mentioning it. The consultation was very thorough and she literally answered every question I had before I even asked them.
I literally can’t wait to start.

It’s been two years since I completed laser treatments. Have done yearly maintenance appointments since and could not be happier! I would say I’m 95%+ hair free.
Catalina and her staff are amazing and make the whole process a pleasant one. You will leave her office feeling great about yourself! The few minutes of minor discomfort during the treatments (which Catalina is really understanding, patient, and helpful with «pain management» suggestions) are totally worth the investment in permanent hair removal.

Catalina is amazing! I finished all 7 treatments (7^th was free) and I’m about 97% hair free in both areas! That’s way better than I expected. The pain is pretty intense, worse than waxing, so definitely apply the numbing cream the way they tell you. She’s worth the slightly higher price.

This place is AMAZING! I recently had been having really bad ingrown hairs in my bikini area. I started waxing when I was about 21 and never (I’m 26 now) had any issues until about 2 years ago. I tried exfoliating, creams, lotions, oils, dermatologists and absolutely NOTHING until I was advised that the only treatment for my hair type would have to be laser hair removal. I am of Latina descent so I have really coarse, dark, thick hair so nobody is really used to treating my skin type or has ever dealt with this so it was really hard finding something for me and it was really embarrassing having in-​growns and they were very uncomfortable/​painful. I did a lot of research on Unilocal and stumbled upon this place. Catalina is a miracle worker! if anyone can fix my problems then you know it’s good stuff. I had been going to her for about a year and the prices are pretty decent for the quality you’re getting. I’m not going to lie this process is VERY painful, it only takes about 10 minutes each session but it’s SO painful, however, it’s totally worth it in the long run. I’m done with all my sessions and the results are exactly what I wanted aka no hair down there! and I haven’t had in-​growns ever since!!! This is THE spot to come to, it’s very professional and deserves 10 stars!

I did 3 sessions of laser hair removal here and they did a great job. The price was reasonable and the sessions were pretty quick but effective. They have very nice staff and they explain every step and what they’re going to do. If laser won’t remove everything they will let you know. The appointments were pretty flexible and the location is really convenient. I’d probably come back for other services.

I’ve been a client for a couple of years and i won’t review their treatments simply because each experience and result is specific to that individual. The staff is very friendly but i do have a problem with their policies, specifically, their booking policy, which i am reviewing. I called to book an appointment for the next day but was told that they are fully booked until a week from today. I booked and then received a call back a minute later because i was told the system flagged me for two «no-​shows» and so i can’t book any appointments in advance, but only on the day of. i have been coming here every few months for the past few years with no problems booking so i inquired about my «no-​shows». Apparently, they were back in 2013. It is now 2015 and not once have i had issues booking. Considering i have been coming in for appointments since then, and have been a consistent client since, one would have no problems booking an appointment, right? wrong! even having already booked appointments previously, right? wrong! Bottom line: if you ever miss two appointments and not notify them in advance, know that you will most likely never be able to come back. Looks like i am officially taking my business elsewhere!

I have been contacted by the business manger Ariana and offered a refund. Ariana was nice and helpful and gave me a full refund after discussing what happened during my experience with them.

I’m going to lapiel for laser hair removal the past 2 years, and I have to say that the results are very good. I’m shaving once every 2 weeks and the hair are really soft and light. Its worth every penny. And Catalina is awesome. She has a very good attitude, she’s telling you exactly how it will feel and she’s truthful on the expected results. I recommend Lapiel to everybody who wants to treat unwanted hair. I think I will try a facial as well there. They carry this organic line from Hungary which has great reviews.

I completed the full series of Brazilian laser hair removal and I could not be happier with my results! From the very moment I walked in and had my consultation the entire staff made me feel comfortable. The office is extremely clean and very professionally operated. It was made very clear to me that it is NOT permanent hair removal but hair reduction. It’s been almost two years since my last treatment and the results have been wonderful. I am getting ready to go back in to get a touch up treatment done, and it has been worth every single penny spent. I highly recommend Lapel Laser Center!

Went there for a consultation regarding a bunch of facial hairs on the chin. I was told to start shaving my face for two weeks. Also, Catalina told me — blond hair will not be removed by lazer. Ask what should I do with blond thick hairs on my face. Catalina said — there is no treatment from them. Fortunately, I opted out of ‘starting to shave’. Went to Electrolysis center just around the corner — and they removed my hair in 30 min, for $ 45 (Catalina asked for $ 100 each session — altogether 8 sessions). Elecrolysis lady advised lazer on my legs. She does not do lazer. But she was honest. She said electrolysis will take too long on the legs.
But Catalina mentioned nothing about electrolysis option, which is much more effective on the face. Besides, it turns out that shaving on the face activates more hair. This practice is just not honest enough. Their prices are just ridiculously high. Most reviews look phony. Thanks.

