Labe Federal Savings & Loan Assn

I had a personal checking account there and the company I worked for had a business checking account there. They may have changed their name to First Chicago Bank and Trust, but Worst Chicago Bank… Don’t Trust would’ve been a better name.
It was like amateur hour anytime I had to go there. Tellers didn’t know what they were doing or were just flat out rude.
They lost a deposit that they claimed to never received from their night box. We contacted numerous customers to resend new checks and cancel the old checks (and absorbed all the fees for them to cancel their checks), and deposited the replacement checks. Then, a month later, First Chicago found the lost deposit and simply put it back in without telling us. Needless to say we got several angry calls from customers and acquired even more fees. The jackasses still claimed it was our fault.
I also brought in some change I had accumulated to cash in and deposit. Money is still money even if it jingles instead of folds. The teller took one look at my shoebox and said «uh, the change counting machine is umm… broken». He was lying and doing a very bad job of it. I called shenanigans on his ass and asked how many machines they had he said «two, but they’re both ummm… broken». I went back in the next day to a different teller and magically both machines worked and were apparently never broken.
I’d rather store money in a hobo’s ass crack than this bank.

After moving from a place that was a block away from the original bank, I now live a couple of miles from the Norridge Commons branch, and I like it quite a lot. I get the same friendly, professional service sometimes even from the same people as they shift their tellers around quite a lot, apparently. Really, I can’t recommend this bank highly enough.