Lake Point Cleaners

This place is a disaster. The staff speaks almost no English, so not only can you not understand them, they can’t understand you. As a result, they often mis-​handle or mis-​treat clothing. Most recently, they lost a piece of my clothing and the little lady who works there had the nerve to blame me. Her answer to the solution was to tell me to go home and look for the belt instead of taking responsibility and acting at all professional. I will not be returning here and strongly advise that you don’t either.

The only dry cleaner’s I’ve ever been to that never has your clothes ready when they say they will. They’re completely unapologetic and act like they’re confused when you point out the date you said they would be ready. I’m also not convinced they even clean the clothes. I would advise against using this business with so many other alternatives that actually care about your business.

This place is A-​OK.
Just some examples of services and price points I’ve had here:
Dry Clean
1) Korean Mink Blanket: $ 22
2) Pant Suit: $ 9.95
Hem Pants
1) Black dress pants: $ 8
Zipper Replacement
1) Black dress pants: $ 18
As you can see, the prices are a little expensive (especially the zipper replacement), but it’s a dry cleaner in the West Loop, so what else can you expect?

Took a couple dress shirts here. They laundred and pressed them just fine. But when I went to put one on I noticed that they had written my last name in red marker on the inside of the shirt at the bottom. WTF! So if I were to wear it untucked you could see this write if the bottom of the shirt flips up making me look like a 7 year old. Started using the dry cleaner in my building which puts a little tag through the button hole instead of writing my name on my clothing like an overprotective mother.

This place is ok. In my opinion, they are bit more expensive than the average dry cleaners. The service is pretty standard, but it irks me that they look annoyed when I point out a stain for them to remove. Not to mention, one time they got a pair of my pants confused with someone elses and I was very close to going home with a wrong pair. Doesn’t sound like a big deal, but I was picking up more than ten items and I don’t usually sit at the dry clearners and check the inventory when I’m picking items up. Needless to say, it could’ve ended badly if I hadn’t caught the error before I left.
That being said, I continue to use them bc the location is convenient and it’s decent. Still, I can’t «highly» recommend.

An excellent and reliable dry cleaners. I like this dry cleaners because they’re friendly and the prices are reasonable. I’ve sent many items here and they’ve come back in great shape. I highly recommend this dry cleaners.