I have done my second session on facial hair removal laser and only a session on my legs by now. I must say, the result has been beyond my expectation and still more to come after finishing at least 2 more sessions
All staffs are friendly and professional.
Prices are reasonable, their machines are very good and they take a very good care of customers definitely worth every single dollar spending on their amazing services!
Highly recommended
Thank you lapiel

I struggled with writing this review because I really had a positive experience w the staff here. They are polite and helpful w scheduling. The facility is great. For those things alone they get 3 stars. I bought several packages of laser hair removal here. the packages were not the cheapest in Chicago… those are on groupon. but Lapiel has such great reviews that I thought I’d go here. I opted to early for a lidocaine application. which made it timely and costly, but in the end I hoped worth it. I was told that with dark hair and fair skin I was a good candidate. After the first few sessions hair fell out 2 – 3 days afterwards but then it stopped falling out afterwards. I discussed w Katrina (I think that was her name… very nice lady!) that I was disappointed. She said I had good results. In the end really I had good results for the «bikini removal» but zero hair loss for the Brazilian. And after hours of pain, and over a thousand dollars… that’s really what I wanted. She told me that she couldn’t get the «Brazilian hairs» but that those probably didn’t bother me. If they didn’t bother me, I wouldn’t have paid extra for their removal.
I feel sure if I went back in and asked they mY have given me more treatments, but after bringing it up at two appointments I felt awkward. In any case, about a year later and I am waxing again regularly… which is what I was hoping to avoid.
Should you go here? Probably yes… maybe my results were atypical. But I do think maybe they could offer a guarantee or reduction in price if a treatment isn’t working. I’ve been meaning to write this review for a while… I hope the feedback is valuable to staff and new customers alike.

I’m happy with the results. It was NOT permanent hair removal but it was definitely permanent hair reduction. And the results were great. I mean the results are extremely noticeable. I would definitely recommend this anyone and everyone.
Just to give you an idea my bikini area hairs are as thin as the hairs on my arms.

Catalina is an awesome, easy-​going person. The staff are all very friendly and welcoming. They also have some really cool pieces of mid-​century medical furniture.

I was super nervous about getting laser hair removal, but after my sister told me about her experience (in ny) and how awesome it was to be razor free, I had to jump on board and give it a go! So I had her research a place for me in Chicago, and she ended up recommending Lapiel because of there amazing reviews.
As an African American girl I would recommend choosing the Yag laser, which is best for our skin type. However, not going to lie it can be slightly painful at times, but it is well worth it!
In the end I’m so happy with this place! Friendly staff, great facility, and it feels amazing to be razor free!

I’ve been a client of La Piel for over 3 years. I initially booked a series of laser bikini sessions. I’ve had wonderful results with Catalina for laser hair removal. Both bikini and legs are smooth and basically hair free. Catalina and her staff are friendly and efficient. I’ve never had issues scheduling appointments. She is always prompt and professional. She will never oversell you on a service and is very honest about the efficacy of treatments on your skin/​hair type. I’ve also had facials/​peels done with Darcy and she beats any fancy spa hands down. I’ve been extremely satisfied with the results! I wanted to wait to write this review and almost three years later I’m still experiencing superior service and results! Love La Piel!!!

I suffer from excessive hair all over my body and face due to a hormone imbalance. I have tried many laser treatments and electrolysis (too painful to handle). The laser treatments were working for me but I found myself laid off in and working freelance for a few years and could no longer afford it. Move forward to 2012 and I was set in a good job and getting sick of the constant shaving. I researched and found Lapiel.
From the moment I met Catalina I knew I was in the right place. Her and her staff make you feel so comfortable and at ease. I started treatments on my face and neck in February 2012. It hurts and I would not do it without the numbing cream but Catalina is very sensitive to the pain. She lets you know how far along she is and checks in with you. After 1 very painful session (I was late and couldn’t keep the numbing cream on very long) she called later in the week to check on me.
Now over a year later I have reduced the time between treatments and some of the areas can be treated every other time while she focuses on the trouble spots more regularly. My face looks amazing. Only once i had a couple spots appear but they left right away and she called me to check in on it. It has never happened again. Last month I started on the lower legs and feet. Painful but in a completely different way than the face.
When I first started the face, I had to buy a 3 pack of sessions but have been able to pay the rest 1 at a time. Now that I started the legs, I just started those at a session at a time. No need to buy another package of treatments for the new area. Which although I am committed to this for the long haul. Paying as I go is way easier on me. Every other laser hair removal place i have been too needed huge initial investments.
So I was already in love with this place and then I was given a complimentary facial. Finally went to get it yesterday. Loved it! Darcy is awesome. She talked to me about my skin and its changing needs as I am getting older (40 this year!). My face felt amazing. I am going back for a Microdermabrasion and peel in 3 weeks. Not sure I can keep up paying for the hair removal and facials on a regular basis but I also know my skin needs it. I was always very shy about my facial hair so now that it is going away I want my face to shine.
If you want to ask me any questions in a private message please do. I would be happy to share my experiences with anyone who is considering laser hair removal.

Just completed my 8^th treatment. I am a guy with a full face heavy beard. I have very dark hair. Laser at Lapiel is painful but it works. Catalina is great. She is very detail oriented. After laser away my facial hair, she would take a good look and zap a spot that might be missed or hard to treat spot like the corner of my lips or by the nose area. She takes a great care of me (and I am sure with others too). Explanation also helps me reduce my anxiety related to pain. She would apply aloe to sooth my skin in between unlike other place where they just want you in and out and go as fast as they could without considering how a client would feel. My facial hair is now 90 percent gone. Hair growth is very fine and in a few spots.
Pain 10 out of 10
Professional quality 10 out of 10
Result: Very satisfied
I am a nurse and I recognize patient oriented care when I see one.

Literally not a bad word to say about Lapiel. Razors have long been the bane of my existence, but no more thanks to Catalina. Less painful than waxing, less of a hassle than shaving, and more effective than both, laser hair removal rocks the house. Assuming I can continue to budget for this expenditure (eek!) I will continue to go.
The office is incredibly clean and soothing, the staff are professional and informative, and lasering truly works. I understand what some reviewers say about having a difficult time scheduling, but if you do this upon leaving your appointment, there usually isn’t an issue. Catalina explains everything as she goes along which is helpful if you’re interested… or just want to focus on conversation instead of the pain. Cannot recommend Lapiel enough!